Going to a theatre is a wonderful way to celebrate a birthday or other special occasion. Of course you can buy tickets from a regular ticket booth or other ticket supplier. But if you give a theatre show to someone as a present, you will want to do that in style. So where is the best place to arrange your theatre present? One of the companies that focuses on providing theatre tickets as a present is Celebrate in London. But will your present arrive in time for the occasion? How does it work exactly? And what kind of customer service can you expect as a customer? These questions are questions that that only real customers of Celebrate in London can answer. Read their reviews to find out what they have to say about this ticket provider. Their experiences, comments, reviews and opinions can help you to find out if Celebrate in London might be the best place for theatre tickets.
About Celebrate in London
Celebrate in London is a company that offers theatre tickets. They offer tickets to various performances, broadway musical shows, operas and other shows. So you can buy tickets and vouchers for Wickesd, Kinky Boots, Beautiful, Le Miserable, An American in Paris, Annie, Mowtown the Musica, Half a Sixpence, Mamma Mia, Phantom of the Opera, Stomp, Show Stopper, The Play That Goes Wrong, 42nd Street and The Woman in Black. In contrast to other ticket providers, they don’t just sell the tickets itself. They will send a voucher in a gift package. You can add your own personal message. That means that you can wish the receiver a happy birthday, happy anniversary, merry Christmas or anything else you want to say to him or her. The gift package comes with a voucher for a two course dinner for two.
Wicked, one of the shows Celebrate in London sells vouchers for.
Services of Celebrate in London
On the website of Celebrate in London, you can order vouchers for theatre tickets. You can buy a general voucher for a West End show and a dinner for two. But you can also order a voucher for a specific stage production. Once the payment if complete, Celebrate in London will send the voucher right to your home or directly to the home of the recipient. The voucher will be delivered in a free gift pack via their free delivery service. If you need any help, it’s possible to contact their customer service department for some help and advice.
Complaints, Compliments and Tips for Celebrate in London
Have you ever given a Celebrate in London gift voucher before? If so, we would like to know what you think about this supplier of theatre vouchers. How easy was it to order a voucher? How long did it take for Celebrate in London to deliver the gift pack? Did the parcel arrive in time for the special occasion? And what kind of customer service have they provided for you if you when you had a problem or complaint you needed them to solve? Write a review and tell everyone what your opinion on Celebrate in London really is.
How will people like a theatre gift voucher from Celebrate in London? Read customer reviews about this theatre ticket supplier with gift vouchers.
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Your service is absolutely disgusting! I bought the Matilda package for my friends birthday, we went to redeem this today, only to be told we’ll only see a third of the stage?! On the main page to purchase the ticket, you state you offer great seats in the upper circle. It wasn’t until I was told we actually won’t have great seats at all, your rude customer service advisor told me to check the website again, and there it is in a hidden tab, stating we may have restricted view. So you totally contradict yourselves on your website and it is totally misleading and a total rip off! DO NOT WASTE YOUR TIME BUYING TICKETS FROM THESE CON ARTISTS! The restaurants on offer are some of the worst in London, so it’s an absolute waste of money. And now surprise surprise I can’t even get through to your ‘customer service’ team ( I use that job title very lightly as they’re rude and patronising). I’m reporting you to trading standards unless I receive a full refund immediately.
I am considering reporting this company to trading standards. I was really looking forward to to spending time with my daughter, with a meal and theatre deal for £99. She was clearly unaware that you could only go Monday to Thursday (excluding holidays) and that you would then have to pay an additional £45 per person to see the show! The tickets offered are restricted viewing and it is virtually impossible to get through to them. They have an answer phone, however, do not call you back.
I received a gift package for theatre and dinner and it looked like it was going to be a treat. The company sells a standard £99.99 package for two on its website and you then go to the website to see what shows you can redeem the vouchers for. The first thing that you come across is how poor the seats are. For the bigger shows you are at the very back of the theatre and typically in restricted view seats, i.e. seats that nobody really wants to book. The catch is then that you can call the company and discuss a possible upgrade to the seats that you've got. Having done this I was told that what I had been given was a 'silver package' and they could upgrade me to a 'gold package'. There is no mention of any gold packages on the website and they only discuss and sell them over the phone. The upgrades to decent (but not fantastic) seats cost virtually as much again as the gift package. But unless you are content to be stuck in restricted view seats you have no other option.
Of course the person making the gift thinks that they've got something of a bargain and have given you something special that's worth having. Much as I would like to tell that person that they had been taken for a ride, as had we in upgrading, it would cause far too much embarrassment. I can't tell them not to touch Celebrate In London with a bargepole again, but I can warn others via this review.