
cruisedirect - Reviews and experiences
Oct 2023-May 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
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Reservation modification assistance
Reservation modification assistance
ChangesI just made a reservation and had to make some changes to it. I really want to thank Brenda, the customer service rep, for being so professional and helpful. Brenda really went out of her way to make sure my reservation was updated correctly and quickly. She even gave me some helpful tips, making everything super easy and stress-free. I really value Brenda's commitment to giving top-notch customer service, and her friendly approach.
About cruisedirect
CruiseDirect is an online travel agency specializing in cruise vacations. The company provides a platform for customers to search for and book a wide range of cruises, offering options from various cruise lines to destinations around the world. Their service includes providing detailed information about cruise packages, including ship details, itineraries, onboard amenities, and pricing. Established with the goal of making cruise vacation planning easy and affordable, CruiseDirect leverages technology and customer service to help travelers find the best cruise deals. The company's history is marked by a focus on user-friendly online booking experiences and customer satisfaction.
Contact Information
West Tower, 671 Headquarters Plaza
07960 Morristown
United States
Categories cruisedirect
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Last update: November 29, 2024
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