Trip.com - Reviews and experiences
Oct 2023-Nov 2025
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Reviews (43)
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Almost didn't book
Almost didn't book
ServiceWas about to bail — moving day left my back a mess and past experiences made me wary, but the booking was actually simple, crew showed up calm and careful, my doubts faded and I'm relieved.
Quick delivery
Quick delivery
ServiceSaw it on a friend's post and they tipped me. Delivery was quick. Customer service fixed a small mix-up, polite and efficient.
Flight booking assistance
Flight booking assistance
ServiceAppreciate the awesome customer service, especially Darren, for helping me with my return flight booking. Thanks to him, I'm feeling good about my upcoming trip - a big change from my last nightmare flight. Really thankful for the genuine support and I'm definitely sticking with this company for their reliable customer service team.
About Trip.com
Trip.com is a global online travel agency that offers services encompassing a broad range of travel-related bookings, including hotels, flights, car rentals, and tour packages. Originating from China, it was initially founded as Ctrip in 1999 by James Liang, Neil Shen, Min Fan, and Qi Ji. Over the years, the company has expanded its presence worldwide, developing into a significant player in the travel industry. In 2020, Ctrip officially rebranded itself as Trip.com Group Limited, reflecting its global reach and ambition to cater to international travelers. With its user-friendly platform and comprehensive travel options, Trip.com aims to simplify the trip planning and booking process for travelers around the world.
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Categories Trip.com
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Last update: November 24, 2025
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