All reviews of Douglas Wyman
Review about: Sigma
Palette vault purchase
My first purchase ever with this company was the palette vault, which came with 4 eyeshadow palettes. The products themselves were gorgeous, and I was so excited to snag them at such a good price during the Black Friday sale. But my excitement was kind of dulled by the shipping process. I went with untracked shipping and got a bit nervous after seeing some negative reviews. It did take a bit longer to arrive, which I get since it was around Christmas and New Year's, but it did show up eventually in perfect condition with no extra customs fees. My only problem was with the shipping choices. Nowadays, it surprises me that a brand like them is still offering untracked shipping and charging so much for tracked shipping. Other companies, like Colourpop, include tracked shipping automatically. I think that offering tracked shipping for all orders would definitely cut down on customer complaints. Even with that, I'm happy with my purchase of the palette vault and the quality of the products. In the future, I might just buy Sigma products from a UK retailer to steer clear of any possible shipping delays and worries.