Busbud reviews

I bought a bus ticket from the app, but it never came through in my email. I reached out to customer service, but they didn't get back to me until after my trip was over! The customer service rep wouldn't even give me a refund. It was a horrible experience and I won't be using this app again.

Hey there, as a PhD student from Algeria, I recently booked a round trip bus ticket from Sakarya to Izmir online. Gotta say, my experience with the bus company was pretty good - the bus was comfy and the staff were super helpful and nice. The bus was a bit late getting to Izmir, but it didn't really affect my trip. However, on the way back, I was caught off guard when I found out the bus had already left on time. Luckily, the staff at the station were quick to help me out, getting me on a different bus and making sure everything was sorted. I really appreciated their assistance and felt well looked after the whole journey. Wishing the company all the best with their services moving forward.

The bus ride was so comfy, eh? The seats were really nice and everything was super clean! Even though it took us a bit longer to get there, we still made it on time. The staff was so nice and helpful. It's like a fancy charter bus that goes around big cities, so sometimes it takes a bit longer because of traffic. But if you want to save money and time, this is the way to go, eh? I would totally use this again for work or fun trips, for sure.

Booking both my plane and train tickets together was so easy and efficient. I got one ticket for both my trip there and back, which made it super simple to find all the details I needed. I've used this service a couple of times now and it always makes traveling a breeze.

Booking a bus ride online in Mexico was a bit scary for me, since I'd never done it before in this country. Luckily, I found a good option that gave me a really comfy ride with lots of space and easy-to-use bathrooms. I'd definitely suggest this service to anyone who wants a convenient and comfy way to get around Mexico.

The booking system was so helpful for folks like me who aren't from around here. It made it really easy to find the best bus or car and see exactly where we were coming and going on a map. The driver was really awesome too - they went above and beyond to pick up someone who was lost. The only thing I would change is for the car to be a bit cleaner on the outside, it would have made the whole trip even better.

It's super important to talk about how a solid team of knowledgeable and skilled staff is absolutely crucial for any service industry to thrive. These folks are the real MVPs, making sure customers feel right at home, safe, and well looked after every step of the way. When it comes to bus travel, having top-notch staff is key to giving passengers a smooth and enjoyable ride. The staff not only gotta be pros and reliable, but they also need to be on the ball with customer needs, making sure everyone's journey is comfy and hassle-free. And let's not forget about keeping things clean and tidy, especially in spots like bathrooms - that's gotta be top-notch for the service to really shine. It's great to see the effort put into stocking up on water and tissues in these areas because those little things can totally make or break the overall passenger experience.