Busbud

Busbud reviews

29 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
87%
Would buy here again
Ordering
8.6
Service
8.6
Pricing
7.4
Delivery
8.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Trip Ottawa to Oshawa

9.0

"I just took my first train trip from Ottawa to Oshawa and it was amazing! I really wish they had more trips to different parts of Canada every day,..."

Critical

Busbud

2.0

"Easy to book but nightmare to get home.I have used this service 3 times and all 3 times the trip home was a disaster. Each time the bus was delayed..."

Most Voted

Convenient booking system with helpful maps and...

9.0

"The booking system was so helpful for folks like me who aren't from around here. It made it really easy to find the best bus or car and see ex..."

Reviews (29)

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Busbud

D

1 reviews

2.0
Overall Rating
Would buy here again
Yes

Easy to book but nightmare to get home.I have used this service 3 times and all 3 times the trip home was a disaster. Each time the bus was delayed which I understand to a point.This final trip was over 1.5 hours late.Then we stop at airport sitting in van for over 20 minutes while driver went inside to get a drink.We didn't arrive home until 345 am when we were to be home by 215..I will never use this company again.3 times very disappointed and will let everyone I know to not use this company.Horrible service

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

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Trip Ottawa to Oshawa

E

5 reviews

9.0
Overall Rating
Would buy here again
Yes

I just took my first train trip from Ottawa to Oshawa and it was amazing! I really wish they had more trips to different parts of Canada every day, that would be so awesome.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Efficient and respectful driver

E

1 reviews

8.5
Overall Rating
Would buy here again
Yes

The driver was awesome, eh? They kept on time and drove so safely, even in the crazy traffic. Their professionalism really stood out, and the whole experience was amazing, I gotta say. I ended up getting to where I was going a little later than planned, but the driver's smooth driving style kept me relaxed.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Excellent service

N

7 reviews

10.0
Overall Rating
Would buy here again
Yes

I just wanted to share how impressed I was with the service I received recently. The drivers on Friday, May 24th, and today, May 26th, were so friendly and professional. The bus was really comfortable with lots of legroom, and they were always on time. The prices were fair too. Overall, I had a fantastic experience and would definitely recommend this service to anyone else.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Bus ride with nice driver

H

29 reviews

10.0
Overall Rating
Would buy here again
Yes

The bus driver was really friendly and helpful! Finding the bus stop and getting on the bus was a breeze. We left on time and arrived at our destination right on schedule. It was a fantastic bus ride all around!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Online bus ticket

R

11 reviews

8.0
Overall Rating
Would buy here again
Yes

Buying the bus ticket online was so simple. It was super easy to find my way around the website and choose my trip from Montréal to Quebec City. When I got to the bus station, getting on the bus was quick and the staff were so friendly and helpful. The bus ride was comfy for the 3.5 hours, but it would have been nice to have WiFi on board.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Quick and easy booking process

A

3 reviews

10.0
Overall Rating
Would buy here again
Yes

The Busbud app is amazing! It's super easy to use and convenient. I don't have to worry about booking bus tickets anymore, all thanks to this app. I'm really thankful for finding it.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Great online booking process

R

2 reviews

8.0
Overall Rating
Would buy here again
Yes

The online booking was a breeze, like super easy! But when I had to locate the bus stop in Cluses, it was a bit of a challenge, like searching for a needle in a haystack. It was really quiet and I was unsure if it was actually a real bus stop. But besides that, everything went really well!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Trip from Ljubjana to Venice

H

2 reviews

9.5
Overall Rating
Would buy here again
Yes

My trip from Ljubljana to Venice went really smoothly. The driver was super polite and professional the whole time. I would definitely recommend their services.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bus booking

J

1 reviews

8.0
Overall Rating
Would buy here again
Yes

I used Busbud to book a bus, but the bus I got wasn't what I was expecting based on the info I saw. It was kind of a letdown, but I'll give Busbud another shot in the future, just maybe for a different bus. Thanks, Busbud!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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bus ticket

B

23 reviews

9.5
Overall Rating
Would buy here again
Yes

Oh man, it was so awesome! The bus was totally clean and right on time. The seats were super comfy and they even had places to charge your phone! They even had seat belts! The staff were really nice and gave us snacks during the trip. It was seriously the best bus ride I've ever had!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Efficient service and friendly driver.

