N. Braun

Hey there, I placed an order a while back but haven't heard anything about where it's at. It's been a long time and I haven't gotten any messages from customer service. I'm pretty bummed about the lack of updates and info on my order. I'm hoping to get a clear explanation real soon. Thanks.

I gotta say, I was pretty shocked when I saw all those extra charges tacked onto my total for ordering stuff from overseas. Their website disclaimers didn't really make it clear how much more I'd have to pay, so I ended up shelling out way more cash than I had planned. On top of that, my order took forever to get to me, a full 2 weeks of waiting for it to come in from abroad. This lack of straightforwardness and the way they treated us non-local customers has really let me down and got me feeling pretty frustrated. It's just not right that they can pull these sneaky moves, ruining what could've been a good experience with their shady business tactics.