Trip.com Reviews

: 14
93% Would buy here again

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B. Batz
My partner and I had a fantastic three-night stay at a wonderful hotel in Zhuhai. We were treated like kings and queens right from the start, with our room overlooking the sea being tidy, roomy, an...Read on
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Marianna Hamill
Booking with Trip.com was so easy, eh! Their website was super easy to use, so I could easily find what I was looking for and pick the perfect time slot for me. They were really flexible too, makin...Read on
B
beaulah
I got a ticket to Los Angeles from this online travel agent, and it took longer than usual for me to get it. Normally, I would get my ticket right away after I paid, but this time it took about 5 d...Read on
A
Annamae
I gotta say, I was totally blown away by all the different hotels I found on that platform for my trip. And the prices were pretty reasonable too. Booking was a breeze, got my confirmation right aw...Read on
V
Valentina Morissette
Eh, so, I was at this hotel during Ramadan, eh. Gotta say, it was pretty peaceful and quiet, you know? One cool thing was we pretty much had the whole swimming pool to ourselves, not many other gue...Read on

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    Trip to Zhuhai

    My partner and I had a fantastic three-night stay at a wonderful hotel in Zhuhai. We were treated like kings and queens right from the start, with our room overlooking the sea being tidy, roomy, and cozy. The hotel staff went above and beyond, offering us assistance with travel tips and suggesting great restaurants. Taking a dip in the pool was a nice way to relax after our busy days exploring the city. We really appreciated the complimentary meals and drinks, it added to our enjoyment of the stay. Overall, it was an incredible experience that I would highly recommend to anyone looking for a top-notch hotel in Zhuhai.


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    Effortless booking process

    Booking with Trip.com was so easy, eh! Their website was super easy to use, so I could easily find what I was looking for and pick the perfect time slot for me. They were really flexible too, making it a breeze to change my appointment if I needed to. Their confirmation process was quick and efficient, so I never missed a thing. I was really impressed with how convenient and efficient the whole booking experience was. It's clear that Trip.com cares about making their customers happy, and I'll definitely be booking with them again in the future.


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    Ticket purchase for Los Angeles trip

    I got a ticket to Los Angeles from this online travel agent, and it took longer than usual for me to get it. Normally, I would get my ticket right away after I paid, but this time it took about 5 days. I was a bit worried, but the customer service team at Trip.com told me not to worry and to be patient while waiting for it to come from the airline. In the end, everything worked out and I was able to go on my trip to Los Angeles. Thank you, Trip.com!


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    Hotel booking

    I gotta say, I was totally blown away by all the different hotels I found on that platform for my trip. And the prices were pretty reasonable too. Booking was a breeze, got my confirmation right away. I've used this service a few times now and they haven't let me down yet. Checking in at the hotel was quick and easy, which just made the whole experience even better. I'm definitely gonna keep using this platform for my future trips.


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    Quiet hotel during Ramadan, limited towels at the swimming pool, average breakfast variety

    Eh, so, I was at this hotel during Ramadan, eh. Gotta say, it was pretty peaceful and quiet, you know? One cool thing was we pretty much had the whole swimming pool to ourselves, not many other guests using it. But, I gotta tell ya, the pool guy only wanted to give us one towel per room. Seemed a bit weird and strict, eh? We needed more towels for our group, but after a bit of back and forth, we finally got them. It was a bit of a pain though, unnecessary, you know?


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    Flight booking price increase

    I booked a flight from Singapore to Tiruchirappalli on this platform not too long ago. The original price I saw was S$150, but as I got closer to confirming everything, the price jumped up to S$210. I was really bummed out by that unexpected increase right at the end. Still, I went ahead and booked the flight anyways. Hopefully, this platform can figure out a way to prevent these surprising price hikes during booking so that customers like me don't get caught off guard in the future.


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    Flight booking experience

    I just used this really popular online travel agency to book my flights and honestly, it was amazing! The app was so easy to use and had tons of choices for flights, hotels, and extras. I even got some sweet deals on VIP lounge access and hotel stays. The customer service team was also super helpful and quick to answer any questions I had. I totally recommend this platform to anyone who wants to book their travel without any stress.


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    Flight booking issue

    The booking process went pretty smoothly and all, but then things got messy when I tried to find my booking info with the airline. Pegasus Airlines sent a verification code to either email or phone, but neither was mine. So, I never got the code and now I can't see my booking online. I'm kinda stuck and not sure how I can get help with this. Hopefully, this gets sorted out soon.


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    Trips to China, Vietnam, Indonesia, Russia

    I've booked my trips at least three times with this service and every time has been great. Buying tickets, reserving hotels, and making changes was all easy peasy. And the reward program is a sweet little bonus that I'm pretty happy about. I definitely suggest using this service for all your travel needs.


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    Ticket purchase for Universal Studios

    I just booked tickets for Universal Studios Hollywood on this site and let me tell ya, it was a total game-changer! The tickets were all sold out online, but Trip came in clutch and saved me $60. When we got to the park, we could even upgrade to an express pass. The service was absolutely amazing!


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    Credit card promotion discount ease of use

    The credit card promo for discounts was kinda hard to use with all the conditions. It'd be better if they made it easier for us. I noticed that Booking.com and Agoda are much simpler to use for booking online. Also, the prices on Trip.com were all over the place, some cheaper than others, which can be confusing for us customers.


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    Senior rail card and train ticket purchase

    I was able to snag a great deal on my senior rail card and train ticket, plus some extra discounts. This app is like a mix of all the top discount apps. It even looks for split tickets to find you the cheapest route. I'm really enjoying it at the moment.


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    Flight booking

    Whoa, that site for finding flights was awesome! They had tons of options to choose from. It was really easy to find a great deal on a flight. I'm looking forward to using this site again for my next trip. Thanks a lot!


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    Flight upgrade due to delay

    The flight upgrade I had to pay for due to a more than 7-hour delay was frustrating, eh? I get that the delay was because of the weather, but getting emails every hour about it was annoying. If I'd known about it from the start, I would've rather stayed home than spend all that time waiting at the airport. Even though it was a hassle, being able to upgrade to business class made it a bit easier to handle, especially since it was a long flight on a big plane.


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