Prestigia Reviews
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Early credit card charge
I was pretty happy with how things went when I booked my trip. The website was easy to use, and there were lots of places to stay to choose from. But, I was a bit surprised when I saw that my credit card was charged right away after I booked. I thought that the deadline to cancel would also be the date they charge for the place. I'm coming from overseas and I still have more than two months before my trip, so it was kind of unexpected and not very convenient to have to pay for everything upfront. It would have been nice if they had been clearer about this policy when I was booking, so I wouldn't have been caught off guard.
Hotel booking issue
I recently had a bit of a problem with a booking I made on Prestigia. The site said I booked a room with two single beds, but when I got the confirmation, it only showed a double bed. That was annoying because I really wanted two singles. Luckily, the person at Prestigia helped me out right away. They acted fast and talked to the hotel to fix the mistake. I really appreciated how efficient and attentive they were in sorting everything out. It made me feel better about the whole situation. In the end, I was pretty impressed with the customer service I got from Prestigia.
Easy and affordable booking with included breakfast
My experience booking through the website was super easy and smooth. I liked how user-friendly it was, and being able to add breakfast to my reservation for a decent price was great. Getting breakfast included for my whole three-day stay was an awesome bonus that made my experience even better. The prices compared to other booking sites were also really competitive, so it was a smart and budget-friendly choice for where to stay.
Hotel booking confirmation
I just booked a hotel with this company and man, the confirmation took forever! I started feeling a bit ripped off at first, to be honest. But you know what? The customer service rep really came through, even though I was getting a bit antsy and annoyed. They handled everything like a pro and I gotta say, I was really pleased with how it all turned out. Super thankful for their help, honestly.
Standard room request
I just wanted to say thanks for getting back to me so quickly about changing my room to a standard one for my stay on August 24th. I did have a few tweaks I wanted to make, but the customer service team wasted no time in getting the hotel to approve the final decision. Much appreciated!
Refund processing time
I recently had a super frustrating time with getting a refund for cancelling my vacation. Even though they told me I'd get my money back in 3-5 days, it actually took a whopping 3 weeks! I had to keep bugging them to finally get my money, and it was such a hassle. It was a real pain and made me feel pretty stressed out and annoyed.
Quick and easy website
The website was so easy to use and find my way around. I found everything I needed super quickly. And the prices were really good, not crazy high or anything. I mean, what's not to love, right? All in all, I had a really awesome shopping experience.
Quick and easy booking process
The website had everything I needed to make my reservation. It was easy to use and I didn't have any problems with it. I was able to book my reservation quickly and easily.
Booking cancellation refund process
I had a bad experience with cancelling a booking and getting a refund from an online travel site recently. They said I'd get my money back in 3-5 business days if I cancelled within the right time frame. But even though I cancelled right away, I had a hard time getting the refund. I got emails saying everything was fine and customer service people told me not to worry, but the refund still didn't come through when it was supposed to. I'm really frustrated now and thinking about trying other ways to get my money back.
I tried to book...oops!
Eh, so, I was trying to book with this company and they said my payment didn't go through. So, I gave it another shot with a different card and now they ended up charging both of 'em! Now I'm just here waiting for them to give me back my money, like they don't even care about getting me a refund. If this happens to you, just go to your credit card company and have them take care of it, eh.
Booking cancellation refund
I recently had the unfortunate experience of dealing with a company that rhymes with 'Crestigia'. Let me tell you, it was a nightmare from start to finish. They cancelled my booking before even taking my money, which should have been a red flag right there. When I tried to get my refund, it was like pulling teeth. I had to go through hoops and loops just to get what was rightfully mine. And don't even get me started on their false promises of quick refunds. It took weeks of back and forth just to see my money again. It's clear that this company is more interested in holding on to people's money for profit rather than providing a good service. Buyer beware, stay far away from this rogue company.
Hotel room reservation
I just booked a reservation for two hotel rooms on this website for my trip to Singapore. I had to cancel one night, and after talking to Ismail through email, I was told it would be sorted out. But, even after a few reminders, I still haven't got my refund for the cancelled night. The lack of communication and broken promises have really let me down. I thought this company was all about top-notch service, so this is disappointing. I'd recommend others to be careful when using this website for bookings.
booked a vacation
I booked a vacation on this website but they cancelled my booking and now I'm not getting my money back. I tried to contact customer service but they won't respond! I'm so frustrated, I might have to take legal action.
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Quick and easy website
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