KAYAK - Reviews and experiences
Oct 2023-May 2024
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Flight booking through third party
Flight booking through third party
ServiceI've been using this travel booking platform for a good ten years now, and I've always had good experiences with their easy-to-use process and competitive prices. But, my most recent booking through a third-party site was a total disaster. Turns out, after I booked my flight, I got signed up for some subscription service without me knowing, which ended up costing me extra money. I tried to sort things out with the third-party company, but they were no help at all and had terrible customer service. So, I decided to contact the travel booking platform instead, and luckily, a guy named Ivan helped me out right away. He got in touch with the third-party website and managed to get my money back for me. Thanks to Ivan and the travel booking platform, I got my money back and avoided losing any more cash. This whole situation showed me that I can really trust this travel booking platform as a reliable and reputable company.
About KAYAK
KAYAK is a travel search engine that aggregates data from hundreds of travel sites to help users find and book the best flights, hotels, rental cars, and vacation packages. Founded in 2004 by Steve Hafner and Paul M. English, KAYAK’s platform allows travelers to compare prices and options in a single search, aiming to simplify the process of planning and booking travel. The company was headquartered in Stamford, Connecticut, U.S., and expanded globally, offering services in numerous countries and languages. In 2013, KAYAK was acquired by Booking Holdings Inc., the company behind other travel sites such as Booking.com and Priceline. Since its inception, KAYAK has become a popular tool for travelers seeking to find the best travel deals, and it continues to innovate in the travel tech space.
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Last update: November 29, 2024
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