Casetify

Casetify reviews

44 reviews Verified company
We have verified that the company name, website and contact details match. This helps visitors assess whether the profile is trustworthy. The verification says nothing about the quality of the products or services.
Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
82%
Would buy here again
Ordering
7.6
Service
8.0
Pricing
7.0
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Unexpectedly decent find

9.0

"Started unsure, but it feels solid, comfy in hand — actually pretty happy, eh"

By: Merlin Nienow Read on →
Critical

Needed it sooner

5.0

"Ordered a phone case and forgot to check shipping — it took about a month to arrive, which was a pain since I needed it quick. Kinda annoyed, but t..."

By: Steuber Read on →
Most Voted

Pink and blue phone case

8.0

"The phone case is really cute and it fits my phone just right. The buttons are easy to push and the cutouts are in the right spots. But, the pink h..."

By: Annamae Greenholt Read on →

Reviews (44)

Filter Reviews

Would buy here again:
Period:
Sort:

Unexpectedly decent find

M
Merlin Nienow

1 reviews

9.0
Overall Rating
Would buy here again
Yes

Started unsure, but it feels solid, comfy in hand — actually pretty happy, eh

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Feels great, coupon hiccup

R
Rohan

20 reviews

8.0
Overall Rating
Would buy here again
Yes

Nice weight and grip, really comfy, happy—coupon didn't apply first try.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
10.0

Do you already have an account?

Payment snag mid-move

B
Bradley Reichert

1 reviews

6.6
Overall Rating
Would buy here again
Yes

Halfway through checkout, during a hectic move, my PayPal Credit wouldn't go through. I use it everywhere, so the block felt like a brick wall. My teen had to step in with their card. Product itself seemed fine, but the checkout was clunky.

Detailed Ratings

Order
4.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Little win

V
Volkman

24 reviews

9.6
Overall Rating
Would buy here again
Yes

Used it first day, slapped it on — instant relief, looks great, comfy.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Finally arrived, feels great

R
Rahsaan

7 reviews

7.6
Overall Rating
Would buy here again
Yes

Finally arrived after a long wait; I used it today — snug fit, good grip, feels solid.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Three cards, one worked

E
Emelia

9 reviews

8.0
Overall Rating
Would buy here again
Yes

Sat down last night to order; three different cards were declined before one finally went through. Pretty annoying, but glad it eventually worked out, honestly.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Unexpected hassle, but real relief

L
lon

5 reviews

8.0
Overall Rating
Would buy here again
Yes

Needed this new ergonomic seat because my lower back's been killing me after a move. Checkout was a pain — card and Apple Pay both failed so I switched to GrabPay, took extra time. But the chair itself is surprisingly comfy, supportive, and helped right away. Honestly worth it, despite the hassle.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Late ship but helpful support

F
frederick

10 reviews

7.0
Overall Rating
Would buy here again
Yes

I was dreading this — my phone's glass already cracked once, so I needed the case and screen protector fast. Order sat a few days before they shipped, which stressed me out. I reached out to customer service and they actually got back quickly and arranged shipping; not perfect but better than nothing. Delivery was slower than the other company I used, but in the end everything arrived and I'm relieved. Would use them again, cautiously.

Detailed Ratings

Order
6.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Needed it sooner

S
Steuber

22 reviews

5.0
Overall Rating
Would buy here again
No

Ordered a phone case and forgot to check shipping — it took about a month to arrive, which was a pain since I needed it quick. Kinda annoyed, but the case itself is solid and the colour was spot on, so that was a pleasant surprise compared to past Amazon buys.

Detailed Ratings

Order
4.0
Service
6.0
Price
6.0
Delivery
4.0

Do you already have an account?

Pretty great, with caveats

M
Maritza Baumbach

1 reviews

7.6
Overall Rating
Would buy here again
Yes

I really like Casetify, but it's not flawless. I ordered a phone case and some accessories a few weeks ago and the site made it easy — I skimmed, chose a design quick. First impression: product looks way better with the little accessories, the case pops. I'm happy overall, though the prices feel steep and I wish customer service was a bit faster. Small trade-offs, still using them.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
10.0

Do you already have an account?

Confused then satisfied

C
Christine

9 reviews

7.6
Overall Rating
Would buy here again
Yes

nice designs, felt solid in hand. Then a weird postal notice showed up — said the US Post had seized my package for fraudulent postage. I was skeptical and annoyed, thought it was a scam. After contacting support they sent a replacement. When the new cases arrived they fit well and feel durable. So mixed start, satisfied.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Quick note on delivery and service

L
Lakin

24 reviews

7.0
Overall Rating
Would buy here again
Yes

I kinda jumped in and ordered last week, started using the items yesterday. Delivery showed up on time and packaging was fine, no damage. Customer service took a day to reply when I asked about one design I didn't like, so not great but okay. The weird "cheeks" phone case almost made me cancel — not my thing and felt inappropriate. Product works though, not perfect, but usable. I'll keep an eye on long-term use.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Finally fits, worth the wait

J
josiane

12 reviews

7.6
Overall Rating
Would buy here again
Yes

good fit, grip and the cutouts line up perfectly. Kind of annoyed at the delay, but honestly I was really happy once it was in my hand. Feels solid. Would recommend, just expect a small wait.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
6.0

Do you already have an account?

