Trainline

Trainline - Reviews and experiences

Average rating
8.8 /10
Based on 23 reviews
Oct 2023-Apr 2024
Star distribution
58x
413x
32x
20
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Ticket purchase online

On-site

I bought a ticket online the other day and I gotta say, the process was pretty easy and simple to follow. But you know what? I was kinda let down when I saw that the only choice I had was to go pick up my ticket at the station. I was really hoping for a digital ticket for that extra convenience, but oh well, I guess I'll just have to grab it in person.

Booking and tracking trains

On-site

I just wanted to say how much I love using this platform to book train tickets and keep track of my travels. It's super handy and easy to use. But I did run into a bit of a snag when they checked my e-ticket. They asked to see my senior card for verification, which I found kind of unnecessary. I mean, if my card was expired, I wouldn't be able to use it anyway, right? There might be other reasons for them asking for my card that they didn't explain during the review.

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About Trainline

Trainline is a leading independent digital rail and coach platform that aggregates rail and coach tickets from a wide range of companies across Europe. The company, headquartered in the United Kingdom, allows customers to buy tickets through its website and mobile app, offering a seamless and convenient booking experience. Founded in 1997, Trainline has grown significantly, continuously expanding its services to include route planning and mobile tickets. Its mission is to make rail and coach travel easier for millions of travellers, offering real-time travel information, price comparisons, and journey options from hundreds of rail and coach companies.

Contact Information

120 Holborn

EC1N 2TD London

United Kingdom

📧 sales.support@info.thetrainline.com

☎ 0333 202 2222

🌐 www.trainline.eu

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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