UAG Reviews
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Phone case purchase
My most recent purchase of a phone case from your store went really smoothly. Unfortunately, the product had a problem shortly after I got it, but the customer service team was super helpful. I emailed them with all the necessary info and they quickly got back to me with a solution. In no time at all, they confirmed that a replacement was coming my way. The service I received from your company was way better than I expected and I really appreciate how fast they fixed the issue. I definitely recommend your products and service to anyone else looking for top-notch customer service.
Durable phone case
I've been using the same tough phone case for years now, and let me tell you, it's been a lifesaver. I'm a bit clumsy and drop my phone all the time, but this case has kept it safe and sound. Thanks to it, my screen has never cracked and my phone looks brand new. It's saved me a ton of money on repairs and replacements. Plus, the design is really sleek and practical - it offers great protection without being bulky. I'd definitely recommend this phone case to anyone who wants something durable and stylish.
Device protection case
I just bought a protection case for my device from this store and let me tell you, I am super impressed. The product is top-notch quality, made with great materials, and the case is super durable. It's definitely worth it. This is a great choice for keeping your devices safe and secure from any kind of damage. I really recommend this product to anyone in need of a strong and reliable protection case for their devices.
Biodegradable phone case
I had this problem with my old compostable phone case and I contacted customer support for help. They were super quick in getting back to me and dealt with the problem really professionally. I was really impressed by how knowledgeable and helpful they were. With a customer support team this awesome, it's hard to have a bad shopping experience here.
Tablet cover
I bought a tablet cover from this store, but it didn't fit nicely with my screen protector. When I wanted to return it, they told me to send it back the best way I could. But then they said they wouldn't take it back unless I showed them an email with the tracking info. It's been a frustrating process and the customer service wasn't very good or helpful. I won't be buying anything else from this store after this bad experience.
Unexpected import fees
So, here's the thing - I thought I was buying from a local store, but turns out my item was actually shipped from way on the other side of the planet. Not a single heads-up about possible import fees! The moral of the story is, always make sure to do your homework before you go ahead and click that 'buy' button.
Airpod Pro Case purchase
I copped the Airpod Pro case back in April 2020 and was pretty stoked about it until the clasp gave out 14 months down the road. But get this - when I reached out to the company, they hooked me up with a free replacement even though it was past the warranty period. Plus, I've been rocking their phone cases for years now and they never let me down.
Monarch iPhone case
Recently, I bought a Monarch iPhone case from this store, thinking it had 5 layers of protection and Kevlar like they said on their site. But when I checked it out, turns out it only had 2 layers of hard plastic and a tiny bit of Kevlar for show. Definitely not what I was expecting. I was pretty let down by this false advertising.
High-quality case purchase
Great quality materials that feel luxurious. Quick delivery from overseas with no surprise customs fees. Your package will be delivered by DHL in just 3-4 days, even though some Trust Pilot reviews may say otherwise.
Monarch Pro phone case
Eh, so I was really pumped to get this Monarch Pro phone case, eh? I mean, the pics online looked so sick and I couldn't wait to slap it on my phone, ya know? But then, UAG goes and cancels my delivery for no reason, eh! And they even took my cash, eh! It's not fair, man. I tried reaching out to their support, but they wouldn't even give me a straight answer, ya know? So not cool, UAG.
Broken cover replacement
The cover of my product broke in two places after only 6 months of use. I reached out to customer support to ask for a new cover, but even though they said they sent one, it never showed up. They kept saying it was delivered and told me to check with the postal service. I was really let down and annoyed by the whole ordeal. I won't be buying from them again.
Mous cover
I bought a Mous phone case not too long ago to keep my phone safe from getting dropped or banged up. Sadly, the case never showed up, even though the company said they sent it out twice. After checking some reviews online, I saw that I wasn't the only one dealing with missing packages. Turns out lots of people had the same problem. I decided to order an Urban Armor phone cover instead, and it's been awesome so far. It's really well-made and tough, and it's already saved my phone from getting wrecked a bunch of times.
Expedited shipping, unfulfilled promises
Even though I paid extra for quick shipping, my order ended up being late. The company didn't send it out promptly like they said they would, and still made me pay for the faster shipping. When I asked for a refund on the shipping fees, the customer service person was not very helpful and didn't offer much of a solution. It was a letdown and it doesn't leave a good feeling about how this company runs things.
Phone case order mix-up
The customer service at this store is absolutely terrible. I ordered a phone case, and believe it or not, they sent me the wrong one not just once, or twice, but three times! They tried to make it right by sending free replacements, but guess what? Yup, they got it wrong every single time. It's mind-boggling how they could mess up such a simple order.
Monarch Pro Kevlar Edition 14 Pro Max case
I recently bought a phone case from this store and boy was I let down. The case was crap - made with cheap materials, loose sides, sharp edges, weak magsafe feature, and no felt lining. I paid good money for it and expected way more. I even watched a review on EverythingApplePro where they showed the phone's back getting wrecked because of the crappy case. Definitely better options out there from brands like Mous, Nomad, Phone Rebel, and Speck.
Urban uag plasma surface go
I recently got myself the Urban uag plasma surface go, and oh boy, what a mess it was. I mean, I only paid £28 for it, a steal compared to the £60+ price tag. But lemme tell ya, this thing was a major disappointment. It took forever to get here, all the way from Germany to the UK. And when it finally arrived, yikes! The quality was terrible. The stand wasn't even adjustable, and the whole thing just felt flimsy and cheap. Apparently it's supposed to be "Designed in California" but made in China, which totally explains the low quality. It's pretty obvious they were cutting corners to save money instead of focusing on making a good product. I sent it back to Amazon right away, who seem to be drowning in fake stuff these days. It's getting harder and harder to find real products, and it's sad to see China's manufacturing standards taking a nosedive.
Phone case
I recently bought a phone case from UAG and let me tell you, it was a bit of a let-down. I shared some honest feedback in a two-star review pointing out that the case was too slippery at the bottom and just too thick for my liking. But for some reason, my review never saw the light of day. I was even prompted to leave another review, but still, nothing happened. This whole situation seems a bit shady and definitely not upfront.
Undelivered phone case
I ordered a phone case that never showed up, eh. I asked for a refund, but the customer service wasn't much help, ya know. I gave them the order number, but they said it was too late to track it down and wanted me to prove I never got the case. How am I supposed to do that, eh? After going back and forth, I found an email saying the delivery failed, but they still wouldn't give me my money back. They said the order had been archived. They offered me a coupon instead, but I wanted my cash back, not a discount on a future buy. It felt like they were dodging giving me a refund, even though they knew I never got the phone case.
Review with most votes
Biodegradable phone case
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