Expedia Reviews
Reviews (15)
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Rome apartment booking
Booking the apartment in Rome was pretty easy, eh? I was actually kinda taken aback that the booking was done through a whole different platform, which made talking to the host a bit trickier. The thing that stressed me out the most was all the extra stuff we had to do, like paying the tourist tax and giving our passport info. But the real pain in the neck was getting the entry code for the apartment - what a rigmarole! Turns out you had to download an app to get the code, which nobody told us upfront. Talk about unnecessary confusion and stress, eh? Luckily, the host helped us out in the end.
Online hotel booking
Booking a hotel online with Expedia was easy peasy, but hit a snag when an error message popped up after paying which left me scratching my head. Found out the hotel had no record of my reservation, but Expedia's phone support was top-notch. They sorted it out quick by sending the reservation again and making sure it went through. Even though I was nervous at first because of some bad reviews, the customer service was actually really good and got the job done fast.
Booked hotel through travel website
Customer service was terrible, eh! I booked a hotel and asked to cancel without a penalty. They said it was all good, then turn around and charged me the full amount. They blamed the hotel, saying it wasn't their fault. Now I'm stuck paying for two hotels on the same trip, eh. Definitely won't be using them again!
Booking a transfer
Let me tell ya, dealing with this company was a complete nightmare, eh. I booked a transfer with them, only to find out that they never passed on the booking to the actual service provider, eh. When I had to cancel, it was a big hassle, and rebooking was no better, eh. The transfer we arranged never showed up because Expedia didn't give them the booking details, eh. It was super frustrating and just a big letdown overall, eh. I would strongly suggest steering clear of this company and investing a bit more in a more dependable service provider, eh.
Promotion of establishments with captive dolphins and whales
I'm really disappointed with Expedia for not keeping their promise to stop working with places that have captive dolphins and whales. Even though they said they would in 2021, they're still supporting at least 10 businesses that have these animals on site. It's not right and goes against ethical standards and animal welfare. Expedia is still involved in capturing dolphins and whales in Japan and Russia, and they're selling tickets to hotels that keep captive dolphins, like the Barcelo Hotel in Mexico, which has one of the smallest dolphin tanks in Latin America. It's sad to see a company that I used to trust putting profit ahead of ethics. Expedia, please do the right thing and cut ties with these establishments right away.
Shuttle service disappointment
The shuttle service I booked for my trip back from NYC totally stood me up at my hotel, so I had to shell out extra cash for a Lift ride to make it on time. And now the company won't even give me a refund! Their call center folks act like they don't get it whenever things get tough. Seriously, stay far away from these guys – they're nothing but money-hungry crooks who care more about making a buck than taking care of their customers.
Online booking experience
Expedia and those other booking sites are just trying to rip you off! They're all about taking your money and not coming through with what you expected. I've been using them for booking for 5 years and every time they've messed things up for me. Now I make sure to book straight with the airlines and hotels to steer clear of their tricks. Can't trust them at all!
Rome trip with package including WizzAir flights
I had a terrible time trying to book a trip to Rome with Expedia. The package I got included WizzAir flights, and since I had never flown with WizzAir before, I was counting on Expedia to guide me. But to my disappointment, Expedia didn't offer any advice or details about the airline. As a result, I ended up being scammed out of an extra €100 at the airport because WizzAir only allowed online check-in, something I didn't know about. When I tried reaching out to Expedia for help, it was almost impossible to talk to a real person. Even though they claimed to respond within 24 hours, it's been over a week and I still haven't heard anything from them. I'll definitely steer clear of using their services in the future.
Honeymoon hotel booking
I recently booked a hotel for my honeymoon through this company, eh. Less than 24 hours before check-in, the hotel cancelled my reservation but still charged me the full amount, eh. Even though half of the payment was not due until arrival. I tried to reach out to Expedia for a refund, but they refused to take responsibility for passing my card details onto a scam, eh. They have not issued me a refund and have ignored all my complaints, eh. I highly suggest avoiding this company, eh.
Vacation to Essaouira with booking issue
My buddy and I booked an apartment for our trip to Essaouira, but when we got there, we found out it had been double booked. We were stuck with no extra money and no way to fix it because Maroc Telecom is the only internet provider around. There were no flights back for 4 days, so we were in a real bind. We were let down by the lack of other places to stay and annoyed that a simple mistake like this could happen when it's all done on computers.
Hotel booking error
Don't bother with this company, eh. I booked a hotel room for me, my spouse, and our twelve-year-old girl on their website. When we got to the hotel, they were all shocked that we didn't mention our one-year-old baby, eh. Because of Expedia's goof-up, we ended up with a room that wasn't big enough for us. No chance for an upgrade either, so we had to squeeze three folks into one little bed. Talk about a disaster, totally not worth all the trouble, eh.
US domestic flight change
Just spent an hour on the phone trying ta change a US internal flight to an earlier one fer my family. The flights we wanted were cheaper but Expedia was tryin' ta charge us an insane amount for the change. The customer service was terrible, the supervisor ghosted me, and the whole experience was a nightmare. Expedia is the pits, avoid at all costs!
Recent Hotel Booking Experience
I just booked a hotel online through a big travel website. But when I got to the hotel, they told me my booking was cancelled by the website without telling me. I was stuck having to pay for a new room with my own money. When I called the website, they were not helpful at all and wouldn't give me a refund for the cancelled booking. I even showed them proof from the hotel that it was cancelled, but they didn't want to work with me. It was really frustrating and disappointing.
