All reviews of Jana
Review about: TicketSmarter
Gary Allan concert experience
Eh, overall, he did put on a good show, eh.
Review about: Urban Outfitters
Dress cancelled, lipbalms shipped
I had a bit of a rough time with this company recently. I ordered a dress and some lipbalms, but then out of nowhere, they cancelled the dress without telling me. On top of that, they shipped the lipbalms right away without mentioning the dress problem. When I tried to cancel the lipbalm order because I didn't want it anymore (especially after using a discount coupon), I was told it was too late since it had already been shipped. But it didn't stop there - they also changed the final amount, took away my coupon discount, and added shipping charges, even though the lipbalms were basically free with the coupon. The lack of communication and understanding from the company was really frustrating and disappointing. It just didn't seem fair to punish the customer for an issue that wasn't their fault, like running out of stock suddenly, especially when the website still showed the item as available. The customer support I dealt with was unhelpful and didn't offer any solutions to fix the problem. All in all, I was left feeling unsatisfied and unappreciated as a customer.