Virgin Holidays Reviews
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Top-notch travel advisor
Louise is just amazing when it comes to booking our vacations. She always finds us the perfect places to stay, flights, and even tickets to theme parks. She's always so accommodating and goes the extra mile to make sure our holiday is exactly how we want it. Whenever we see her, she always takes the time to ask about our kids and makes sure they're well looked after. We've never been anything less than completely satisfied with her outstanding service.
Booking assistance from Amy
My family always goes to your store to book our vacations, and every time we've been helped by Amy. She's been amazing every time, super skilled, helpful, and professional. I really appreciate how she pays attention to the little things and makes sure my daughter, who is visually impaired, feels welcomed and important in our conversations. Amy's happy vibes and friendly personality have really made our vacation planning extra special.
Changing holiday dates
So, eh, I had to change up my holiday dates and it was kinda stressing me out, you know? But then I chatted with this guy named Stephen and he was honestly the greatest! He gave me a call and sorted everything out for me, which was such a relief. I was really concerned about extra fees and stuff, but Stephen made sure everything was all good. I don't usually write reviews, but I had to give him a shoutout. Thanks again, Stephen!
Vacation booking assistance
The advisor I worked with was such a pro at planning vacations. She knew her stuff when it came to different destinations and hotels, and she helped me put together an awesome itinerary for my holiday. Not only did she suggest great places to visit, but she also went out of her way to find me the best deal that wouldn't break the bank. I was seriously blown away by how helpful and knowledgeable she was.
My vacation booking
Sophie Conlon over at Silverlink Next was incredible! She replied to all my questions really quickly and was so helpful with all the changes I wanted to make to my booking. She made everything super easy and stress-free. I would definitely recommend her to anyone who's looking to book a vacation.
Last-minute holiday changes
I had to change my holiday plans last minute and the customer service rep I talked to was so amazing! She sorted everything out for me, changed my start date, added more flights, and made sure I could still stay at the hotels I wanted. Her dedication to making sure my holiday was stress-free, even with the changes, really impressed me.
Florida holiday booking
So yeah, we went to this spot in Swansea and chatted with this lady who filled us in on all the deets about a sunny Florida vacay. We mulled it over and rang up another lady, who turned out to be super friendly and helpful as well. And now, we've gone ahead and secured our holiday plans - we're pretty pumped for it to come around. They even hooked us up with contact info in case we need more info.
Orlando holiday booked with exceptional agent
I recently booked a trip to Orlando with an amazing agent. It was such a smooth process, thanks to how professional and friendly they were. As soon as I walked in, I felt like a VIP. The agent really took care of us and made booking a breeze. It was so much better than the usual online booking routine. Thanks for making us feel so important!
Husband's 60th America birthday trip
First time booking with this company, and I gotta say, they were top-notch. The service was excellent and the staff was super helpful. They really helped make my husband's birthday trip on March 15th extra special. Huge shoutout to the online team for their amazing assistance and the smooth booking process. Thanks a ton!
Holiday booked thanks to Miriam's fantastic service
Miriam was amazing help when I was booking my holiday. She provided excellent service and really made the whole experience enjoyable. It's rare to get such fantastic service from a big company, so big props to her and the team. Please pass on my thanks to her for making the booking process easy and stress-free.
Booking upgrade made easy
My experience with upgrading my booking at this company was really stress-free. The staff member I talked to was super helpful and even went the extra mile to answer my panicked emails when I thought I messed up. Their great customer service and efficiency has definitely made me a loyal customer.
Um, Going on a trip
So today, me and my family booked a trip with this awesome guy named Andrew. He had so many great ideas for our trip, and now we have to wait a whole year! Ugh, why can't it be sooner?
Vacation booking
My vacation advisor was absolutely amazing! She made me feel like she was my best friend taking care of everything for me, but still in a very professional manner. The tips she provided me with were incredibly helpful. Huge thanks to Miriam!
