
Trip.com - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (43)
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Almost didn't book
Almost didn't book
ServiceWas about to bail — moving day left my back a mess and past experiences made me wary, but the booking was actually simple, crew showed up calm and careful, my doubts faded and I'm relieved.
Quick delivery
Quick delivery
ServiceSaw it on a friend's post and they tipped me. Delivery was quick. Customer service fixed a small mix-up, polite and efficient.
No fuss buy
No fuss buy
OverallSaw it at a buddy's place and I was iffy at first, thought it'd be overhyped, but after trying it a few days the doubts melted — kinda relieved, really easy, no drama.
Mostly smooth booking
Mostly smooth booking
BookingHalfway through move
Quick and handy
Quick and handy
OverallQuick and reliable — a friend showed it, small hiccups
Not kidding, really good
Not kidding, really good
OverallLove it — used last night, impressed.
Small win
Small win
PriceFelt satisfied when price dropped.
Quietly impressed
Quietly impressed
PriceNice feel, surprisingly cheap
Quick reply, minor niggle
Quick reply, minor niggle
CommunicationOverall pleased, reply was quick but brief
Snagged tickets, breathed out
Snagged tickets, breathed out
BookingNeeded seats last-minute, really relieved.
Pretty straightforward
Pretty straightforward
BookingGlad it worked, easy to use.
Almost didn't book
Almost didn't book
BookingI hesitated before booking, tried yesterday — smooth, kinda relieved
Small win
Small win
OverallKnew I was happy — works every morning, thankful.
Quietly impressed
Quietly impressed
BookingSmooth checkout, paid fast — honestly glad it worked, eh?
Thought it'd be a hassle
Thought it'd be a hassle
BookingNeeded cheap last-minute flight after cancelled trip; app felt easy, honestly relieved
Smooth simple booking
Smooth simple booking
BookingBooking was easy, no surprises — quick process; had worse with other companies, so relieved.
Decent deal, small annoyances
Decent deal, small annoyances
PriceWorth it overall, saved cash but booking felt clunky for commute
Saved my move
Saved my move
PriceBooked last-minute because I was moving and my back was killing me, needed a quick flight. Price jumped at payment — annoying — but customer service fixed it pretty fast and e-ticket arrived right away.
Quick and mellow booking
Quick and mellow booking
BookingI use this for random weekend getaways and work trips — tickets arrive by email fast (usually), updates show up and customer service actually replied to a weird question. Not always the cheapest; paid a bit more, but overall pretty hassle-free.
Surprisingly handy travel app
Surprisingly handy travel app
Bookingclean, fast booking for flights, hotels and the eSIM — no standing in lines, literally helped me jump queues. Was skeptical at first, but it actually gave handy local tips and quick itineraries; pleasantly surprised.
About Trip.com
Trip.com is a global online travel agency that offers services encompassing a broad range of travel-related bookings, including hotels, flights, car rentals, and tour packages. Originating from China, it was initially founded as Ctrip in 1999 by James Liang, Neil Shen, Min Fan, and Qi Ji. Over the years, the company has expanded its presence worldwide, developing into a significant player in the travel industry. In 2020, Ctrip officially rebranded itself as Trip.com Group Limited, reflecting its global reach and ambition to cater to international travelers. With its user-friendly platform and comprehensive travel options, Trip.com aims to simplify the trip planning and booking process for travelers around the world.
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Categories Trip.com
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Last update: November 24, 2025
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