Spabreaks - Overall Rating based on 20 reviews
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Spa booking options
Don't bother checking out other places! This website has a huge variety of options for every budget, preference, and location. It's the perfect spot to book a spa day and you won't regret it. I really suggest giving it a try!
Spa experience booking
Booking a spa day kinda soured a bit for me because there was a lack of communication between the spa breaks agent, the hotel, and us. When I called to book our treatments and cream tea, the agent didn't give us clear info on when we could actually use the facilities that were part of our package. It was confusing and frustrating when we got to the hotel.
Gift voucher redemption assistance
Leighton was just so patient and understanding the whole time he was helping me with redeeming my gift voucher. He was super professional and made sure everything was handled smoothly. He was always quick to reply and went the extra mile to help me out.
Birthday SPA day
My folks hooked me up with a SPA day for my birthday and it was seriously the best present ever! I got a full body massage, a facial, and a pedicure. The people working there were really friendly and knew their stuff, the food they served was so tasty, and the vibe was just super chill and relaxing. I left feeling totally relaxed and spoiled, it was just fantastic. I'd definitely suggest it to anyone on the hunt for an awesome SPA day.
Hotel and spa stay
The hotel and spa were amazing! The staff were really friendly and they always had a smile. They were so helpful too. The food at the hotel was delicious, and everything was really clean. I would definitely recommend this place to all my friends!
Misleading spa facilities description
The spa on the website sounded way better than it actually was. The steam room was busted and smelled musty, not a great experience. The pool was packed with loud kids and hardly any chairs to chill out. Basically, the spa didn't match up to what they advertised.
First spa experience
The booking experience for the spa breaks was good, but the actual spa day was not so great. My wife and I went to Mollington Bannistre near Chester. The cream tea we had was not very good, the grounds were nice but not very clean. The gym was ok, but definitely in need of some maintenance. The pool and sauna were decent, however the jacuzzi and steam room were not working and we weren't given any reason why. The "relaxation" room had weird light fixtures. The hot stone massage I received was just a normal massage because the masseuse didn't know about the stones. Overall, it was a disappointing experience for my first time at a spa.
Unexpected booking change
I had to make a last-minute change to my spa booking and I was panicking because I thought I was going to lose my money. But then this really nice lady named Lucia helped me out and fixed everything! She was so helpful and made the whole situation stress-free. I can't thank her enough for being so awesome!
Technical support on live chat
I had a really nice chat with a customer service rep named Bianka on live chat, and I gotta say, I was super impressed with how much she knew and how helpful she was. Bianka helped me out with this tech problem I was having with a voucher code. She explained it all really clearly and even gave me a solution that worked right away. I'm really thankful for her help and I'm happy with how everything turned out.
trip booking
I booked a trip with this really cool guy named Leighton. He was super nice and helped me find an awesome deal. I would definitely recommend this place to anyone looking to go on a trip.
Spa appointment mix-up
I booked myself a spa day not too long ago and ran into a little problem with the schedule for my treatments. I gave customer service a ring and was really pleased with how helpful and quick they were to sort things out. Even though they first told me the crew in charge of changes wasn't in on weekends, they really went out of their way to figure things out and fix my issue. I gotta say, I was impressed with how much they cared about making sure I was happy with my experience and how willing they were to do whatever it took to make it right.
Spa break booking assistance
I recently got in touch with customer service to get some help booking a spa getaway, and I must say I was really impressed with how helpful and professional they were. The person I talked to knew a lot about the different spa packages and facilities available, and they took the time to answer all of my questions. They were also really nice and friendly, which made me feel like a valued customer. In the end, they helped me find the perfect spa trip that fit all my preferences and budget. Thanks to their knowledge and help, my experience was smooth and stress-free.
Spa booking assistance
I just wanted to say that the person who helped me book my spa day went above and beyond. They even called the spa for me to double-check some stuff. Then they called me back to make sure I had all the info I needed. I was really impressed with how professional and dedicated they were. Great service!
spa break booking
I booked a spa break and Jordon was a huge help. He was really professional and provided me with all the information I needed to make my reservation. Thanks so much Jordon! Vanessa
Gift spa package
So, my wife's gift spa package didn't show up on time for her big day. I gave customer service a ring and Rachel helped me out. The first package got lost in the mail, but Rachel quickly sent me a voucher and shipped another one. It did come late for the celebration, but Rachel's service and care really made things right. I felt like my concerns were heard and taken care of the whole way through.
Spa break booking
I asked around a ton and checked out a bunch of spots before settling on the spa getaway for me and my daughter. Charlotte was so friendly and really knowledgeable about all the different choices. I don't think I could have received better service anywhere else.
Spa experience review
I just had a spa day that was not the greatest. They mixed up my treatment, left my locker unlocked, had issues with the room including a broken TV and phone, served food that wasn't like the menu said, and had to move me to two different rooms during my stay. It was really frustrating and disappointing, to be honest.
Birthday spa day for five people
We had the best birthday celebration at the spa! There were five of us and we all had such a great time relaxing and enjoying ourselves. Having rooms that connected made it super easy for us to hang out and chat while getting treatments. It was a perfect experience and we will definitely be booking again for our next celebration.
Group spa booking with vouchers
I had such a great time booking a spa day for me and my girls with vouchers. Annie was super nice and really helped us figure everything out. She made it easy and worry-free, making sure our booking was just right. I definitely suggest her for any bookings in the future.
Booking birthday spa break
I just booked a birthday spa trip for my daughter with the help of a really helpful booking assistant named Jordon Vincent. He was super knowledgeable and really helped me pick the best spa within a good travel distance. He also made sure to coordinate the treatment and arrival times with the spa, which made everything so much easier. His flexibility and attention to detail really made the whole booking process stress-free. I would definitely recommend booking with Jordon and this company again, especially with the added bonus of a small NHS discount. Overall, it was an amazing experience!
