Casetify reviews

I've been shopping at this online store for a few years now and I gotta say, I'm always amazed at how many cute phone case designs they have. And those impact cases? They're top-notch for keeping my phone safe from any accidental drops or bumps. Oh, and let me tell you about this wrist charm I bought from there two years back - still going strong! Sure, a couple beads have faded from all the wear and tear, but that's to be expected.

I just bought a couple of cases from Casetify - I got the model impact case with MagSafe and the ultra bounce case with MagSafe. So far, I've been rocking the ultra bounce case and it's been awesome at keeping my phone safe. But my girlfriend tried out the other model and ran into a screen problem after a few months. When I reached out to Casetify's customer service, they didn't want to cover it under warranty at first. After some back and forth, they eventually agreed to send a replacement, no strings attached, which made me pretty happy.

The phone case is really cute and it fits my phone just right. The buttons are easy to push and the cutouts are in the right spots. But, the pink half is more coral or salmon than the rose pink in the pictures, which was a letdown. Still, I'm pretty pleased with how well-made and designed the case is.

I was really impressed with how the company handled my return claim. They took the time to explain why I wasn't eligible for the extended warranty at first, but still gave it to me because their website wasn't clear. I liked how they paid attention to the small details and made sure I was happy. Their quick responses also made everything go smoothly.