
AirHelp - Reviews and experiences
Oct 2023-Mar 2026
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Reviews (34)
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Got money from AirHelp
Got money from AirHelp
ServiceThanks for all your help in getting my money back! I had to wait so long to finally get paid, and I honestly didn't think it was going to happen because Turkish Airlines really made a mess of things. They kept cancelling flights and didn't want to do anything to fix it. But then AirHelp swooped in and saved the day!
Flight delay refund application
Flight delay refund application
ServiceI just used AirHelp to apply for a refund for a delayed flight. I totally forgot about the delay until AirHelp emailed me about it. They handled everything from beginning to end and confirmed that I was entitled to a refund. The whole approval process was fast, and after a few months, they let me know that the airline had sent the money. Giving my bank details for the transfer was simple and smooth.
Compensation claim assistance
Compensation claim assistance
ServiceI had a frustrating experience with an airline that wasn't properly compensating me for messing up my travel plans. I tried to sort things out with them, but they weren't being helpful at all. As a last resort, I decided to ask for help from AirHelp. I gave them all the details they needed, and they took care of the claim for me. A few weeks later, I got an email from AirHelp saying that my claim was approved. I was so happy to see the compensation (minus AirHelp's fee) in my bank account not long after that. I really appreciate all the hard work that AirHelp did to make sure I got what I deserved.
Flight delay compensation assistance
Flight delay compensation assistance
PriceWhen AirHelp first got in touch with me a few weeks after my flight got delayed for over 3 hours, I was a bit wary about what they had to offer. I was thinking, "I can probably manage this on my own and keep all the compensation for myself." But then, the thought of trying to figure out the whole process by myself was just too much, especially with everything else I had going on at that time. After some back and forth, I decided to let AirHelp take care of my claim. What really caught my attention was that I didn't have to pay anything upfront. They would only get a cut of the compensation if they were successful, kind of like how lawyers operate. It did take a while, almost six months, but in the end AirHelp was able to secure a few hundred dollars for me. It may not have been a huge sum, but it was unexpected money that helped me cover some expenses. I'm really happy with the service they provided and would definitely use them again in the future. I strongly recommend giving them a shot!
Compensation assistance
Compensation assistance
ServiceAir Help was so great in helping us out and getting us the compensation we deserved without having to do much ourselves. Even though our case took a while to resolve, we eventually got what was owed to us. Air Help went above and beyond by taking charge and reopening our case on their own, dealing directly with the airline to make sure we were compensated.
Flight cancellation compensation
Flight cancellation compensation
CancellationI had to deal with a cancelled flight just one day before I was supposed to go, and I tried to get compensated directly from the airline. They said no because of a reason that wasn't true. I waited a year and a half before deciding to ask AirHelp for help. The whole experience with them was great - from filling out forms to getting updates and advice on what to do next. They sorted out my case quickly, and the airline agreed to pay up only five days after AirHelp got involved. I got my compensation on May 17th, just 22 days after I first asked for help.
Compensation request for disrupted trip
Compensation request for disrupted trip
AccommodationI was so happy to finally find a fix for all the hiccups we had during our trip to Europe. It was nice getting $150 back for all the hassle, but I have to admit, I was kinda bummed that it didn't totally make up for missing out on Rome for 2 days. We had to skip out on our hotel and Vatican tickets, and that added up real quick. It's good to know there's a service out there to help out in times like this, but I was really hoping for a bit more to cover all our expenses.
Flight compensation assistance
Flight compensation assistance
ServiceI wasn't sure about using this service at first because I've never dealt with flight compensation stuff and wasn't sure about the company. But after some digging and putting together proof, I decided to go for it. It took about 5 months, but I was pleased with the result in the end. So, if you're patient and have the right evidence, this service could be worth a shot.
Compensation dispute resolution
Compensation dispute resolution
ServiceAirHelp worked really hard on our case for five months, and finally, the airline agreed to compensate us. They were great at keeping us updated and informed throughout the whole process.
Compensation assistance
Compensation assistance
ServiceI was so impressed with the help I got from this service. It was super easy and quick, and I felt so much better having someone guide me through the process of getting compensation for my delayed flight.
Refund assistance service
Refund assistance service
PriceAirHelp might take a bit of time to sort out refunds, but it's super helpful for folks who don't feel like dealing with airlines themselves. I had a good experience getting a refund for a flight from three years back, something I probably wouldn't have bothered with on my own. Just a heads up though, AirHelp does take a pretty big chunk out of your refund, about 30%, which might not sit right with some people. But all in all, I'm happy with the help I got from AirHelp and would suggest it to others who need help with getting their money back from airlines.
Quick and helpful service
Quick and helpful service
ServiceIt's such a relief to know there's a company that can help out in these kinds of situations. The whole thing was pretty easy, and I really liked getting all the info I needed quickly. The only downside was that it felt like things took longer than I would have wanted. But all in all, it was a good experience.
Got money back for delayed flight
Got money back for delayed flight
ServiceI was so surprised, but I actually got some money back for my delayed flight thanks to Airhelp! It was really easy to do, and I got paid super quickly. I never knew you could do this kind of thing before, but now I'm a believer. I would totally suggest giving it a shot if you're in the same boat.
Quick compensation
Quick compensation
ServiceThe process for getting compensation was really easy and it worked so well. With just a few clicks, I got the money I should have for my flight being delayed. Even though I had to wait for three months and pay 35%, it was totally worth it. The website was easy to use, and the customer service was great and always ready to help during the whole thing. I totally suggest this to anyone who's had a flight delayed or canceled.
About AirHelp
AirHelp is a company that specializes in helping airline passengers secure compensation for delayed, canceled, or overbooked flights. Founded in 2013, the organization operates with the aim of making the claims process straightforward and accessible for travelers impacted by disruptions. Leveraging international air passenger rights laws, such as the EU's EC261 regulation, AirHelp offers services to assess eligibility for compensation and to pursue claims on behalf of the passengers, typically for a fee or a percentage of the recovered compensation. Through technology and a customer-centric approach, AirHelp has assisted millions of travelers in navigating the complexities of air passenger rights.
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Last update: March 24, 2026
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