Fay Breitenberg

The shuttle service I booked for my trip back from NYC totally stood me up at my hotel, so I had to shell out extra cash for a Lift ride to make it on time. And now the company won't even give me a refund! Their call center folks act like they don't get it whenever things get tough. Seriously, stay far away from these guys – they're nothing but money-hungry crooks who care more about making a buck than taking care of their customers.