cruisedirect Reviews
Reviews (9)
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Alaska cruise booking cancelled
I had booked an Alaska cruise for September but had to cancel because of my mom's health. I was really bummed out but didn't know how to cancel, so I shot an email over to the cruise advisor, Gonzales. He was super kind and empathetic, and got everything sorted out quickly for me, resulting in a full refund. I was so thankful for his assistance and will definitely be booking with them again in the future.
Cruise booking experience
I just booked a cruise online with this agent named Camile R. through live chat, and it went super smoothly and quickly. Camile was awesome - she hooked me up with the best rate that I found on the website. I didn't have to waste any time on the phone, and the whole thing was just really easy. Camile was so professional and friendly, it made the whole experience really nice and stress-free.
Amazing service
The lady who helped us, Maria Brenda Taboso, was seriously like a superhero! She was super quick in responding to all our questions and made sure we had everything we needed. Plus, she was so friendly, like a real-life emoji. I'm definitely going to rave to all my friends about her service because it was just that amazing!
Assistance with overseas cruise booking
Girlie Canio was amazing! She really helped me out even though we were in different time zones. She took the time to help me talk to the cruise line, answer all my questions, and explain my choices in a way that made sense. I definitely suggest her services to anyone wanting to book a cruise.
Cruise booking for multiple cabins
We had an amazing time booking our first cruise! Kris was so patient and really helped us find the perfect options for our big group. We can't wait for our upcoming trip and we're really grateful for all the awesome advice Kris provided.
Family cruise trip
I finally found the perfect cruise trip for my family on this website. The prices were really good and the customer service was top-notch. Everything went super smoothly and I'll definitely be coming back for more trips in the future.
First time cruiser
I just booked a cruise online and it was awesome! The cruise concierge I got matched with was super helpful and quick to respond to all my questions. She really made me feel at ease, especially since it was my first time going on a cruise. I would totally suggest their services to anyone!
Booked a cruise
So, we booked a cruise and got a call from this super nice agent named Aiza. She had all the info we needed and was really awesome to talk to. Looking forward to booking more cruises with her down the road. Thanks a bunch!
Amazing service from Maria Brenda!
Oh man, Maria Brenda Taboso totally saved us! She was so awesome and answered all our questions super quick. Plus, she was always really polite. I totally recommend her service!
Review with most votes
Booked a cruise
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