Trainline Reviews

: 9
100% Would buy here again

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M
Mayer
The experience of buying tickets was pretty good overall, but there are a couple things that could be better. First off, it was a bit tricky to add another person to my booking, which was kind of a...Read on
Q
Quitzon
I just wanted to say how much I love using this platform to book train tickets and keep track of my travels. It's super handy and easy to use. But I did run into a bit of a snag when they chec...Read on
R
Ruecker
Booking train trips online has been super handy and fun for me. I just headed down to the South West and the whole process was a breeze and didn't break the bank, which was solid. But, I did h...Read on
G
Gunnar
The app was so easy to use, eh. It had all the train schedules and stops laid out clearly, even the costs were easy to find. I liked how it showed any problems like strikes, so I could plan my trip...Read on
Y
yazmin
I bought train tickets on this website and it was going well until I hit the final purchase page. It told me I used 2 railcards, but I know I only used 1. Do you think it got mixed up because I use...Read on

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    Ticket purchase experience

    The experience of buying tickets was pretty good overall, but there are a couple things that could be better. First off, it was a bit tricky to add another person to my booking, which was kind of annoying. And then there were some differences in what I was seeing on my phone versus my laptop, which got me all mixed up. But, even with those hiccups, the service itself was top-notch with lots of cool features. I really liked being able to slap that QR code into my Apple wallet with no trouble, and it was super easy to email tickets and use Paypal to pay.


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    Booking and tracking trains

    I just wanted to say how much I love using this platform to book train tickets and keep track of my travels. It's super handy and easy to use. But I did run into a bit of a snag when they checked my e-ticket. They asked to see my senior card for verification, which I found kind of unnecessary. I mean, if my card was expired, I wouldn't be able to use it anyway, right? There might be other reasons for them asking for my card that they didn't explain during the review.


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    Online train booking

    Booking train trips online has been super handy and fun for me. I just headed down to the South West and the whole process was a breeze and didn't break the bank, which was solid. But, I did have a couple of times where my trips got delayed or even cancelled, and that was a bit of a letdown. One time was because of some nasty weather. But all in all, I'd still rate my experience a full five stars.


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    Smooth train booking process

    The app was so easy to use, eh. It had all the train schedules and stops laid out clearly, even the costs were easy to find. I liked how it showed any problems like strikes, so I could plan my trips better. Booking tickets was a breeze, whether I wanted one-way tickets or a day pass. Checking out was simple too, and I could even save my tickets for later in my wallet.


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    Train tickets

    I bought train tickets on this website and it was going well until I hit the final purchase page. It told me I used 2 railcards, but I know I only used 1. Do you think it got mixed up because I used the same card for my round trip?


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    Quick online booking

    I really love how easy it is to book my tickets online. It's so convenient and I never have to stress about remembering to pick up physical tickets. Plus, it helps me save some cash by pre-booking, so I can see my family more often without spending a ton.


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    Quick ticket retrieval

    Despite getting a confirmation email, I had a bit of a hard time getting my tickets on the app. Luckily, a super nice person on the phone hooked me up with a new email that had the ticket reference. Thanks to that, I scooped up my tickets from the machine on the platform in just under 5 minutes. Really appreciate the help.


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    Ticket booking assistance

    I goofed up when I was booking my train ticket and had to call customer service for some help. The person I talked to on the phone was super helpful and made fixing my booking so easy. The service was excellent and the representative I dealt with was just fantastic. I would definitely recommend their customer service.


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    My train ticket purchase

    I really love this app for train stuff! It does a great job of keeping me in the loop about all the train drama so I can keep others informed. It's really easy to use and the ticket prices are not bad. I highly recommend it, like a thousand percent! Go download it now!!!


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