Compensair - Reviews and experiences

Was sceptical, convinced

Was unsure, doubts faded fast.

Halfway through a messy move and my lower back was already whining, I grabbed a new mattress — didn’t expect much but needed it. Delivery crew arrived on time, careful with the stairs and actually polite, and customer service rang to confirm timing and sorted a tiny address mix-up without drama. Ordering online was a bit fiddly so I called once, but they smoothed it out; felt sceptical at first, ended up relieved and amused.

Found it on Reddit, sceptical at first; about a month later cash arrived.

Worth it — they got me paid. Used after a delayed flight, skeptical at first.

Spotted via a friend. Refund arrived, twice, relieved.

Saw the compensation land in my account and relaxed — after bad experiences elsewhere, really happy

reliable and patient — I'd use them again. They answered my questions, seemed really legit and kind, delivery was fine, price reasonable, no fuss.

I doubted it at first, doubts faded — still small issues.

Tried it last month—was cautious, felt solid in use, quick answers, actually satisfied.

I was half-skeptical at first, but when the money hit my account in under a month I laughed. Team answered emails quick, process was easy. Tell a friend to give it a shot.

I remember the moment I relaxed — they fixed things and explained it, well, explained enough. Team was honest and professional, only a bit slow though; still decent value. I'd recommend, with that caveat.

I was unsure before booking. Turns out it was straightforward. I used it last month for a flight. They sorted all contact with the airline. First impression was quiet relief. Not flashy, but reliable. I’ll probably use them again.

Was sceptical before I filed. Had bad runs with other firms, so low expectations. Team was steady and kept me updated. Compensation showed up within weeks. Not dramatic, but I’m relieved.

Definitely worth it, even if it's not flawless. Filed a claim after my May flight got cancelled and, after some back-and-forth and a couple weeks' wait, they sorted the refund. Handy for my work trips.

I filed a claim with Compensair and was informed more than three months ago that the airline had reimbursed my money. Compensair deducted their fee and promised to transfer the rest to my account.
Despite providing my banking details twice, I have not received a single payment. Their application status falsely shows that the funds were already transferred, which is not true.
After repeated follow-ups, I still haven’t received a single payment or any clear explanation. This experience feels misleading and unprofessional.
Potential customers should be very cautious, they do not pay out as promised.

other firms had shrugged us off. Compensair took the case, kept me updated, and eventually we got the full compensation minus their fee. It wasn't instant — it took a few weeks and the commission was higher than I hoped — but they followed through and it actually worked.

Standing at the gate with half-eaten sandwich, I reached out to Comprensair after an A3 delay last June. At first I was tentative — their claim process felt a bit clunky — they came back in nine days and sorted roughly €170 each for us. That quick turnaround on the payout was the best part; made the whole mess a lot less annoying.

So there I was, mid-morning coffee, scrolling emails when a subject line made me pause. I'd assumed the claim was dead — after an airline reject a year earlier, I'd nearly written it off — but this firm had kept at it. They didn't ask me for cash up front, handled the paperwork, and only popped into my life when there was news. Customer service answered a couple of my dumb questions, sometimes slowish but polite and helpful, which matters. A week after the "we won" email I had the money in my account; I used it to cover a few grocery runs and a month's transit pass, nothing glamorous but useful. Their commission seemed reasonable compared to others, given they did all the legwork. I'm relieved more than excited. Would I recommend them? Yeah — if you don't want to fight airlines yourself and prefer someone to chase it down.

It feels like the claim lives in limbo. Kept sending signatures and documents. Kept hearing it was forwarded. No real updates. Delivery of the refund never happened, two years and counting. Customer service responds, but slowly and with little follow-through. If you care about getting money back, I’d look elsewhere — wish they’d just close it.