Trip.com - Reviews and experiences

I gotta say, I was pleasantly surprised by the room upgrade and the modern design at the place. The staff was super helpful, especially in showing me how to use the washing machine and fixing a problem I had. The location was awesome, being close to the river for a nice jog and a view of Macao. The taxi ride to Gongbei didn't break the bank, only around 12rmp. All in all, I had a fantastic experience and I just wanna send a big thank you to everyone who made it happen.

I've booked so many trips on this website and it's been great! The airlines and hotels always come through with my bookings, which is awesome. The website is easy to navigate and really quick at confirming everything. They also get back to me fast whenever I have questions. On top of that, they provide me with plenty of helpful information and reminders for my trips. And I especially enjoy racking up points for booking through them!

Trip.com has been super helpful with all my flight and hotel bookings. The virtual assistant feature is great because it reminds me about my upcoming flights and stays, keeping me organized. And during the COVID-19 pandemic, Trip.com really came through by getting me a refund for a canceled flight instead of just giving me a voucher, which I really appreciated.

I gotta say, I thought the website was super easy to use for booking. They had a bunch of options in case anything unexpected came up, which was nice. The choices they gave me and how simple it was to pay made the whole experience really good. Although, it would be helpful to have a contact number for any urgent questions or issues that pop up.

Simple to navigate, great prices, and booking was a breeze. I booked a car transfer from the airport that was more affordable than a taxi, and when I arrived, they knew my name. The car was clean and roomy, and the driver even offered water. Such great value and service overall!

Wow, getting tickets was so easy! I just scanned the QR code at the ferry entrance. But watch out for those scammers at Battery Park, just ignore them and look for the signs to get to the Statue of Liberty.

I had a problem with my flight ticket, it wasn't issued and it caused a ton of stress and frustration. After quite a few back and forths with customer service, Julie was finally able to help us out and give us a full refund back into our bank accounts. It was such a relief to not end up losing any money in the end.

Appreciate the awesome customer service, especially Darren, for helping me with my return flight booking. Thanks to him, I'm feeling good about my upcoming trip - a big change from my last nightmare flight. Really thankful for the genuine support and I'm definitely sticking with this company for their reliable customer service team.

Eh, so, I was at this hotel during Ramadan, eh. Gotta say, it was pretty peaceful and quiet, you know? One cool thing was we pretty much had the whole swimming pool to ourselves, not many other guests using it. But, I gotta tell ya, the pool guy only wanted to give us one towel per room. Seemed a bit weird and strict, eh? We needed more towels for our group, but after a bit of back and forth, we finally got them. It was a bit of a pain though, unnecessary, you know?

I booked a flight from Singapore to Tiruchirappalli on this platform not too long ago. The original price I saw was S$150, but as I got closer to confirming everything, the price jumped up to S$210. I was really bummed out by that unexpected increase right at the end. Still, I went ahead and booked the flight anyways. Hopefully, this platform can figure out a way to prevent these surprising price hikes during booking so that customers like me don't get caught off guard in the future.

The credit card promo for discounts was kinda hard to use with all the conditions. It'd be better if they made it easier for us. I noticed that Booking.com and Agoda are much simpler to use for booking online. Also, the prices on Trip.com were all over the place, some cheaper than others, which can be confusing for us customers.

I was able to snag a great deal on my senior rail card and train ticket, plus some extra discounts. This app is like a mix of all the top discount apps. It even looks for split tickets to find you the cheapest route. I'm really enjoying it at the moment.

Whoa, that site for finding flights was awesome! They had tons of options to choose from. It was really easy to find a great deal on a flight. I'm looking forward to using this site again for my next trip. Thanks a lot!

I gotta say, I was totally blown away by all the different hotels I found on that platform for my trip. And the prices were pretty reasonable too. Booking was a breeze, got my confirmation right away. I've used this service a few times now and they haven't let me down yet. Checking in at the hotel was quick and easy, which just made the whole experience even better. I'm definitely gonna keep using this platform for my future trips.

Booking with Trip.com was so easy, eh! Their website was super easy to use, so I could easily find what I was looking for and pick the perfect time slot for me. They were really flexible too, making it a breeze to change my appointment if I needed to. Their confirmation process was quick and efficient, so I never missed a thing. I was really impressed with how convenient and efficient the whole booking experience was. It's clear that Trip.com cares about making their customers happy, and I'll definitely be booking with them again in the future.

My partner and I had a fantastic three-night stay at a wonderful hotel in Zhuhai. We were treated like kings and queens right from the start, with our room overlooking the sea being tidy, roomy, and cozy. The hotel staff went above and beyond, offering us assistance with travel tips and suggesting great restaurants. Taking a dip in the pool was a nice way to relax after our busy days exploring the city. We really appreciated the complimentary meals and drinks, it added to our enjoyment of the stay. Overall, it was an incredible experience that I would highly recommend to anyone looking for a top-notch hotel in Zhuhai.

The flight upgrade I had to pay for due to a more than 7-hour delay was frustrating, eh? I get that the delay was because of the weather, but getting emails every hour about it was annoying. If I'd known about it from the start, I would've rather stayed home than spend all that time waiting at the airport. Even though it was a hassle, being able to upgrade to business class made it a bit easier to handle, especially since it was a long flight on a big plane.

I've booked my trips at least three times with this service and every time has been great. Buying tickets, reserving hotels, and making changes was all easy peasy. And the reward program is a sweet little bonus that I'm pretty happy about. I definitely suggest using this service for all your travel needs.

I got a ticket to Los Angeles from this online travel agent, and it took longer than usual for me to get it. Normally, I would get my ticket right away after I paid, but this time it took about 5 days. I was a bit worried, but the customer service team at Trip.com told me not to worry and to be patient while waiting for it to come from the airline. In the end, everything worked out and I was able to go on my trip to Los Angeles. Thank you, Trip.com!

I just booked tickets for Universal Studios Hollywood on this site and let me tell ya, it was a total game-changer! The tickets were all sold out online, but Trip came in clutch and saved me $60. When we got to the park, we could even upgrade to an express pass. The service was absolutely amazing!