
Compensair reviews
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Spotlight: What are our customers saying?
Compensair is a scam
"I filed a claim with Compensair and was informed more than three months ago that the airline had reimbursed my money. Compensair deducted their fee..."
Flight delay help
"My flight got delayed for like 5 hours, eh, and the airline didn't help at all, eh. So, I reached out to this company for help and they were s..."
Reviews (43)
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Quietly impressed, a bit cautious
9 reviews
Was unsure, doubts faded fast.
Detailed Ratings
Quietly impressed, a bit cautious
Was unsure, doubts faded fast.
Nearly skeptical, pleasantly surprised
1 reviews
Halfway through a messy move and my lower back was already whining, I grabbed a new mattress — didn’t expect much but needed it. Delivery crew arrived on time, careful with the stairs and actually polite, and customer service rang to confirm timing and sorted a tiny address mix-up without drama. Ordering online was a bit fiddly so I called once, but they smoothed it out; felt sceptical at first, ended up relieved and amused.
Detailed Ratings
Nearly skeptical, pleasantly surprised
Halfway through a messy move and my lower back was already whining, I grabbed a new mattress — didn’t expect much but needed it. Delivery crew arrived on time, careful with the stairs and actually polite, and customer service rang to confirm timing and sorted a tiny address mix-up without drama. Ordering online was a bit fiddly so I called once, but they smoothed it out; felt sceptical at first, ended up relieved and amused.
Quiet relief
7 reviews
Found it on Reddit, sceptical at first; about a month later cash arrived.
Detailed Ratings
Quiet relief
Found it on Reddit, sceptical at first; about a month later cash arrived.
Finally got paid
8 reviews
Worth it — they got me paid. Used after a delayed flight, skeptical at first.
Detailed Ratings
Finally got paid
Worth it — they got me paid. Used after a delayed flight, skeptical at first.
Double refund relief
23 reviews
Spotted via a friend. Refund arrived, twice, relieved.
Detailed Ratings
Double refund relief
Spotted via a friend. Refund arrived, twice, relieved.
Saw it hit
20 reviews
Saw the compensation land in my account and relaxed — after bad experiences elsewhere, really happy
Detailed Ratings
Saw it hit
Saw the compensation land in my account and relaxed — after bad experiences elsewhere, really happy
Reliable and patient
14 reviews
reliable and patient — I'd use them again. They answered my questions, seemed really legit and kind, delivery was fine, price reasonable, no fuss.
Detailed Ratings
Reliable and patient
reliable and patient — I'd use them again. They answered my questions, seemed really legit and kind, delivery was fine, price reasonable, no fuss.
Decent result
9 reviews
I doubted it at first, doubts faded — still small issues.
Detailed Ratings
Decent result
I doubted it at first, doubts faded — still small issues.
Quietly professional service
1 reviews
Tried it last month—was cautious, felt solid in use, quick answers, actually satisfied.
Detailed Ratings
Quietly professional service
Tried it last month—was cautious, felt solid in use, quick answers, actually satisfied.
Skeptic turned fan
20 reviews
I was half-skeptical at first, but when the money hit my account in under a month I laughed. Team answered emails quick, process was easy. Tell a friend to give it a shot.
Detailed Ratings
Skeptic turned fan
I was half-skeptical at first, but when the money hit my account in under a month I laughed. Team answered emails quick, process was easy. Tell a friend to give it a shot.
Finally worth it
1 reviews
I remember the moment I relaxed — they fixed things and explained it, well, explained enough. Team was honest and professional, only a bit slow though; still decent value. I'd recommend, with that caveat.
Detailed Ratings
Finally worth it
I remember the moment I relaxed — they fixed things and explained it, well, explained enough. Team was honest and professional, only a bit slow though; still decent value. I'd recommend, with that caveat.
Low-key dependable
6 reviews
I was unsure before booking. Turns out it was straightforward. I used it last month for a flight. They sorted all contact with the airline. First impression was quiet relief. Not flashy, but reliable. I’ll probably use them again.
Detailed Ratings
Low-key dependable
I was unsure before booking. Turns out it was straightforward. I used it last month for a flight. They sorted all contact with the airline. First impression was quiet relief. Not flashy, but reliable. I’ll probably use them again.
Quiet relief
5 reviews
Was sceptical before I filed. Had bad runs with other firms, so low expectations. Team was steady and kept me updated. Compensation showed up within weeks. Not dramatic, but I’m relieved.
Detailed Ratings
Quiet relief
Was sceptical before I filed. Had bad runs with other firms, so low expectations. Team was steady and kept me updated. Compensation showed up within weeks. Not dramatic, but I’m relieved.
Quick refund help
9 reviews
Definitely worth it, even if it's not flawless. Filed a claim after my May flight got cancelled and, after some back-and-forth and a couple weeks' wait, they sorted the refund. Handy for my work trips.
Detailed Ratings
Quick refund help
Definitely worth it, even if it's not flawless. Filed a claim after my May flight got cancelled and, after some back-and-forth and a couple weeks' wait, they sorted the refund. Handy for my work trips.
Compensair is a scam
1 reviews
 I filed a claim with Compensair and was informed more than three months ago that the airline had reimbursed my money. Compensair deducted their fee and promised to transfer the rest to my account.
 
Despite providing my banking details twice, I have not received a single payment. Their application status falsely shows that the funds were already transferred, which is not true.
 
After repeated follow-ups, I still haven’t received a single payment or any clear explanation. This experience feels misleading and unprofessional.
 
Potential customers should be very cautious, they do not pay out as promised. 
Detailed Ratings
Compensair is a scam
 I filed a claim with Compensair and was informed more than three months ago that the airline had reimbursed my money. Compensair deducted their fee and promised to transfer the rest to my account.
 