Case order gone sideways

R
Raegan

7 reviews

5.0
Overall Rating
Would buy here again
No

I wouldn’t order from them again. I needed a replacement phone case before a trip and paid about £74 with express delivery, expecting it fast. I’d bought from them twice a while ago without issues, but this time the order stayed “pending for production” past the delivery date and my messages got no reply. Feels sloppy, and seeing other recent similar reports made me lose patience — disappointing, honestly, I won’t risk it again.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
4.0

Do you already have an account?

Liked the case, hated the checkout

R
randy

7 reviews

6.0
Overall Rating
Would buy here again
No

Overall I liked the case, but the checkout problems made it a frustrating buy. A friend tipped me to this shop; I saw the phone case online and ordered it right away. The item is fine — good fit, looks like the pics. The problem was applying promo codes. I had a 10% email code, then tried the Halloween SPOOKY25 for 15%, and neither worked. I even made an account, cleared cookies, tried another browser — just wasted time. Bit disappointed, but the product itself was okay.

Detailed Ratings

Order
4.0
Service
6.0
Price
6.0
Delivery
8.0

Do you already have an account?

Snug fit, sad lifespan

W
wilbert

9 reviews

7.0
Overall Rating
Would buy here again
Yes

the buttons line up, the camera cutout is perfect, the thing feels premium in your hand. But here’s the kicker — the frame didn’t last. After a year and a bit the plastic started to crack at the corner. I’ve had cheaper plastic cases go five years without drama, and my pricier aluminium one is still fine after seven. So yeah, nice design and fit, but the durability is disappointing. I even tipped off a coworker about these cases because they looked great, and then felt awkward when hers cracked early too. The warranty is something else — I bought once online, another time in a store, and the coverage seemed to change depending where it was sold. Makes you wonder if planned obsolescence is a business strategy. Would I buy another? Maybe, because they look and feel great, but I’ll be braced for a short run.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

Do you already have an account?

Colorful bounce case and faulty screen protector

D
dallas

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I just got this really cool bounce case for my phone, it's so colorful and all my coworkers loved it. But the screen protector I got with it was no good, it didn't work properly. So I contacted customer service and they were super fast at getting back to me. They said they would send me a new one right away, which made me happy. In the end, I had a good experience with both the products and the customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Good case, slow shipping

S
Schowalter

18 reviews

6.0
Overall Rating
Would buy here again
No

So, I've ordered a bunch of cases from here and they're all pretty cool, but geez, the time it takes to get my case is like forever! Even if you pay extra for fast shipping, it's not worth it because it takes so long for them to make it. Seriously, make sure to add on at least an extra week to your order, eh.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

Do you already have an account?

Protective phone case

J
jana

9 reviews

9.5
Overall Rating
Would buy here again
Yes

This phone case is amazing, eh! It's so stylish, I couldn't believe it. I had such a hard time picking one because they all looked awesome. And the best thing is, it's not bulky like other cases. I dropped my phone down a flight of stairs by mistake and it didn't get a scratch on it. I'm definitely going to buy more of these!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Double charged, case disappeared from cart

C
chasity

11 reviews

7.0
Overall Rating
Would buy here again
Yes

The checkout experience on this website was super frustrating and confusing, eh? I think they ended up charging my card twice for my order, and the case I wanted disappeared from my cart out of nowhere. It made me start the whole ordering process from scratch. Although the case itself is good quality, the whole situation was not great. I've used this site before and never had problems like this, so I was pretty let down, eh?

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
8.0

Do you already have an account?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Casetify

Casetify is a company that specializes in the design and production of custom phone cases and tech accessories. Founded in 2011 in Hong Kong by Wesley Ng and Ronald Yeung, its initial concept was to turn Instagram photos into custom phone cases. Over the years, it has expanded its offerings to include a wide range of tech accessories such as AirPods cases, Apple Watch bands, and iPad covers, among others. Casetify is known for its collaborative collections with artists and brands, allowing them to offer unique, trendy, and personalized products that appeal to a global customer base. With a strong emphasis on quality, design, and customization, Casetify has established itself as a leading name in the tech accessory market.

🌟 How did Casetify shine for you?

Contact Information

🌐 www.casetify.com

Page Statistics

Last update: October 28, 2025

Menu