Trip.com

Trip.com - Reviews and experiences

Average rating
9.0 /10
Based on 43 reviews
Oct 2023-Nov 2025
Star distribution
511x
426x
36x
20
10

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Reviews (43)

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Almost didn't book

Service

Was about to bail — moving day left my back a mess and past experiences made me wary, but the booking was actually simple, crew showed up calm and careful, my doubts faded and I'm relieved.

Quick delivery

Service

Saw it on a friend's post and they tipped me. Delivery was quick. Customer service fixed a small mix-up, polite and efficient.

No fuss buy

Overall

Saw it at a buddy's place and I was iffy at first, thought it'd be overhyped, but after trying it a few days the doubts melted — kinda relieved, really easy, no drama.

Mostly smooth booking

Booking

Halfway through move

Quick and handy

Overall

Quick and reliable — a friend showed it, small hiccups

Not kidding, really good

Overall

Love it — used last night, impressed.

Small win

Price

Felt satisfied when price dropped.

Quietly impressed

Price

Nice feel, surprisingly cheap

Quick reply, minor niggle

Communication

Overall pleased, reply was quick but brief

Snagged tickets, breathed out

Booking

Needed seats last-minute, really relieved.

Pretty straightforward

Booking

Glad it worked, easy to use.

Almost didn't book

Booking

I hesitated before booking, tried yesterday — smooth, kinda relieved

Small win

Overall

Knew I was happy — works every morning, thankful.

Quietly impressed

Booking

Smooth checkout, paid fast — honestly glad it worked, eh?

Thought it'd be a hassle

Booking

Needed cheap last-minute flight after cancelled trip; app felt easy, honestly relieved

Smooth simple booking

Booking

Booking was easy, no surprises — quick process; had worse with other companies, so relieved.

Decent deal, small annoyances

Price

Worth it overall, saved cash but booking felt clunky for commute

Saved my move

Price

Booked last-minute because I was moving and my back was killing me, needed a quick flight. Price jumped at payment — annoying — but customer service fixed it pretty fast and e-ticket arrived right away.

Quick and mellow booking

Booking

I use this for random weekend getaways and work trips — tickets arrive by email fast (usually), updates show up and customer service actually replied to a weird question. Not always the cheapest; paid a bit more, but overall pretty hassle-free.

Surprisingly handy travel app

Booking

clean, fast booking for flights, hotels and the eSIM — no standing in lines, literally helped me jump queues. Was skeptical at first, but it actually gave handy local tips and quick itineraries; pleasantly surprised.

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About Trip.com

Trip.com is a global online travel agency that offers services encompassing a broad range of travel-related bookings, including hotels, flights, car rentals, and tour packages. Originating from China, it was initially founded as Ctrip in 1999 by James Liang, Neil Shen, Min Fan, and Qi Ji. Over the years, the company has expanded its presence worldwide, developing into a significant player in the travel industry. In 2020, Ctrip officially rebranded itself as Trip.com Group Limited, reflecting its global reach and ambition to cater to international travelers. With its user-friendly platform and comprehensive travel options, Trip.com aims to simplify the trip planning and booking process for travelers around the world.

Contact Information

🌐 trip.com

Last update: November 24, 2025

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