Hotels.com Reviews
इस कंपनी के डेटा की सत्यता की जांच की गई है और इसे सत्यापित किया गया है। इसकी आधिकारिक वेबसाइट पर जाना सुरक्षित है। हमें विश्वास है कि ऑनलाइन पारदर्शिता और सुरक्षा सभी कंपनियों को हमारे साथ सत्यापित करने के लिए प्रेरित करती है, ताकि वे जान सकें कि कहां विश्वसनीय और सुरक्षित रूप से खरीदारी की जा सकती है।
Reviews (29)
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Hotel bookings for a 6-week holiday in China and Japan
I just sorted out all my hotel stays for a big 6-week getaway in China and Japan using an online platform. I've been using this site to book my hotels for a while now because they've always come through for me in the past. One thing that really wowed me this time around was how quickly they refunded me when I had to cancel or switch a booking. They sent the cash right back to my credit card without any fuss, unlike other third-party sites that can take forever to give you your money back. It's important to me to be able to get my money back when I need to, because my travel plans tend to change a lot. Hotels.com really made it easy for me to do that. On top of that, I like how straightforward their prices are. They don't hit you with any surprise fees, taxes, or other charges after you've picked a hotel, unlike some other booking sites. I'm happy with the service I got and I'd recommend it to anyone else looking to book a spot to stay.
Hotel stay review
I stayed at a hotel recently that was rated 3 stars but felt like it gave 5-star service. The staff welcomed me warmly when I arrived and the whole place was so clean and well-maintained. My room was nicely set up and the staff were all really nice and professional. They paid attention to all the little things and their natural friendliness made me feel really important. If I had one suggestion, it would be to have a kettle in the room for hot drinks, especially for guests with mobility issues. Overall, I really recommend this hotel to anyone looking for a clean and easy place to stay.
Hotel booking in Cape Town
I recently booked a hotel through this platform for my trip to Cape Town and I gotta say, the experience was just amazing, eh! Everything from booking to confirmation went super smooth, no issues at all. And the pricing was so good, got a great deal for my stay, eh!
Floods in Dubai and stuck in Dubai
Oh man, my family got stranded in Dubai because of those dumb floods, so we ended up missing our trip to Mauritius. We had booked a hotel online, and it was just a complete nightmare. The hotel actually tried to charge us even though we couldn't make it due to the floods. Dealing with their customer service was a total nightmare too.
Room booking
I booked a room on this platform and got a confirmation that my reservation was all good. But then at 8pm on the day I was supposed to stay, the hotel called and said they didn't have any rooms left. It was so frustrating and disappointing that they didn't communicate properly.
Online hotel booking
I recently booked a hotel online and was not happy with the way the prices were shown. I thought I was getting a room for $92 per night, but turns out that was only for the first night. The following nights were more expensive, and that wasn't made clear when I booked. When I tried to get more information from customer service, the person I talked to was not helpful and argued with me. They couldn't explain why the prices were different and I felt frustrated and like they weren't being upfront about how much it would actually cost. Overall, my experience with this online hotel booking service was disappointing, and I would advise others to be careful and watch out for any pricing issues.
Hospitalization in Greek hotel
I've been a loyal customer of this company for a while now, and I wanted to share a recent frustrating experience I had with my booking. While I was on vacation at a hotel on a Greek Island, I suddenly got really sick and had to go to the hospital. Because of this, I had to leave the hotel a night earlier than planned. When I asked for a refund for that unused night, Hotels.com said no and asked for a bunch of documents and proof. This whole situation made me feel like they were being unfair, dishonest, and not treating me right. I'm not sure if I want to keep using their services after this.
Overpriced third party booking
Don't trust the so-called "savings" they promise. I actually ended up forking out nearly $300 more than if I had just booked directly with the hotel. Customer service was a joke, couldn't get any assistance from their call center or app. Just save yourself the trouble and book straight through the hotel.
My booking got moved without my permission!
OMG, so I booked this hotel, eh? And then they just went ahead and changed my booking to different dates without even asking me! And when I tried to complain, they acted like it was no big deal. Like, no way, eh!
Overpriced hotel, bad experience
This is ridiculous! That website needs to step up their game - the hotel I booked looked nothing like the pictures, and it was a total disaster. From a room covered in mold to a dodgy pool area, it was a nightmare. The restaurant was unhygienic, and the stench was unbearable. Trash was everywhere, and shady stuff was happening all around. We asked for a refund, but they said no. I am never using that website again and will be sharing this terrible experience.
Accommodation booking
Just a heads up, be careful when booking with this agent. They randomly canceled my booking and it was really frustrating. I definitely wouldn't recommend using them.
Last-minute hotel booking
Hey, steer clear of booking with this company if you can. So, last minute I booked a hotel only to find out there was a strike messing up my travel. I contacted customer service for help switching my booking but they were no help at all and wouldn't budge. I ended up out £220 for a room I didn't even get to stay in. Really terrible customer service.
Recent hotel booking experience
I've been using this platform for booking hotels for years without any issues. But man, my last experience really let me down. The hotel stay was terrible and when I tried to reach out to customer service to vent, no one got back to me. It felt like they just weren't getting that I had an issue with both them and the hotel. It seems like they don't even have a proper procedure to handle complaints, which is just not cool.
Hotel booking experience
My recent experience booking a hotel through this platform was a letdown, eh. I had reserved a hotel, but it got canceled last minute, leaving me in a tough spot. They tried to blame the hotel, but I think the platform should take responsibility for their suppliers and make sure my experience goes more smoothly, you know?
