KAYAK - Overall Rating based on 20 reviews

75% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-07
Quick booking experience
Booking my trip was so easy thanks to the user-friendly interface and all the different price com...Read on
Ewell

Most relevant negative review

  2024-05-09
Holiday booking price increase
I just booked a vacation online and I was surprised to get an email the next day saying the fligh...Read on
Hessel

Review with most votes

  2023-11-21
Flight tracking and ticket fin
I recently tried out this flight tracking and ticket finding site, and let me tell you, it was a ...Read on
Yvonne

Reviews (20)

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    Holiday booking price increase

    I just booked a vacation online and I was surprised to get an email the next day saying the flight prices went up by £500. I was already confirmed and paid, so I felt frustrated and misled by this sudden jump in price. Then they only offered me a small £10 voucher for my next booking, with a short expiry date, so I felt rushed to use it. This whole thing left me feeling disappointed and unsatisfied with how they handled it.


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    Hotel booking issue

    I had a problem when I tried to add a hotel to my trip. Even though I sent an email with the hotel dates to the right email address and mentioned the trip name in both the subject line and the email itself, the hotel details didn't get added to my trip like they should have. I ended up having to add them in manually.


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    Flight ticket purchase

    So, I bought a flight ticket on this site and I gotta say, I was pretty let down by the whole thing. The website showed me one price in one currency, but then they went and charged me in a completely different currency without even asking. So, I ended up shelling out more money than I thought I would, and to make it worse, the company wouldn't cough up a refund for the extra charges. It was super annoying and misleading, and you can bet I won't be using their services ever again.


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    Airline fare savings

    I found this awesome deal on a flight ticket, but man, booking it was a total nightmare. After I paid, I got an email from some other company confirming my booking, and that really threw me off and made me anxious. Then they started bombarding me with texts and phone calls, which made me feel super uneasy and suspicious.


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    Flight booking experience

    I recently booked a flight through KAYAK, eh, and I gotta say I wasn't too happy with how it went. I noticed a bunch of "Hacker Fares" that needed me to do self transfers and sent me to sketchy websites that looked like scams. It made me wonder if some deals on there were legit. All in all, I was left feeling let down and not too sure about using KAYAK again, eh.


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    Quick booking experience

    Booking my trip was so easy thanks to the user-friendly interface and all the different price comparison options. I really liked using the tool that lets you compare prices on different days and times. The bar graphs showing prices made it super easy to find the best deal for my trip.


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    Lost trip details

    I had a frustrating situation not too long ago when all my trip information disappeared from the platform. Even though I've used the service before, I had to sign up as a new user all over again. Because of this, I couldn't see any of my past trips because the emails with the links to them were all messed up. It was really disappointing and now I don't trust the platform as much.


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    Big trip planning

    I was trying to plan this really complicated trip with tons of flights and different countries. It was tricky because I really wanted to fly with a specific airline, but I couldn't find the price on their website. It took me a while to figure out how to search on their site because there were so many choices. Finally, I found a great price and even decided to add a new stop on the way back to a place I've never been. I'm so stoked and excited!


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    Multi-city flight search

    Sure, eh, this website has way more options for booking flights to different cities than others, which is awesome. But seriously, why is it so tough to switch the order of the locations? It would be a lot easier if we could just drag and drop to rearrange the stops and then tweak the dates. And why does it sometimes not show all the flights and times that are actually available? It's really frustrating, eh.


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    Lifesaver app for travel

    The Kayak app has totally changed the game for me when it comes to planning and organizing my trips. It's not just about keeping me in the loop on flight info and any possible delays, but it also lays out a clear itinerary for me to stick to. I would definitely suggest this app to anyone who travels a lot or even just every now and then - it's a must-have!


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    Flight booking experience

    Booking my flight through this website was a total nightmare. I had to try over and over to complete my booking because every time I clicked the check out button, the page would just disappear on me. Talk about frustrating! I almost threw in the towel, especially since the price wasn't even that great compared to other websites. Eventually, when I finally managed to make my payment, all my details got transferred to this other site called Chatdeal, which is linked to the website I used. Dealing with Chatdeal was a bit of a letdown; they'd reply to my emails at weird hours and sometimes their tone was like, way too blunt. I'm pretty sure they're not even based in Canada.<br>Through all the chaos, I did eventually manage to book my flight directly with the airline, and it turned out to be cheaper than what I was quoted by Chatdeal, go figure!


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    Flight booking through third party

    I've been using this travel booking platform for a good ten years now, and I've always had good experiences with their easy-to-use process and competitive prices. But, my most recent booking through a third-party site was a total disaster. Turns out, after I booked my flight, I got signed up for some subscription service without me knowing, which ended up costing me extra money. I tried to sort things out with the third-party company, but they were no help at all and had terrible customer service. So, I decided to contact the travel booking platform instead, and luckily, a guy named Ivan helped me out right away. He got in touch with the third-party website and managed to get my money back for me. Thanks to Ivan and the travel booking platform, I got my money back and avoided losing any more cash. This whole situation showed me that I can really trust this travel booking platform as a reliable and reputable company.


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    Flight booking on website

    I just used this online site to book my flight and it was pretty good. It was easy to use and I could easily check out all the different options from airlines and travel agencies. I liked that I could use filters to see results for the times I wanted to fly. It was a smooth experience overall and I would totally use it again next time.


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    My best comparison website for travel

    I've tried a bunch of different travel comparison websites, but this one really takes the cake. The layout is super user-friendly, and the search results are spot on every time. I've checked prices on other sites, and this one always comes out on top with the best deals. It's even better than some of the more well-known comparison websites I've used before. I definitely suggest giving it a try if you want to book your trips quickly and without breaking the bank.


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    Discount airline flight options

    Kayak was the last website I checked to book my flights and I gotta say, I was pretty happy with what I found. They had a way bigger selection of options compared to other travel sites. Those discount airline flights they had were right up my alley, giving me more choices and keeping some money in my pocket for the trip. The website was super easy to navigate and booking was a breeze. All in all, Kayak really came through for me this time and I'll definitely be coming back in the future.


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    Multicity holiday booking

    This website is amazing for booking vacations. I was planning a trip to multiple cities in the USA and was having a hard time finding affordable flights. Then I found this website and it made everything so much easier. I just had to enter my dates and cities, and right away I got a bunch of cheaper options compared to other sites I tried. I could pick from different airlines and airports to tailor my trip to what I wanted. Booking my flights was quick and stress-free thanks to this site.


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    Finding cheap flights easily

    I really liked how easy it was to search on the app for flights. It showed me lots of affordable options right away, let me save my trips for future reference, and even set up alerts for when prices changed.


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    Flight tracking and ticket finding platform

    I recently tried out this flight tracking and ticket finding site, and let me tell you, it was a game-changer. Not only did I find great tickets for my trip in a snap, but I could also keep tabs on all my flight details. Whether it was delays or gate changes, this site had me covered. One of the coolest parts was getting SMS updates with crucial info, perfect for when I was offline. Big thanks for making my travel hassle-free.


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    Trip planner

    I gotta say, this trip planner is amazing. Forget about Google's old planner, this one is way easier to use and makes more sense. The text notifications are so smart, they let me know about any changes with my flights and gate info. It's like having my own personal assistant with me all the time.


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    Flight booking

    I just booked a flight online and got a good deal, but I was bummed to see that bags weren't included in the price, which wasn't clear on the website. I tried to get in touch with customer service for some answers, but I never heard back within the 24 hours they promised. And to top it off, I got a weird call from a random number in the US at midnight, which was totally unprofessional and annoying.