Busbud

Busbud reviews

29 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
87%
Would buy here again
Ordering
8.6
Service
8.6
Pricing
7.4
Delivery
8.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Trip Ottawa to Oshawa

9.0

"I just took my first train trip from Ottawa to Oshawa and it was amazing! I really wish they had more trips to different parts of Canada every day,..."

Critical

Busbud

2.0

"Easy to book but nightmare to get home.I have used this service 3 times and all 3 times the trip home was a disaster. Each time the bus was delayed..."

Most Voted

Convenient booking system with helpful maps and...

9.0

"The booking system was so helpful for folks like me who aren't from around here. It made it really easy to find the best bus or car and see ex..."

Reviews (29)

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Road trip with kids to Ladysmith

D

2 reviews

9.5
Overall Rating
Would buy here again
Yes

My kids and I just went on a road trip to Ladysmith, and let me tell you, it was the most amazing trip ever! The driver was fantastic, providing top-notch service, and my kids were so comfortable the whole way. He was super friendly and really made the trip fun for all of us. I'm grateful for all the effort that was put into making our journey unforgettable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Safe, smooth travel

D

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, I was pretty impressed with my ride on this bus. The drivers were super nice and professional, and the staff were really helpful. The bus was clean and comfy too, which made the trip even better. The best part was how on time and reliable the travel was - definitely a plus! And the price was fair, especially for the great service. All in all, I was pleasantly surprised and would definitely recommend this bus service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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My bus ticket not showing up

A

3 reviews

4.0
Overall Rating
Would buy here again
No

I bought a bus ticket from the app, but it never came through in my email. I reached out to customer service, but they didn't get back to me until after my trip was over! The customer service rep wouldn't even give me a refund. It was a horrible experience and I won't be using this app again.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
2.0

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Round trip bus booking from Sakarya to Izmir

R

1 reviews

8.5
Overall Rating
Would buy here again
Yes

Hey there, as a PhD student from Algeria, I recently booked a round trip bus ticket from Sakarya to Izmir online. Gotta say, my experience with the bus company was pretty good - the bus was comfy and the staff were super helpful and nice. The bus was a bit late getting to Izmir, but it didn't really affect my trip. However, on the way back, I was caught off guard when I found out the bus had already left on time. Luckily, the staff at the station were quick to help me out, getting me on a different bus and making sure everything was sorted. I really appreciated their assistance and felt well looked after the whole journey. Wishing the company all the best with their services moving forward.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Comfy seats, clean, staff nice

M

22 reviews

9.0
Overall Rating
Would buy here again
Yes

The bus ride was so comfy, eh? The seats were really nice and everything was super clean! Even though it took us a bit longer to get there, we still made it on time. The staff was so nice and helpful. It's like a fancy charter bus that goes around big cities, so sometimes it takes a bit longer because of traffic. But if you want to save money and time, this is the way to go, eh? I would totally use this again for work or fun trips, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Quick and seamless booking process for a combination of transportation services.

G

4 reviews

9.5
Overall Rating
Would buy here again
Yes

Booking both my plane and train tickets together was so easy and efficient. I got one ticket for both my trip there and back, which made it super simple to find all the details I needed. I've used this service a couple of times now and it always makes traveling a breeze.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Online bus ticket purchase in Mexico

B

11 reviews

9.5
Overall Rating
Would buy here again
Yes

Booking a bus ride online in Mexico was a bit scary for me, since I'd never done it before in this country. Luckily, I found a good option that gave me a really comfy ride with lots of space and easy-to-use bathrooms. I'd definitely suggest this service to anyone who wants a convenient and comfy way to get around Mexico.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Convenient booking system with helpful maps and driver assistance

K

7 reviews

9.0
Overall Rating
Would buy here again
Yes

The booking system was so helpful for folks like me who aren't from around here. It made it really easy to find the best bus or car and see exactly where we were coming and going on a map. The driver was really awesome too - they went above and beyond to pick up someone who was lost. The only thing I would change is for the car to be a bit cleaner on the outside, it would have made the whole trip even better.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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Bus journey experience

M

3 reviews

9.0
Overall Rating
Would buy here again
Yes

It's super important to talk about how a solid team of knowledgeable and skilled staff is absolutely crucial for any service industry to thrive. These folks are the real MVPs, making sure customers feel right at home, safe, and well looked after every step of the way. When it comes to bus travel, having top-notch staff is key to giving passengers a smooth and enjoyable ride. The staff not only gotta be pros and reliable, but they also need to be on the ball with customer needs, making sure everyone's journey is comfy and hassle-free. And let's not forget about keeping things clean and tidy, especially in spots like bathrooms - that's gotta be top-notch for the service to really shine. It's great to see the effort put into stocking up on water and tissues in these areas because those little things can totally make or break the overall passenger experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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About Busbud

Yes, Busbud is a Canadian company that operates an online bus-booking platform. It provides travellers with an easy way to search, compare, and book intercity bus tickets across various countries. The platform aggregates schedules and ticket options from numerous bus companies, offering services in multiple languages and currencies to facilitate seamless booking experiences. Founded in Montreal in 2011 by LP Maurice, Mike Gradek, and Frederic Thouin, Busbud aims to make bus travel more accessible and convenient for people worldwide by simplifying the ticketing process. Through its website and mobile app, Busbud offers access to a vast network of bus routes, enabling users to find the best prices, times, and amenities for their travels.

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Contact Information

🌐 busbud.com

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Last update: August 16, 2025

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