Z

11 reviews

9.5
Overall Rating
Would buy here again
Yes

My experience with this bus company was actually pretty good. Ordering the tickets was easy, the service was quick, and the bus showed up on schedule. The driver was super nice and helpful the whole way. They not only chatted with us, but also gave us lots of helpful info about the route. I felt well taken care of and secure during the whole trip, which made it really enjoyable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Purchased 2 bus tickets

K

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta tell ya, I've booked two bus tickets this year, and let me tell ya, it was a piece of cake. First, I booked a bus from one city to another, then a few days later, another trip. The booking process was super easy and user-friendly. They sent me my ticket right away via email and even on WhatsApp - now that's convenient! And getting a reminder a day before my trip? It was a nice touch that showed they really care about their customers. I love how quick and efficient online bookings are, it makes planning my travels a breeze. Busbud is for sure my go-to choice for booking bus tickets!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bus+boat cruise booking

C

10 reviews

6.0
Overall Rating
Would buy here again
No

I recently booked a bus and boat cruise through a third-party website that offered a unique way to travel. The bus ride was great and I would suggest it to others, but I had a big problem with the boat part of the trip. Unlike other places I've been to, there wasn't clear directions on where to get on the boat. Because of that, my friends and I missed the boat and lost the money we spent on it. It was really frustrating and disappointing, and I hope they fix it for future travelers.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Recent trip from Lake Louise to Jasper

R

24 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently hopped on a bus from Lake Louise to Jasper, and I gotta say, it was better than I expected. At first, I was a bit worried 'cause there was no wifi, plugs, or washrooms on board, but the bus was roomy and cozy, so it turned out alright. The trip was pretty long, but the AC kept things nice and cool, and the views along the way were absolutely stunning. I really liked the stops we made, especially at the Columbia Icefields - took some amazing pics there. The driver was super nice and professional, making the whole journey even better.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Bus ticket

L

5 reviews

2.0
Overall Rating
Would buy here again
No

I just bought a bus ticket online and ran into some big problems. First off, the money came out of my bank account, but I never got the ticket. That put me in a tough spot, having to borrow money to get a ticket from a different, more reliable agency. The customer service from the company was terrible. All in all, my time using this service was a huge letdown, and I wouldn't suggest it to anyone.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

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Quick and easy booking

R

7 reviews

10.0
Overall Rating
Would buy here again
Yes

Booking my reservation was super easy - no problems at all and everything went really smoothly. There were tons of choices available, which made the whole process a really good experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Clean coach, nice drivers, reasonable price, easy change of departure date

H

6 reviews

8.5
Overall Rating
Would buy here again
Yes

I had a great experience with this service. The bus was really clean and comfy, and the drivers were so nice and really knew what they were doing. The price was fair for how far I had to go. It was easy to change my departure date when something unexpected came up, which was awesome. The only thing that wasn't perfect was the departure time from Calais, it didn't really work for me, but it didn't really affect my whole experience in the end.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Travel experience

H

9 reviews

9.5
Overall Rating
Would buy here again
Yes

My travel experience was really great, eh. The services on board were top notch and the views were absolutely stunning, especially when we spotted some white tail deer and a herd of elk. I definitely suggest bringing your own food on the trip because the kitchen options were kind of limited, you know?

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Comfortable bus ride, friendly staff

G

3 reviews

9.5
Overall Rating
Would buy here again
Yes

The bus ride with the Northland was amazing, eh? The seats were super comfy and really helped make the whole journey relaxing. The staff, especially the bus driver, was just great. She was so friendly and always made sure everyone was comfortable and well taken care of during the trip.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Busbud

Yes, Busbud is a Canadian company that operates an online bus-booking platform. It provides travellers with an easy way to search, compare, and book intercity bus tickets across various countries. The platform aggregates schedules and ticket options from numerous bus companies, offering services in multiple languages and currencies to facilitate seamless booking experiences. Founded in Montreal in 2011 by LP Maurice, Mike Gradek, and Frederic Thouin, Busbud aims to make bus travel more accessible and convenient for people worldwide by simplifying the ticketing process. Through its website and mobile app, Busbud offers access to a vast network of bus routes, enabling users to find the best prices, times, and amenities for their travels.

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Contact Information

🌐 busbud.com

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Last update: August 16, 2025

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