Klook - Overall Rating based on 21 reviews
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Easy purchase, credit card promotion
Buying the gift card was super easy and stress-free. I saw a credit card deal and decided to take advantage of it, which turned out to be a good decision. The website was really easy to use, so I had no trouble finding what I wanted. Checking out was a breeze, and I got my gift card really quickly. Thanks to the credit card promotion, I got a sweet deal on the gift card, so it was a win-win for me. All in all, I had a great experience with this purchase.
Private airport transfer
I always use this platform for private airport transfers because it's super easy and reliable. I can book ahead of time and know that I'll be taken care of getting to and from the airport without any fuss. The drivers are always on time and nice, which makes traveling stress-free. I definitely recommend this service to anyone needing a smooth airport transfer solution.
Pocket Wi-Fi rental
My experience renting a pocket Wi-Fi through their website was so great and stress-free. I could easily book the device for my trip to South Korea and it worked like a charm all day long. The speed and connection were top-notch, which made exploring the city and keeping in touch with loved ones back home a breeze. I was super happy with the service, so I didn't think twice about booking it again for my next trip.
Booking on this website
I really love booking on this website because it's so easy to find all kinds of nice places to go and it's safe too since you can get your money back if you have to change your mind.
Easy booking with 2% rebate on PayLah for Greater Tokyo pass
Get a discount on your Greater Tokyo pass when you use PayLah.
Round trip Kensei Skyliner ticket with Tokyo Subway pass
I just bought a Kensei Skyliner round trip ticket from Narita to Ueno, along with a Tokyo Subway pass from this site. It was super easy, and I ended up saving a bunch of money compared to buying the tickets separately. The Skyliner was really fast and comfy, and the subway pass helped me get around Tokyo's public transit system without any hassle. I totally suggest using this service for your travel plans.
User-friendly interface, variety of experiences, easy booking
The app's interface is really easy to use when I'm looking for things to do and book them. I really like how simple it is to move around the app and find interesting new experiences to check out. It only takes a few taps for me to book activities and check out different places without any trouble.
Fast transaction, with some issues navigating the FAQ section.
The whole buying experience was fast, but I felt like I had to hurry during the payment part. Also, I had a bit of trouble finding my way around the FAQ section, especially when it came to what would happen if we missed our unreserved Shinkansen seats.
Fast, reliable SIM card
This SIM card service is amazing! Every time I go to Taiwan, I always come back to it and it never lets me down. The speed and coverage are great, and it's super easy to grab it at the airport. I can't even think about using a different service now.
Car rental disaster
So yeah, I rented a car from this place in Sydney, right? And I had this voucher from this website, but the car rental place wouldn't accept it! I was super annoyed and left a negative review, but then the folks from the website got in touch with me and refunded all my money! Big shoutout to Rashidah, Ezra H., and Komathi S for being super helpful and sorting everything out.
Hotel and tour package deals
Klook is awesome for scoring sweet deals on hotels and tours. I've used them a bunch of times to book hotels abroad at discounted rates. The tours I've booked through Klook always have super knowledgeable guides that make the whole experience even better. And I recently found out that Klook has deals with local hotels for dining too, which is a nice bonus. Overall, I've had a really good time using Klook and I will definitely keep using them in the future.
Cherry blossom tour
The cherry blossom tour was amazing! Our guides, Sunny and Raja, were so knowledgeable and really paid attention to what we wanted. They made sure we had the best time, even giving us an upgrade when the first place we visited didn't have many cherry blossoms. They took us to different places and even arranged for us to ride the blueline park, which was a nice surprise. What really impressed me was how they thought quickly and took us to a secret spot full of cherry blossoms because they had a good relationship with the bus driver. Their commitment to giving us a great experience really made this tour stand out. I would definitely recommend this tour to anyone who wants a fun and unforgettable time!
Hire car booking
I just booked a rental SUV Ford Bronco or similar 4WD vehicle online with Klook. But when I went to pick it up, I was surprised to find out they gave me a small 2WD Chevy Trailblazer instead. I was bummed out because I paid extra for a bigger, nicer vehicle. And to top it off, the car was dirty, full of cockroaches, and even had mold on the seat belts. I tried talking to the staff and the help center, but they didn't take any responsibility.
Online booking experience
I had such a hard time trying to book something online using their website. The part where you have to pick your options was so confusing and didn't make any sense. You had to fill in every single option, even if you didn't want them, just to add it to your cart. It was such a mess and I had no clue what to do. And when I looked for help, the 'Help' section was useless. I wanted to call or chat with someone for help, but there was no phone number or Live Chat available. It was such a frustrating experience.
Booking convenience for hard-to-find items and services
Klook has been a huge help for me because I don't speak the local language. I was able to book a room at a really popular hotel that I couldn't find anywhere else, and I also got train tickets and other activities super easily. The website is really easy to use and has lots of choices for travelers. I totally recommend using Klook for any travel stuff you need.
Ticket purchase experience
I had an amazing time buying my tickets on this site. The payment went super smoothly and I loved getting updates on my order right on time. When I picked up my tickets, it was so easy at the counter. I was really impressed by how well everything went from beginning to end. And the discounts I got were a big plus, they made the whole experience even more awesome.
Fast, Easy, Convenient Tickets
It was really easy and fast to book tickets on this website. I was even able to get tickets for other countries too! The staff at the airport were so friendly and helpful. I'll definitely continue using this website to find tickets.
Singapore phone SIM
I just got another awesome deal on a Singapore phone SIM from this company. I paid in advance before my trip and picked it up at the arrival terminal, which was super convenient. I love it when companies make traveling easier. So excited to use my new SIM card on my trip!
Cancelled tour in El Nido
Our plans in El Nido got cancelled due to Mother Nature's unpredictable weather. The tour company kept us updated every day until we lost hope. Thankfully, Klook gave us our refund just like they promised. Thanks a bunch, Klook team!
App booking for vacation package
Oh my goodness, my experience with this app was honestly terrible! When I needed help, I got stuck talking to bots instead of actual people. And don't even get me started on the user-unfriendly app and the completely different information before and after booking. Plus, there were so many hidden terms and conditions everywhere! I would definitely recommend staying away if possible, seriously!
Review with most votes
Ticket purchase experience
I had an amazing time buying my tickets on this site. The payment went super smoothly and I loved getting updates on my order right on time. When I picked up my tickets, it was ... Read onBy: Lindsay