Custom Frames Canada - Overall Rating based on 20 reviews
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Custom Picture Frame
I just got a custom picture frame from this company and even though it took a bit long to get here, I am super happy with how good the product is. The frame was packaged really well so it didn't get messed up during shipping. The quality of the frame is really great, and it goes perfectly with the artwork I wanted to hang up. You can tell they paid close attention to all the little details, and I can see the effort that went into making it.
Picture Frame
So I bought this picture frame, and let me tell you, it was a total rip off, eh! The prices were way too high, and when the frame finally arrived, it was just a bunch of wood pieces that I had to put together like some cheap IKEA furniture. And get this, there was no glass or backing included! How am I supposed to use a frame without glass, eh? It's like buying a sandwich without any filling, eh! But wait, it gets worse. When I tried to reach out to customer service to complain about this mess, no one even bothered to reply to my email, eh. Talk about horrible customer service! I felt like I was talking to a brick wall, eh. So yeah, do yourself a favor and don't waste your money here, eh. Trust me, you'll thank me later, eh.
Custom frames order
I ordered some custom frames back in August, but it wasn't until mid-November that everything was finally sorted out. It was a real mess dealing with them - they made a bunch of mistakes, didn't communicate well, and even left out some items. They really dropped the ball on this one. It took them forever to fix the order and they even sent the wrong size frame and plexiglass. It took over 3 months, but we finally got our correct order, although we didn't get anything to make up for the hassle. The cheap prices aren't worth all the trouble. I wouldn't recommend them to anyone.
Overpriced, poor quality frames
Don't bother spending your money on frames here, they're not worth it. The prices are way too high for the low quality you get. Plus, the people running the place were super rude and disrespectful. They made the whole thing really unpleasant. I felt like they were talking down to me and not listening to my needs. Seriously, I wouldn't suggest this spot to anyone who wants a good deal or decent service.
Custom Picture Frames
I recently ordered some custom picture frames from this store, but I wasn't completely happy with how things turned out. The first order took longer to arrive than I expected, so I had to make a second call to follow up. When the frames finally did arrive, one was missing back clips and another had cracked plexiglass. On top of that, two orders of accessories were missing, which made things even more frustrating. I sent an email and got a quick response, and the missing accessories were sent out right away. However, the clips were too small to properly hold the art and foam board in place. When I asked about this, they just suggested putting them in at an angle, which didn't fix the problem. Plus, the wire that was supposed to be included based on the online photo wasn't there either, and they said it was because of the frame size, even though they were just two feet by three feet. Overall, I was disappointed with the quality of the frames and accessories I received.
Custom frame with exact measurements
I gotta say, this company really knows what they're doing when it comes to delivering the goods! I ordered a custom frame with some pretty specific measurements, and let me tell ya, it fits like a charm! The frame itself is just beautiful, and they always seem to be running some sweet deals. Plus, the shipping rates were totally reasonable, which is always a bonus. I was a bit anxious 'cause my frame was a weird size, but they knocked it outta the park and it fits just right! I couldn't be more pleased with how it turned out.
My frames were amazing and beautifully packaged
The frames were so nice and they came in such a great package. I did have a small issue, but they were super helpful and fixed it right away. Thank you so much!!
Floating frame purchase
I bought a floating frame from this store and was bummed out that it didn't come with any instructions on how to put the canvas in. It was annoying to get just four pieces of wood with no help on how to set it up. But after some searching online, we finally figured out how to attach the canvas and now the frame looks awesome. My husband had to use tacks to make sure it stayed in place.
Ordered frames, hardware missing
I've been getting frames from this place since the end of 2022, and every time, the hardware is missing. I have to wait for weeks for a separate package to come with the missing parts. It's really annoying to have a framed picture just sitting there because of missing hardware.
Frame order
I had a good experience when I first bought the frame - the sales team was helpful and got back to me quickly. But when I got the frame and plexiglass and backing, the hardware was missing from both packages. Even after contacting them a few times, I didn't hear much back about the missing hardware. They said they would send it again and it would arrive in a few days, but it's been two weeks now and I'm still waiting for the pieces to hang the frame.
