
Casetify - Reviews and experiences
Oct 2023-Dec 2025
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Reviews (48)
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Feels great, coupon hiccup
Feels great, coupon hiccup
CheckoutNice weight and grip, really comfy, happy—coupon didn't apply first try.
Payment snag mid-move
Payment snag mid-move
CheckoutHalfway through checkout, during a hectic move, my PayPal Credit wouldn't go through. I use it everywhere, so the block felt like a brick wall. My teen had to step in with their card. Product itself seemed fine, but the checkout was clunky.
Three cards, one worked
Three cards, one worked
CheckoutSat down last night to order; three different cards were declined before one finally went through. Pretty annoying, but glad it eventually worked out, honestly.
Unexpected hassle, but real relief
Unexpected hassle, but real relief
CheckoutNeeded this new ergonomic seat because my lower back's been killing me after a move. Checkout was a pain — card and Apple Pay both failed so I switched to GrabPay, took extra time. But the chair itself is surprisingly comfy, supportive, and helped right away. Honestly worth it, despite the hassle.
Liked the case, hated the checkout
Liked the case, hated the checkout
CheckoutOverall I liked the case, but the checkout problems made it a frustrating buy. A friend tipped me to this shop; I saw the phone case online and ordered it right away. The item is fine — good fit, looks like the pics. The problem was applying promo codes. I had a 10% email code, then tried the Halloween SPOOKY25 for 15%, and neither worked. I even made an account, cleared cookies, tried another browser — just wasted time. Bit disappointed, but the product itself was okay.
Double charged, case disappeared from cart
Double charged, case disappeared from cart
CheckoutThe checkout experience on this website was super frustrating and confusing, eh? I think they ended up charging my card twice for my order, and the case I wanted disappeared from my cart out of nowhere. It made me start the whole ordering process from scratch. Although the case itself is good quality, the whole situation was not great. I've used this site before and never had problems like this, so I was pretty let down, eh?
Phone case purchase
Phone case purchase
CheckoutI just bought a phone case from this site and I gotta say, I was pretty happy with it. But man, let me tell you, I had some issues when I was tryna pay for it. Every time I tried to check out, I kept getting error messages on the site, no matter what payment method I used. This glitch made the whole buying process drag on for three whole days! But hey, when that phone case finally showed up, I was impressed with the quality.
About Casetify
Casetify is a company that specializes in the design and production of custom phone cases and tech accessories. Founded in 2011 in Hong Kong by Wesley Ng and Ronald Yeung, its initial concept was to turn Instagram photos into custom phone cases. Over the years, it has expanded its offerings to include a wide range of tech accessories such as AirPods cases, Apple Watch bands, and iPad covers, among others. Casetify is known for its collaborative collections with artists and brands, allowing them to offer unique, trendy, and personalized products that appeal to a global customer base. With a strong emphasis on quality, design, and customization, Casetify has established itself as a leading name in the tech accessory market.
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Last update: December 15, 2025
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