Sigma - Reviews and experiences

I saw some not-so-great reviews about the delivery process, but my order arrived really quickly all the way from America to Australia and I could track it too. Plus, I got a quick response to my email and their customer service was top-notch. So, you know, you can't always believe everything you read in those negative reviews, eh?

I had 4 purchases last month, and 3 of them were trouble! Two of them were missing items, and they tried to deceive me with sneaky deals! They wouldn't even try to fix it. Terrible management! No more Sigma for me. Also, even after unsubscribing, they still sent me an email saying they miss me. If they actually kept their promises, maybe I would reconsider. Lies and insincere apologies all around.

I've made a couple of orders with this company and ran into a few hiccups. The first time, there was a small problem with my order, but they sorted it out super fast without causing me much trouble. The second time around though, I had a bigger issue with shipping and customs. Even though things got pretty tricky, the customer service team acted quickly and dealt with everything smoothly and with kindness. I was really impressed by how well they understood the situation and fixed things up in no time. All in all, I'd give them top marks for their customer service.

I recently bought something from overseas and I had to pick a specific shipping method to avoid high fees. But when the delivery person showed up, they hit me with an unexpected extra charge. I contacted the company and they said I could have said no to the package and got a refund, even though this wasn't made clear when I was buying. It was frustrating not knowing what to expect with the shipping, and it left me annoyed.

With all the different shipping options out there today, it would be nice if the company offered more affordable choices for international shipping to make things easier for customers. They should also be upfront about any extra fees and how to refuse a delivery so people don't get caught off guard like I did.

I recently ordered some stuff from Sigma, but man, it's been a total nightmare! The website said my order would ship in 5-7 business days, but it's been stuck in processing forever. I tried reaching out to customer service through email, but no one got back to me. It's pretty frustrating and disheartening to be left in the dark like this. Companies should definitely keep their customers in the loop when there are delays. Sigma needs to step up their game and improve their customer service. I hope they start being more upfront about their shipping times so they don't keep their customers in the dark.

I been a loyal customer for years, always excited when Sigma has their global free shipping events to save some coin on their goodies. But let me tell you, my recent experience has been a real letdown. After never having to pay extra for shipping in all my years shopping with them, I got hit with a call saying I needed to fork over a duty fee that was more than double the cost of expedited shipping. When I asked about this sudden change, all they gave me was some generic excuse about company policy. If this was really their policy all this time, then why is this the first time it's been an issue for me? Feels like a slap in the face and shows they don't care about customer loyalty. What's the point of waiting for their free shipping events if I'm just gonna end up paying more in the end? It's just not worth it anymore. I used to swear by Sigma products and tell everyone to try them, but now I'm completely turned off after this experience.