Casetify reviews

I was dreading this — my phone's glass already cracked once, so I needed the case and screen protector fast. Order sat a few days before they shipped, which stressed me out. I reached out to customer service and they actually got back quickly and arranged shipping; not perfect but better than nothing. Delivery was slower than the other company I used, but in the end everything arrived and I'm relieved. Would use them again, cautiously.

nice designs, felt solid in hand. Then a weird postal notice showed up — said the US Post had seized my package for fraudulent postage. I was skeptical and annoyed, thought it was a scam. After contacting support they sent a replacement. When the new cases arrived they fit well and feel durable. So mixed start, satisfied.

I kinda jumped in and ordered last week, started using the items yesterday. Delivery showed up on time and packaging was fine, no damage. Customer service took a day to reply when I asked about one design I didn't like, so not great but okay. The weird "cheeks" phone case almost made me cancel — not my thing and felt inappropriate. Product works though, not perfect, but usable. I'll keep an eye on long-term use.

good fit, grip and the cutouts line up perfectly. Kind of annoyed at the delay, but honestly I was really happy once it was in my hand. Feels solid. Would recommend, just expect a small wait.

I wouldn’t order from them again. I needed a replacement phone case before a trip and paid about £74 with express delivery, expecting it fast. I’d bought from them twice a while ago without issues, but this time the order stayed “pending for production” past the delivery date and my messages got no reply. Feels sloppy, and seeing other recent similar reports made me lose patience — disappointing, honestly, I won’t risk it again.

Overall I liked the case, but the checkout problems made it a frustrating buy. A friend tipped me to this shop; I saw the phone case online and ordered it right away. The item is fine — good fit, looks like the pics. The problem was applying promo codes. I had a 10% email code, then tried the Halloween SPOOKY25 for 15%, and neither worked. I even made an account, cleared cookies, tried another browser — just wasted time. Bit disappointed, but the product itself was okay.

the buttons line up, the camera cutout is perfect, the thing feels premium in your hand. But here’s the kicker — the frame didn’t last. After a year and a bit the plastic started to crack at the corner. I’ve had cheaper plastic cases go five years without drama, and my pricier aluminium one is still fine after seven. So yeah, nice design and fit, but the durability is disappointing. I even tipped off a coworker about these cases because they looked great, and then felt awkward when hers cracked early too. The warranty is something else — I bought once online, another time in a store, and the coverage seemed to change depending where it was sold. Makes you wonder if planned obsolescence is a business strategy. Would I buy another? Maybe, because they look and feel great, but I’ll be braced for a short run.

I just got this really cool bounce case for my phone, it's so colorful and all my coworkers loved it. But the screen protector I got with it was no good, it didn't work properly. So I contacted customer service and they were super fast at getting back to me. They said they would send me a new one right away, which made me happy. In the end, I had a good experience with both the products and the customer service.

So, I've ordered a bunch of cases from here and they're all pretty cool, but geez, the time it takes to get my case is like forever! Even if you pay extra for fast shipping, it's not worth it because it takes so long for them to make it. Seriously, make sure to add on at least an extra week to your order, eh.

This phone case is amazing, eh! It's so stylish, I couldn't believe it. I had such a hard time picking one because they all looked awesome. And the best thing is, it's not bulky like other cases. I dropped my phone down a flight of stairs by mistake and it didn't get a scratch on it. I'm definitely going to buy more of these!

The checkout experience on this website was super frustrating and confusing, eh? I think they ended up charging my card twice for my order, and the case I wanted disappeared from my cart out of nowhere. It made me start the whole ordering process from scratch. Although the case itself is good quality, the whole situation was not great. I've used this site before and never had problems like this, so I was pretty let down, eh?

Overall, I thought the phone case was pretty good. It did a good job of protecting my phone from my clumsy self. But after using it for about a year and a half, I was bummed to see that the bottom started to come apart and the case wall was pulling away from the back. I was hoping it would hold up better, especially for the amount I spent on it. I wish it was more durable in the long run.

I just got a phone case from this company and I have to say, I was pretty impressed with how well it worked. Not only did it keep my phone safe, but it also had a cool design that I really liked. Unfortunately, I dropped my phone by accident and the case got a bit damaged. But when I reached out to customer service, they got back to me right away and said they'd send me a new case at no cost. All in all, I'm satisfied with my purchase and the help I got from customer service.

I hated the warranty that came with this case. It only lasted six months, and that's way too short for how much I paid for it. I've bought tough cases in the past, but they always end up breaking within the warranty period. I think I'll just stick to getting cheaper cases from now on since they last just as long. Why do we even have to pay more for a longer warranty?

The case I bought was top-notch and the design was real nice. But man, the website and the whole ordering thing were a hot mess. I was trying to get it sent to South Korea but the site was asking for my name in Korean, which was a big problem 'cause my name just doesn't translate like that. I had to either have some weird version of my name or cough up an extra 20 bucks for DHL shipping.

The phone case I got from this company was really nice and did a great job at protecting my phone. Unfortunately, I had a bit of a mishap where I dropped my phone from chair height onto a hard floor. This caused the back of the phone to shatter even with the case on and the screen to crack under the screen protector. So I reached out to their customer service team, sending them photos and explaining what happened. They couldn't do anything about the screen protector, but they did give me a full refund for the case that was on my phone when it broke. This refund really helped me out with the cost of fixing my phone, and I'm grateful for their understanding and help. All in all, I'd recommend this company because of their awesome customer service.

I was so happy when I got a nice surprise from Casetify as a silver member! Usually, I just expect a special birthday deal when my birthday month rolls around. But this time, I also got a discount coupon right when I became a silver member. It really made me feel appreciated as a customer.

The phone case looks amazing, eh? I was so surprised by how strong and well it works. At first, I wasn't sure if it would last long, but it totally went above and beyond my expectations. The colors are so bright and they don't fade like those cheap knock-offs. And the best part is, it keeps my phone safe and sound.

My new phone case is amazing! It's really cool and does a great job of keeping my phone safe. I love the design and how easy it is to put on. The colors are so bright and give my phone a stylish look. Also, it came quickly and the customer service was really helpful when I had a question. I'll definitely be getting more phone cases from this place in the future!

The products are top-notch and I don't really care about the price since they last a long time. But the only problem is that they often don't have enough of the items I really like in stock. It's annoying to always miss out on those products because lots of people want them and there aren't many available. I wish there was a better way to make sure everyone has a fair shot at buying what they want.