KAYAK - Reviews and experiences
Oct 2023-May 2024
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Reviews (20)
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Holiday booking price increase
Holiday booking price increase
PriceI just booked a vacation online and I was surprised to get an email the next day saying the flight prices went up by £500. I was already confirmed and paid, so I felt frustrated and misled by this sudden jump in price. Then they only offered me a small £10 voucher for my next booking, with a short expiry date, so I felt rushed to use it. This whole thing left me feeling disappointed and unsatisfied with how they handled it.
Flight ticket purchase
Flight ticket purchase
PriceSo, I bought a flight ticket on this site and I gotta say, I was pretty let down by the whole thing. The website showed me one price in one currency, but then they went and charged me in a completely different currency without even asking. So, I ended up shelling out more money than I thought I would, and to make it worse, the company wouldn't cough up a refund for the extra charges. It was super annoying and misleading, and you can bet I won't be using their services ever again.
About KAYAK
KAYAK is a travel search engine that aggregates data from hundreds of travel sites to help users find and book the best flights, hotels, rental cars, and vacation packages. Founded in 2004 by Steve Hafner and Paul M. English, KAYAK’s platform allows travelers to compare prices and options in a single search, aiming to simplify the process of planning and booking travel. The company was headquartered in Stamford, Connecticut, U.S., and expanded globally, offering services in numerous countries and languages. In 2013, KAYAK was acquired by Booking Holdings Inc., the company behind other travel sites such as Booking.com and Priceline. Since its inception, KAYAK has become a popular tool for travelers seeking to find the best travel deals, and it continues to innovate in the travel tech space.
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Last update: November 29, 2024
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