All reviews of Herzog

  • Review about: ySense

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Surveys and games rewards

    I've been using this platform for a while now, and I gotta say, I'm pretty impressed with all the cool rewards you can get from doing surveys and playing games. It's been a really great way for me to earn some extra cash while also sharing my thoughts on different stuff. The platform is super easy to use and there are tons of different surveys and games to try out. All in all, I'm really happy with my experience using this platform.


  • Review about: Volusion

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    E-commerce platform for website design

    While using an e-commerce platform for website design as a customer, I found it challenging to add products, descriptions, and datasheets due to their complexity and lack of intuitiveness. It seems like unless you're a pro website designer, navigating through Volusion can be tough. Although technical help is available, you need to schedule it in advance, which can be inconvenient. I've used other platforms like Weebly for different applications, and found it much simpler and user-friendly compared to Volusion. Volusion requires more time and effort to understand and operate effectively. When I switched to Volusion and imported data from a previous platform, I bought a new template based on a salesperson's recommendation for around $500. Despite multiple calls and almost a year of adjustments, it took quite a while to achieve a satisfactory appearance.


  • Review about: KENNETH COLE

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Password reset issue

    I had a frustrating time trying to reset my password with Kenneth Cole. After waiting for 72 hours for a business request, I called for a whole week but there was no solution in sight. This meant I couldn't buy any shoes, which was really disappointing. The customer service rep I talked to today suggested making a new profile with a different email address because my current account was seeing me as an existing customer. However, even this didn't work, and I felt so helpless and frustrated. When I reached out to the company again, I found out there was just one supervisor and two customer service reps available, and they couldn't come up with a new solution. It's disappointing to see a company like this lacking follow-through and problem-solving skills. It's even more disheartening since I know someone who works for Kenneth Cole, and this experience doesn't match the good image I had of the brand. Overall, my customer service experience at Kenneth Cole has been pretty disappointing, and I'd advise others to think twice before asking for help in a similar situation.


  • Review about: UAG

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Monarch iPhone case

    Recently, I bought a Monarch iPhone case from this store, thinking it had 5 layers of protection and Kevlar like they said on their site. But when I checked it out, turns out it only had 2 layers of hard plastic and a tiny bit of Kevlar for show. Definitely not what I was expecting. I was pretty let down by this false advertising.


  • Review about: Sigma

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two orders with minor and major issues

    I've made a couple of orders with this company and ran into a few hiccups. The first time, there was a small problem with my order, but they sorted it out super fast without causing me much trouble. The second time around though, I had a bigger issue with shipping and customs. Even though things got pretty tricky, the customer service team acted quickly and dealt with everything smoothly and with kindness. I was really impressed by how well they understood the situation and fixed things up in no time. All in all, I'd give them top marks for their customer service.


  • Review about: The Children's Place

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order experience

    I had the worst time shopping at this place. I thought ordering online would be easy, but it was a disaster. The delivery took sooo long, and I didn't get any updates on where my package was unless I shelled out more money. Everything was all over the place and totally annoying. I wouldn't suggest ordering from here.


  • Review about: Peoples

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Expensive ring purchase

    So I bought this pricey ring from the store the other day and man, I was really bummed out by the quality. Like, it just didn't live up to what I was expecting, especially for the amount of cash I shelled out for it. And you know what really got me? When I tried to write a review on their site, all I could see were the positive ones. That just didn't sit right with me, felt kinda shady, you know? I think a company should be transparent, especially when customers like me are dropping a lot of dough on their stuff. Because of this whole ordeal, I won't be going back to that store again.


  • Review about: Etihad

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Business Class flight to India

    I recently got to fly Business Class to India with my wife from LHR. Gotta say, the service during the flight was top-notch. Seats were comfy and the whole time was great. But, there was a miss during our journey. Unfortunately, my wife's Summer hat went missing at some point. Seems like it got lost when the crew moved it from the overhead locker without telling us. We only noticed it was gone after we left the airport. We've tried reaching out to customer service at Delhi Airport and on our flight back from India, but we still haven't gotten a proper fix. It's been more than 2 months since we first brought it up, and even though we've been promised they're looking into it, we haven't seen any results. The lack of follow-up and solution has left us disappointed and questioning the airline's customer service. Despite the flights being great and the cabin crew being awesome, how this was handled has definitely changed our overall experience.


  • Review about: Danubius

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stayed at a hotel for 15 days

    The hotel really needs to step up their game, especially when you compare it to those fancy 5-star hotels in Europe and Asia. The food and drinks were just average, and don't even get me started on the health spa - total letdown. And some of the staff were kind of rude, to be honest. They definitely need to up their service game overall.


  • Review about: Moroccanoil

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Haircare Purchase

    Eh, I recently bought this haircare product and I just gotta say something about it. Ya know, it's important to know where our money is going and the impact it's having. Like, this stuff is supposed to be top-notch, but turns out the brand isn't all it's cracked up to be. It's not cool to support shady practices, especially if they involve human rights violations. There's lots of other choices out there that don't come with all that drama, so I'd suggest checking those out instead. Plus, the product itself is kind of overhyped and way too pricey, eh? Just tough to justify spending that much on it.


  • Review about: Salomon

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online running shoes purchase

    I was so let down by the delivery service I got for my online order. The UPS delivery was really terrible, and it blows my mind that a big company like that would use such a lousy tracking and delivery system. The driver couldn't even locate my house, even though it's been in the same spot for over 12 years. All in all, the whole delivery was just terrible and not okay.