Despite providing my banking details twice, I have not received a single payment. Their application status falsely shows that the funds were already transferred, which is not true.
 
After repeated follow-ups, I still haven’t received a single payment or any clear explanation. This experience feels misleading and unprofessional.
 
Potential customers should be very cautious, they do not pay out as promised. 
Stuck-and-skeptical
11 reviews
other firms had shrugged us off. Compensair took the case, kept me updated, and eventually we got the full compensation minus their fee. It wasn't instant — it took a few weeks and the commission was higher than I hoped — but they followed through and it actually worked.
Detailed Ratings
Stuck-and-skeptical
other firms had shrugged us off. Compensair took the case, kept me updated, and eventually we got the full compensation minus their fee. It wasn't instant — it took a few weeks and the commission was higher than I hoped — but they followed through and it actually worked.
Surprisingly helpful
7 reviews
Standing at the gate with half-eaten sandwich, I reached out to Comprensair after an A3 delay last June. At first I was tentative — their claim process felt a bit clunky — they came back in nine days and sorted roughly €170 each for us. That quick turnaround on the payout was the best part; made the whole mess a lot less annoying.
Detailed Ratings
Surprisingly helpful
Standing at the gate with half-eaten sandwich, I reached out to Comprensair after an A3 delay last June. At first I was tentative — their claim process felt a bit clunky — they came back in nine days and sorted roughly €170 each for us. That quick turnaround on the payout was the best part; made the whole mess a lot less annoying.
Mid-coffee surprise
8 reviews
So there I was, mid-morning coffee, scrolling emails when a subject line made me pause. I'd assumed the claim was dead — after an airline reject a year earlier, I'd nearly written it off — but this firm had kept at it. They didn't ask me for cash up front, handled the paperwork, and only popped into my life when there was news. Customer service answered a couple of my dumb questions, sometimes slowish but polite and helpful, which matters. A week after the "we won" email I had the money in my account; I used it to cover a few grocery runs and a month's transit pass, nothing glamorous but useful. Their commission seemed reasonable compared to others, given they did all the legwork. I'm relieved more than excited. Would I recommend them? Yeah — if you don't want to fight airlines yourself and prefer someone to chase it down.
Detailed Ratings
Mid-coffee surprise
So there I was, mid-morning coffee, scrolling emails when a subject line made me pause. I'd assumed the claim was dead — after an airline reject a year earlier, I'd nearly written it off — but this firm had kept at it. They didn't ask me for cash up front, handled the paperwork, and only popped into my life when there was news. Customer service answered a couple of my dumb questions, sometimes slowish but polite and helpful, which matters. A week after the "we won" email I had the money in my account; I used it to cover a few grocery runs and a month's transit pass, nothing glamorous but useful. Their commission seemed reasonable compared to others, given they did all the legwork. I'm relieved more than excited. Would I recommend them? Yeah — if you don't want to fight airlines yourself and prefer someone to chase it down.
Claim stuck in limbo
1 reviews
It feels like the claim lives in limbo. Kept sending signatures and documents. Kept hearing it was forwarded. No real updates. Delivery of the refund never happened, two years and counting. Customer service responds, but slowly and with little follow-through. If you care about getting money back, I’d look elsewhere — wish they’d just close it.
Detailed Ratings
Claim stuck in limbo
It feels like the claim lives in limbo. Kept sending signatures and documents. Kept hearing it was forwarded. No real updates. Delivery of the refund never happened, two years and counting. Customer service responds, but slowly and with little follow-through. If you care about getting money back, I’d look elsewhere — wish they’d just close it.
Quick payout, happy customer
28 reviews
I filed a complaint with all the documents (boarding pass, cancellation notice, the usual) and forgot about it for a bit. What really stood out was how fast the actual payout happened once they asked for my bank info and passport pic; within a few weeks the money showed up in my account. That felt almost unreal after the hassle of missing my doctor’s appointment in Italy and waiting around for another flight. The whole thing wasn’t perfect — took a little time for them to get back to me at first — but the follow-through was solid. I’m genuinely glad I clicked that ad, otherwise I probably would have shrugged and moved on like most people. My tip: don’t ignore those ads if you’ve been delayed or cancelled, just double-check what documents they need and send them right away. Happy to say it worked out and the compensation helped cover some extra costs. Kind of relieved and thankful this team made it easy in the end.
Detailed Ratings
Quick payout, happy customer
I filed a complaint with all the documents (boarding pass, cancellation notice, the usual) and forgot about it for a bit. What really stood out was how fast the actual payout happened once they asked for my bank info and passport pic; within a few weeks the money showed up in my account. That felt almost unreal after the hassle of missing my doctor’s appointment in Italy and waiting around for another flight. The whole thing wasn’t perfect — took a little time for them to get back to me at first — but the follow-through was solid. I’m genuinely glad I clicked that ad, otherwise I probably would have shrugged and moved on like most people. My tip: don’t ignore those ads if you’ve been delayed or cancelled, just double-check what documents they need and send them right away. Happy to say it worked out and the compensation helped cover some extra costs. Kind of relieved and thankful this team made it easy in the end.
About Compensair
Compensair is a company that specializes in helping air passengers get compensation for delayed, canceled, or overbooked flights as outlined by various consumer protection laws such as the EU Regulation EC 261/2004. Founded in 2016, the company operates on a global scale, offering services to assess and manage claims against airlines to secure compensation for affected passengers. Compensair's business model is based on a no-win, no-fee principle, meaning they only charge a fee if the compensation claim is successful.
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Last update: November 1, 2025





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