Custom Frames Canada - Reviews and experiences

I just got a custom picture frame from this company and even though it took a bit long to get here, I am super happy with how good the product is. The frame was packaged really well so it didn't get messed up during shipping. The quality of the frame is really great, and it goes perfectly with the artwork I wanted to hang up. You can tell they paid close attention to all the little details, and I can see the effort that went into making it.

I recently ordered some custom picture frames from this store, but I wasn't completely happy with how things turned out. The first order took longer to arrive than I expected, so I had to make a second call to follow up. When the frames finally did arrive, one was missing back clips and another had cracked plexiglass. On top of that, two orders of accessories were missing, which made things even more frustrating. I sent an email and got a quick response, and the missing accessories were sent out right away. However, the clips were too small to properly hold the art and foam board in place. When I asked about this, they just suggested putting them in at an angle, which didn't fix the problem. Plus, the wire that was supposed to be included based on the online photo wasn't there either, and they said it was because of the frame size, even though they were just two feet by three feet. Overall, I was disappointed with the quality of the frames and accessories I received.

I gotta say, this company really knows what they're doing when it comes to delivering the goods! I ordered a custom frame with some pretty specific measurements, and let me tell ya, it fits like a charm! The frame itself is just beautiful, and they always seem to be running some sweet deals. Plus, the shipping rates were totally reasonable, which is always a bonus. I was a bit anxious 'cause my frame was a weird size, but they knocked it outta the park and it fits just right! I couldn't be more pleased with how it turned out.

The frames were so nice and they came in such a great package. I did have a small issue, but they were super helpful and fixed it right away. Thank you so much!!

I bought a floating frame from this store and was bummed out that it didn't come with any instructions on how to put the canvas in. It was annoying to get just four pieces of wood with no help on how to set it up. But after some searching online, we finally figured out how to attach the canvas and now the frame looks awesome. My husband had to use tacks to make sure it stayed in place.

I've bought quite a few custom frames from this company and I gotta say, I'm really happy with how well-made and beautiful they are. They really add a nice touch of class to my artwork. The delivery process has always been smooth, with the frames arriving on time and well protected. But there was this one time where a frame came with a big chip, even though it was packaged really well. It was a letdown because I had such high hopes after the great experiences I had before. Still, I'd definitely recommend these frames for their quality and overall service.

So my buddy who's all into art told me about this place and I was stoked to pick up some nice frames for my own pieces. Turns out, when I got them, they were in eight different pieces! Who's got time to assemble their own frames, eh? And they weren't even square! It took me forever to get my art in there, then I had to fix up the corners with caulk and paint ‘cause they didn't fit properly. Plus, they felt real cheap, like plastic or something. My pal's not gonna be recommending this place anymore, and neither am I.

I loved the black frames I got from this place, they were top quality and exactly what I wanted. They looked and felt great, totally met my expectations. But I found it a bit confusing to decide on the glass and backing options. Even though the website had all the details, I still had a hard time choosing. It would be much simpler if they sold the frames with the glass as a package, would save us customers the trouble of ordering separately. But even with this little hiccup, I'm pretty happy with my purchase in general. I thought about getting the glass too, but I ended up being too lazy.

I just bought a frame and it was such a good deal! It looks amazing and totally spruced up my space. I was pleasantly surprised by how nice it is for the price. Ordering was easy and smooth, which made the whole thing stress-free. It arrived quickly and in perfect condition. I'm super happy with my purchase and I'll definitely be buying from them again.

I recently got a frame from this store and it was amazing! The quality was top-notch and it arrived really fast. The staff there were also really friendly and helpful.

I recently bought 2 frames and 1 liner from this store, and I have to say, I am super impressed with the quality. The frames came wrapped up nice and arrived in perfect shape, all put together already, which saved me a bunch of time and trouble. You can tell that the frames were made with care and attention to detail because they look so beautiful. I was so happy with my first purchase that I ended up ordering 7 more frames for my growing collection. The customer service was top-notch too, with really helpful staff who helped me pick out the perfect frames for my artwork. Overall, I am really happy with my experience shopping at this store and I'll definitely be coming back for all my framing needs.