High-quality custom frames
I've bought quite a few custom frames from this company and I gotta say, I'm really happy with how well-made and beautiful they are. They really add a nice touch of class to my artwork. The delivery process has always been smooth, with the frames arriving on time and well protected. But there was this one time where a frame came with a big chip, even though it was packaged really well. It was a letdown because I had such high hopes after the great experiences I had before. Still, I'd definitely recommend these frames for their quality and overall service.
Custom framing service
I was so disappointed with the custom framing service I got. The quality was terrible and definitely not worth the price. I really think I could have done it better myself with some tools and time. And to top it off, the customer service was just awful. They wouldn't stick to their return agreement and made me feel like I got scammed. I suggest finding another place for custom framing services.
Frames
So my buddy who's all into art told me about this place and I was stoked to pick up some nice frames for my own pieces. Turns out, when I got them, they were in eight different pieces! Who's got time to assemble their own frames, eh? And they weren't even square! It took me forever to get my art in there, then I had to fix up the corners with caulk and paint ‘cause they didn't fit properly. Plus, they felt real cheap, like plastic or something. My pal's not gonna be recommending this place anymore, and neither am I.
Black frames purchase
I loved the black frames I got from this place, they were top quality and exactly what I wanted. They looked and felt great, totally met my expectations. But I found it a bit confusing to decide on the glass and backing options. Even though the website had all the details, I still had a hard time choosing. It would be much simpler if they sold the frames with the glass as a package, would save us customers the trouble of ordering separately. But even with this little hiccup, I'm pretty happy with my purchase in general. I thought about getting the glass too, but I ended up being too lazy.
Mirror frame purchase
I ordered a mirror frame and it was so disappointing. It was cheap and felt flimsy, definitely not worth the price I paid for it even after the spring discount. When I contacted customer service for help, they weren't helpful at all. They wanted to charge me a 30% fee to return it and the shipping costs were really high too. I'm feeling really let down as a customer and I won't be purchasing from this site again.
Frame purchase
I just bought a frame and it was such a good deal! It looks amazing and totally spruced up my space. I was pleasantly surprised by how nice it is for the price. Ordering was easy and smooth, which made the whole thing stress-free. It arrived quickly and in perfect condition. I'm super happy with my purchase and I'll definitely be buying from them again.
Frame purchase
I recently got a frame from this store and it was amazing! The quality was top-notch and it arrived really fast. The staff there were also really friendly and helpful.
2 frames and 1 liner purchase
I recently bought 2 frames and 1 liner from this store, and I have to say, I am super impressed with the quality. The frames came wrapped up nice and arrived in perfect shape, all put together already, which saved me a bunch of time and trouble. You can tell that the frames were made with care and attention to detail because they look so beautiful. I was so happy with my first purchase that I ended up ordering 7 more frames for my growing collection. The customer service was top-notch too, with really helpful staff who helped me pick out the perfect frames for my artwork. Overall, I am really happy with my experience shopping at this store and I'll definitely be coming back for all my framing needs.
Affordable, high-quality custom frames, delivered to my door
I had a really good experience with this custom framing service. The prices were way better than the ones at other frame shops in town, and the quality was top-notch. The frames were so well-made and they even delivered them right to my door, which was super convenient. And when I had a little problem with my first order, the online rep was so helpful and fixed it right away. I'm really happy with how everything turned out and would definitely suggest this service to others.
Expensive but Quality Frames
The prices are pretty high, eh, but I gotta say, the frames are top-notch quality. I just got a custom frame for my handmade project and I was blown away by the craftsmanship. The frame was solid and well-made, and the plexiglass was clear as a bell with no scratches. It was definitely worth the price for the quality I got. Having custom frames for my projects is essential, and I'm happy I found a shop that sells such high-quality stuff.
Review with most votes
Expensive but Quality Frames
The prices are pretty high, eh, but I gotta say, the frames are top-notch quality. I just got a custom frame for my handmade project and I was blown away by the craftsmanship. T... Read onBy: Rempel