Compensair reviews

Definitely worth it, even if it's not flawless. Filed a claim after my May flight got cancelled and, after some back-and-forth and a couple weeks' wait, they sorted the refund. Handy for my work trips.

I filed a claim with Compensair and was informed more than three months ago that the airline had reimbursed my money. Compensair deducted their fee and promised to transfer the rest to my account.
Despite providing my banking details twice, I have not received a single payment. Their application status falsely shows that the funds were already transferred, which is not true.
After repeated follow-ups, I still haven’t received a single payment or any clear explanation. This experience feels misleading and unprofessional.
Potential customers should be very cautious, they do not pay out as promised.

other firms had shrugged us off. Compensair took the case, kept me updated, and eventually we got the full compensation minus their fee. It wasn't instant — it took a few weeks and the commission was higher than I hoped — but they followed through and it actually worked.

Standing at the gate with half-eaten sandwich, I reached out to Comprensair after an A3 delay last June. At first I was tentative — their claim process felt a bit clunky — they came back in nine days and sorted roughly €170 each for us. That quick turnaround on the payout was the best part; made the whole mess a lot less annoying.

So there I was, mid-morning coffee, scrolling emails when a subject line made me pause. I'd assumed the claim was dead — after an airline reject a year earlier, I'd nearly written it off — but this firm had kept at it. They didn't ask me for cash up front, handled the paperwork, and only popped into my life when there was news. Customer service answered a couple of my dumb questions, sometimes slowish but polite and helpful, which matters. A week after the "we won" email I had the money in my account; I used it to cover a few grocery runs and a month's transit pass, nothing glamorous but useful. Their commission seemed reasonable compared to others, given they did all the legwork. I'm relieved more than excited. Would I recommend them? Yeah — if you don't want to fight airlines yourself and prefer someone to chase it down.

It feels like the claim lives in limbo. Kept sending signatures and documents. Kept hearing it was forwarded. No real updates. Delivery of the refund never happened, two years and counting. Customer service responds, but slowly and with little follow-through. If you care about getting money back, I’d look elsewhere — wish they’d just close it.

I filed a complaint with all the documents (boarding pass, cancellation notice, the usual) and forgot about it for a bit. What really stood out was how fast the actual payout happened once they asked for my bank info and passport pic; within a few weeks the money showed up in my account. That felt almost unreal after the hassle of missing my doctor’s appointment in Italy and waiting around for another flight. The whole thing wasn’t perfect — took a little time for them to get back to me at first — but the follow-through was solid. I’m genuinely glad I clicked that ad, otherwise I probably would have shrugged and moved on like most people. My tip: don’t ignore those ads if you’ve been delayed or cancelled, just double-check what documents they need and send them right away. Happy to say it worked out and the compensation helped cover some extra costs. Kind of relieved and thankful this team made it easy in the end.

I had a bad experience with an airline not too long ago, but the company helped me out and I got the compensation I deserved without any hassle. The whole process went really well, the staff were super helpful and professional the whole time. I'm really thankful for their help and for sorting out the problem.

I recently used a company to help me get compensated for a flight delay. My experience was really disappointing. Even though I gave them everything they needed, they kept making excuses and dragging out the process. It's frustrating to see them get the compensation from the airline and not give it to me.

I just used the service to get compensation for a delayed flight. It took a while, but the customer service folks were really helpful and kept me in the loop the whole time. They ended up helping me get my money back, so that's great. Only thing is, I thought the fee was kind of high at 30%.

I had no idea I could actually ask for compensation when my flight got messed up in another country. I wouldn't have even tried to do it on my own if I did know. But Compensair really came through for me, they helped me out and walked me through everything, so it was super easy to get the money I was owed. I was so pleased with how it all turned out and really thankful for their help.

I recently had a really good experience with a company that helps with flight compensation claims. At first, I tried to get compensation from the airline and my flight insurance company, but they both said no. I figured I had nothing to lose, so I gave this company a shot. I gave them the same info I gave the airline and insurance company. After about 4 months, they managed to get me compensation. I was happy with the result, but I should mention that this company takes 30% of the compensation, which seems a bit high to me. I wish they were more upfront about that. Overall, I'm happy with how things turned out and think it was worth using this company to get my claim sorted out.

Our flight got held up, so I reached out to this company for compensation. Amazingly, we got the compensation today and things moved pretty fast. We couldn't even talk to the airline ourselves because their customer service only responds to messages. Thanks for getting it sorted out!

I gotta say, I was totally impressed with how easy it was to get a refund for my delayed flight using this service. I didn't really expect much, but I actually received 175 euros in compensation within six months. It was a nice surprise, especially since my connecting flight got messed up because of the delay. I'd definitely suggest checking out this service to anyone who's not sure how to deal with getting compensation themselves.

I just contacted this company to help me out with getting reimbursed for a flight that got cancelled back in April 2023. It was my first time trying a service like this, and even though it did take them almost a whole year to get me my money from the airline, I gotta say I'm really happy with how they handled everything. I would totally suggest this service to anyone else.

Even though there was a little hiccup with getting things sorted out, I was really happy with how quickly my case was resolved and how fast I got my payment. The customer service was top-notch, and I liked how everything was taken care of without any issues.

Compensair really helped me out by getting my money back from the airline I flew with. Dealing with the airline was a total nightmare and it was so hard to get in touch with them, but Compensair handled everything smoothly with just a few flight documents from me. The only bummer was that the customer service on WhatsApp didn't give me all the details I needed. But all in all, I'm super grateful for the help Compensair provided.

I just want to say how happy I am with the service I got after my flight from Mauritius got cancelled. The company was super quick, honest, and I got my payment really fast. Even though they do take a 30% fee, I think it's worth it for the great service they give. I would definitely suggest their services to anyone who needs flight compensation.

They were able to get me a refund for my flight that got delayed for a really long time, even though I didn't think it was possible!

I really gotta give a big thanks to Compensair for the great service they gave me. I tried to get my money back from the airline but they said no way. Luckily, Compensair stepped in and got me the compensation I should have gotten. They really knew their stuff and worked hard on my case. The whole process went really well with no stress. I totally suggest using them if you need help with getting money back from a flight issue.