All reviews of Jacobi

  • Review about: Nasty Gal

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    Ripped item received

    I got my order from this store and sadly, the item was torn. It was already out of stock when I got in touch with customer service, but they were nice enough to refund me completely and said I could still keep the damaged item. I'm grateful for the offer, but I can't exactly wear something with a big hole in it. Michael from customer service was super helpful and sorted everything out fast.


  • Review about: iMyFone

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    Exceptional customer service experience

    I recently had the pleasure of chatting with one of the customer service folks at this company and let me tell you, it was top-notch. Right from the get-go when I asked for help to when my problem was all sorted out, the rep was right there, on the ball, knew their stuff, and made sure I was well taken care of. Their professionalism and commitment really shone through and made dealing with the company a breeze. I definitely suggest reaching out to this rep if you want fantastic customer service.


  • Review about: OnePlus

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    Nasty Experience

    Eh, I gotta tell ya, it's like totally impossible to get any help from this company! They seriously make it so darn hard for ya to fix your phone. I had a phone with a broken part and they were just like, whatever! It's like they want you to go through agony! When I tried to get a replacement part under warranty, it was as likely as me summoning a unicorn. And I've been a fan since their very first phone came out! My tip for everyone is if your phone breaks, just toss it like a frisbee or gift it to someone you really can't stand, eh.


  • Review about: Guess

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    Puffer jacket

    I just bought a puffer jacket from this company, and it was a really good deal which is why I decided to go for it. But then when I got the tracking number, I found out that it didn't work and I couldn't track my order. It made me a bit worried, especially after seeing some bad reviews online. But I decided to contact customer service anyways, and I was pleasantly surprised when they got back to me quickly and assured me that my order was on its way. The jacket arrived right on time and was exactly what I was expecting. I was really happy with the quality of the jacket and the whole buying process.


  • Review about: Monoprice

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    Desk purchase with missing piece

    Eh, so I bought this desk from that company, eh. And, like, it arrived with a piece missing, you know? So I reached out to customer service to get it sorted, and they tell me it's gonna take 3-4 weeks to get that small piece replaced. The desk itself is good quality and exactly what I wanted, but the slow fix is a letdown. As a savvy customer, I can't really recommend buying from a company that can't deal with problems quick, eh.


  • Review about: Sportsman's Guide

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    Winter Jacket Purchase

    I just got this winter jacket from this company, and honestly, it was a huge letdown. First of all, they hit me with a $19.99 shipping charge for a $19 item - like, seriously? That's outrageous. And to top it off, when the jacket finally showed up, it was the wrong size. It felt like a deliberate move to squeeze some extra profit out of me through the shipping fees. And when I tried to return it, they only gave me back the jacket cost, not the shipping fee. That is just not cool, and I am beyond disappointed with their service. Honestly, I wish they'd shut down soon so no one else has to go through this kind of shady business.


  • Review about: CrossBreed Holsters

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    SnapSlide OWB Holsters for Taurus G3 x2

    I just got myself and my grandson a couple of SnapSlide OWB Holsters for our Taurus G3 pistols. These holsters are top-notch - the quality and craftsmanship are amazing! They keep our firearms secure and snug against our bodies, perfect for hiding them under our clothes. Plus, they're super comfortable to wear, which is a big bonus. The customer service was excellent, making the whole buying process a great one. I'll definitely be coming back to this store for more in the future.


  • Review about: Abt

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    New fridge purchase

    So me and my family decided to grab a new fridge and we headed to this neat store. The sales guy was really helpful and knew exactly what to show us after we gave him our measurements. He even helped us narrow down our choices. And then the delivery crew was fantastic! They showed up on time, got the fridge all set up, and were total pros. All in all, it was an awesome experience!