Terms of Use

AllReviews - Platform and Policies

Welcome to AllReviews

AllReviews is a division of Reviews International. It is a globally accessible platform for online reviews, aiming to bridge businesses with consumers, boost trust, and foster mutual collaboration through diverse opinions and experiences. Available for free and open to all, it is based on principles of transparency and honesty, with a primary focus on online-shopping security.

  • Our Privacy Policy details the types of information we collect and how it is managed.
  • Our Conduct Guidelines for Users specify permissible and prohibited activities on our platform.
  • Our official policies and operational regulations can be found at legal.

Whether you are exploring AllReviews to find business reviews or plan to submit your own, you must accept these terms to understand your legal rights and obligations. Your access and use of our platform depend on your agreement to these terms. If you disagree with any of these terms or cannot comply, you should cease using our platform immediately. It is essential to recognize that all interactions with our platform are governed by these terms.

You formally accept these terms by browsing, accessing, searching, writing a review, editing, removing, or using our platform in any manner. This also includes clicking a checkbox, button, or providing any other affirmative indication of acceptance.

Accessing and Using AllReviews

Below is a detailed guide on how to access and utilize our platform.

Third-party Technologies

Our platform may incorporate, display, or link to third-party technologies, products, and services. While we offer these options, we neither endorse them nor make commitments regarding their reliability or compatibility with your setup. We cannot guarantee seamless operation with your browser, network, or computer configuration.

Creating a User Account

To actively engage with our platform, like leaving reviews or interacting with user content, you need to create a user account. Each individual is allowed one non-transferable account. You can sign up using your Facebook, Google credentials, or email address along with a verification code we send. Sometimes, your account may be auto-generated and pre-populated following specific actions, such as responding to a review invitation or signing up via Facebook.

Choosing a Username

You need to select a username for any public interaction on the platform, such as writing or commenting on reviews. This username identifies you to others. Exercise caution if using your real name, as it might disclose your identity. Your username should not be offensive, illegal, impersonate others, or use restricted terms like "Guest," "Admin," or domain suffixes.

Responsibility for Your Account

You are solely responsible for the security and activity of your account. Do not share your login details with others. If you suspect your account has been compromised, contact us immediately. Keep your account information, including your email, current and accurate. You can update your username by logging into your account. You are accountable for all actions taken through your account, including content creation and interaction with other users’ content.

Identity Verification

You may opt to verify your identity for enhanced security. This involves choosing an ID and photographing it along with a selfie. Our handling of your data during this process is secure and detailed in our Privacy Policy.

Responsibilities for Users

When engaging with our platform, you must follow these obligations:

  • Age Requirement: You must be at least 18 years old to use our platform.
  • Platform Security: Do not compromise the platform's security or integrity.
  • Functional Integrity: Refrain from actions that could damage the platform's functionality or hinder the user experience.
  • Authentic Reviews: Avoid writing or participating in false reviews. We define fake reviews as those not representing a genuine experience or intended to manipulate customer perceptions or harm businesses unfairly.
  • Lawful and Respectful Conduct: Ensure your actions are legal, respectful, and not offensive or infringing on others' rights. Adhere to our Reviewer Guidelines and policies.
  • Respectful Interaction: Be respectful and courteous towards AllReviews employees, partners, customers, and other users. We do not tolerate any form of abuse or bullying, especially towards our support teams.
  • Marketing Restrictions: You are prohibited from using the platform to post marketing-driven reviews or promote any services, products, or businesses.

Reviewer Guidelines and Policy Compliance

You must always comply with our Reviewer Guidelines and policies, which may change without notice. These changes apply immediately and do not require additional acceptance or confirmation from you.

Ownership Rights

All content on our platform, except user-submitted reviews, is owned by us. This includes rights related to the design, compilation, and overall appearance of our platform, including logos, graphics, and trademarks ("our brand"). You agree not to copy, distribute, modify, or use any content or our brand unless explicitly authorized by us. Unauthorized use of our brand or platform content, such as TrustScores and user reviews, is prohibited.

Ownership of User-Generated Content

You retain ownership and are responsible for any content you create and share on our platform. You affirm that you have all necessary rights to produce and use such content. Unless removed by us for guideline violations or deleted by you, your content will continue to be displayed on our platform and may appear on third-party services like Google indefinitely.

Licensing Your Content to AllReviews

By creating, posting, or displaying content on our platform, you grant us a global license to use, modify, publish, and showcase your content without limitations and without compensation. This license also allows us to make your content available to others, including clients, for various purposes such as distribution, promotion, or publication.

You also grant us the right to initiate copyright infringement actions against anyone using your content without consent, as permitted under applicable copyright laws.

Feedback and Suggestions

We welcome your feedback, ideas, and suggestions regarding our platform ("feedback"). We may use this feedback indefinitely without restrictions or obligations to compensate you. This means we can freely use, cite, and reference your feedback as deemed appropriate.

Support and Assistance

If you encounter issues, our Help Center has resources that should address most concerns. If the Help Center does not resolve your issue, additional assistance is available from our support team, which you can contact through our designated form.

Commitment to Impartiality

We encourage you to use our platform to share genuine insights about businesses. It's essential that all reviews and user-generated content you provide are authentic and unbiased, in alignment with our Reviewer Guidelines.

Privacy and Data Management

Outlined below are the types of data we collect and how we manage this information.

Personal Data Handling: Any personal data collected through your use of our platform is processed according to our Privacy Policy.

Confidential Information Protection

We are committed to safeguarding any confidential information shared and expect the same in return.

Protecting Confidentiality: Both parties agree to implement reasonable measures to protect confidential information from unauthorized access, except when shared with affiliates or when providing feedback, which is not deemed confidential.

Termination and Account Suspension

Conditions under which your access to our platform may be terminated or suspended are outlined below.

Our Termination Rights: We reserve the right to immediately terminate or suspend your access to your user account or filter user-generated content if you violate any of these terms, our Reviewer Guidelines, or policies.

Your Termination Rights: You can delete your user account at any time. By doing so, you will lose the ability to post reviews, and all your existing reviews will be removed from our platform.

Disclaimer and Limitation of Liability

These clauses define the scope of responsibility and liability between you and us, and it is vital to read them thoroughly.

Liability Terms: We are liable for direct loss and damage that is foreseeable and directly attributable to our actions if we fail to adhere to these terms. Our combined liability to you under any circumstances will not exceed CAD 100.00 (one hundred Canadian dollars).

Service Availability: We do not guarantee uninterrupted access to our platform, which is provided on an "as is" basis without any warranties.

Dispute Resolution

This section outlines procedures for resolving disputes.

Resolving Disputes: Most issues can be promptly resolved by contacting us through the designated form. If unresolved, claims will be pursued within the jurisdiction specified in the 'Contracting Entities and Governing Law' section of these terms.