AirHelp - Reviews and experiences

I'm a former travel consultant — in my day-to-day work I'm used to chasing refunds, so I was skeptical. I filed a claim for a client and myself; the money hit my account in about a month. Dry process, clear updates, fee reasonable. Not excited, but satisfied.

Halfway through a hectic morning the rep actually sorted a stubborn form — slow overall and kind of pricey, but surprisingly handy for daily bookkeeping

it worked out in the end. I filed a claim about three months ago after a delayed flight. First impression of the site was simple and clear, though the preview showed a big cut for fees and that made me pause. The whole thing crawled along, timelines kept slipping, but the compensation did land finally. I'm relieved and grateful it sorted itself, but the fees felt too high and the wait was annoying. Overall useful, just expect patience and costs. Would I use them again? Maybe, cautiously.

they actually handled it — and I could relax. I filled their online form, got a clear email explaining the process (not one of those vague templates), and then forgot about it. Flight was late by three hours; they chased the claim, sorted paperwork, and money hit my account in under a week. I’ve had worse runarounds with smaller firms, so this felt like a pleasant surprise. No superhero capes, but close. Would use again, honestly, if needed.

timely updates, clear answers, no endless hold music like I got with another outfit once. The money hit my account sooner than I thought — surprise and relief. A couple tiny hiccups but overall they delivered on what they promised. I’d use them again, honestly.

I had a flight delay on a short trip and decided to contact a company that helps with these situations. A friend suggested them to me, and I wasn't sure at first. But I was happy with the result - I got double the original ticket price as compensation for the delay. The team at the company kept in touch with me the whole time, giving me updates and advice. It only took 3 months for everything to be sorted out. I'm really thankful for their help and I definitely recommend them to anyone who needs compensation for a flight delay.

I recently used AirHelp after my flight got cancelled by the airline. They got in touch with me right away and handled all the paperwork and talking with the airline. I just had to give them some more details. After a few months, I got my money back for the cancelled flight. Even though AirHelp does take a chunk of the refund as payment, I didn't even know I could get compensated, so I appreciated their help.

My flight got cancelled by the airline, eh. They didn't want to pay me what they were supposed to, so I reached out to AirHelp for some assistance. It took them 14 months to sort everything out with legal stuff, but in the end, I got 125 euros after they took their fees. They made sure to keep me updated every step of the way, so I gotta say, it was a pretty reliable and efficient service. I'd recommend AirHelp to anyone else dealing with the same kind of situation, for sure.

The whole process was surprisingly quick, even faster than what they told me. It was really easy to go through the application process, thanks to how professional and easy it was to use. I will definitely use this service again in the future if I have any flight problems to take care of.

What a great company! I had two claims and they were both successful - one took 5 months and the other 1 year. Ended up getting back over $400 and 500 euros. I was also really impressed by their website. I would highly recommend them to anyone.

AirHelp was really helpful when I needed to claim compensation from my airline. Although, I did realize that some people who contacted the airline directly got more money and faster results than I did with AirHelp. Even so, I was happy with how everything turned out and the compensation I got from AirHelp. Their process was super easy and stress-free, so it's a good choice for anyone dealing with flight issues.

AirHelp was so easy to use, eh! They gave me clear instructions on what to do and I just had to follow along. It took a little while, about 6 months, but I got some money in my bank account to make up for the big delay I had on my flight. At first, I was kinda worried it wouldn't work out, but I just kept my fingers crossed and stayed positive. It was worth the wait, for sure, eh!

AirHelp was amazing compared to another service I tried before. The other guys took forever to fix my claim, like 20 months long! But AirHelp got it done in just 3 months. I was super impressed with how quick and effective they were. I totally recommend AirHelp to anyone who needs help with flight compensation claims.

I'm really happy with the help I got from AirHelp in sorting out my flight problem. It took a bit longer than I would have liked, but in the end I was satisfied with how things turned out. I think it would be great if AirHelp could think about reducing their fees or making special deals for students like me. I'm studying abroad and I think this would be really helpful for other students dealing with flight issues. It could also help AirHelp reach more people in need.

AirHelp got in touch with me and offered to help me with a claim for a travel problem that happened a while back. They took care of all the paperwork for me and I ended up getting some money back. I had no idea I could even get a refund, so I was really happy with their quick and easy service. Thanks, AirHelp!

AirHelp was honestly a godsend when it came to getting compensated for my messed up flight. I was ready to throw in the towel and give up on dealing with it, but AirHelp got in touch with me and I thought, why not give it a shot. I filled out their online form and in just a few weeks, I got the refund I deserved. Their fees might not be the lowest, but I really think I wouldn't have seen any money back without their support. I'm really impressed with how fast they were and I wouldn't think twice about telling others to give them a try if they need help getting compensated.

I had a flight that was delayed and I thought I should try to get compensation with AirHelp. It did take a bit of time to get the money, but they were really good at keeping me informed through the whole process. In the end, I got 300 euros back out of the 600 I was supposed to get, but I still think it's a good deal since I didn't have to deal with all the legal stuff on my own - they handled everything when the airline didn't want to pay up. In general, I'm really happy with the help I got from AirHelp.

The process of making a claim was really easy and smooth. I just had to upload a couple of simple documents, and AirHelp handled everything else. I liked that they kept me updated regularly, even though it did take a bit of time. In the end, I got a payout that was more than I was anticipating, so that was a nice surprise.

At first, I wasn't sure about that email I got from this company. I thought maybe it was a scam or something. But, I took a chance and shared my info. And you know what? AirHelp actually got me some money for a flight problem that I couldn't fix myself. Their team was really good at keeping me in the loop and making sure I got paid quickly. I gotta say, I'm pretty impressed with how they handled everything. I've already told my friends and family about them.

This company was a total lifesaver! Our flight from Poznan to Amsterdam got canceled, which made us miss a whole day in Barcelona and arrive late for a soccer match. We were pretty frustrated and disappointed, but thankfully we stumbled upon this company online. AirHelp helped us get a really good compensation for everything we missed out on during our trip. Even though they warned us it could take months to process our claim, they actually got us the compensation in just a few days. After we gave them our bank info, they transferred the money right into our account within hours. We are so thankful for their quick and efficient service. We definitely recommend AirHelp to anyone who has dealt with a cancelled or delayed flight. Honestly, we are super impressed with this company, we'd give them 7 stars if we could. Thanks again for all your invaluable help!