Momme Silk - Overall Rating based on 20 reviews
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Silk pillowcases purchase
The customer service at this store is amazing. Whenever I had questions about the silk pillowcases I wanted to buy, the team was quick to respond and gave me all the info I needed. They really knew their stuff and helped me choose the right product. Ordering was a breeze, all thanks to them. I felt good about my purchase because of their top-notch service.
Silk pillow and pillow cases
I was really disappointed with the silk pillow I bought. The corners weren't filled properly and it felt super hard. The silk pillowcases I got didn't feel like real silk either. They were shiny and felt like cheap satin. I tried reaching out to customer service a bunch of times to make a return, but they weren't of much help and their return app was messed up. Not being able to get a return label because of technical issues was so frustrating. My whole experience with this company was a letdown and I won't be buying from them again.
Two envelope pillowcases
So, I recently bought two envelope pillowcases and let me tell you, it was a bit of a rollercoaster. The quality and craftsmanship were top-notch, can't deny that. They were well-made and that bright coffee color really caught my eye, gotta admit. But, man, oh man, delivery took forever and the presentation boxes were all banged up. Such a bummer since I was planning to gift them to someone special.
And get this, even though the label said they were 100% silk, they didn't have that silk smell that all my other pillowcases have. Weird, right? Despite these letdowns, I still think they're a good deal for the price.Silk pajama set purchase
The customer service at this store was amazing! I bought a silk pajama set not long ago, but it didn't quite fit me right. The staff helped me right away with returning it and getting a new set sent to me quickly. The quality of the product is excellent and I am really happy with what I got. I definitely suggest this store to anyone who wants top-notch silk items.
Pillowcase and PJs
I was really impressed with the stuff I got from this brand. The pillowcase is super soft and feels great on my skin, and the PJs are really comfy. I like how well-made everything is, especially the stitching. But I wish there were more colors to choose from for the PJs and more variety in the clothes they offer. Hopefully they'll have more options in the future to cater to different tastes and styles.
Silk comforter purchase
I've been on the hunt for a good silk comforter for years now, kicking myself for not picking one up back when I was in China ten years ago. But hey, I finally stumbled upon this company and decided to go for it, ordering a summer comforter. The whole ordering process was a breeze, and my new comforter showed up at my door in just a few days. When I ripped open the package, I was blown away by how nicely it was all packed up - felt like unwrapping a fancy present. After giving the comforter a couple days to air out, I finally tucked myself in with it last night, and oh man, what an experience! It was like sleeping on a fluffy cloud, and even though I tend to get pretty toasty at night, it kept me just right. Seriously, if you're thinking about getting one from these guys, go for it - you won't regret it. And that's saying something, 'cause I hardly ever bother with leaving reviews.
Silk bedding set
I'm really unhappy with the service I got from this company. I ordered a silk bedding set, but I never got it. I tried contacting customer service many times to fix the problem, but I never heard back. Because of this, I wouldn't recommend buying from this company after my experience.
Silk Pillowcases
Oh my gosh, I am seriously so happy with my silk pillowcases! I was tired of my plain old cotton ones, so I decided to treat myself to something nicer and I found these amazing ones online. The shipping was super quick, and when they arrived, they were wrapped up so nicely. I've been using them for a whole month now, and let me tell you, I am never going back to cotton pillowcases. My skin feels so soft, and my hair is looking fantastic. I'm telling you, it's all because of these magical silk pillowcases. I am definitely going to start saving up to buy a whole set of bedsheets from the same place!
Silk pillowcase purchases
I recently bought some silk pillowcases from this company and I have to say, I'm really impressed with them. I got three for myself and picked up two more for my daughter and niece. The silk they use is top-notch, so soft and smooth. After sleeping on these pillowcases, I can't imagine going back to regular cotton ones. I even did a burn test to make sure it was real silk, and it passed with flying colors.
The pillowcases feel so luxurious and they stay put on my pillows, giving me a nice comfy sleep. They fit perfectly on my down pillows and the zipper design is great. I'm really happy with my purchase and I'm thinking of getting more in different colors for myself and as gifts for my family. The prices at this company are really good, especially for such high-quality products. I highly recommend these silk pillowcases to anyone looking for a good night's sleep. I'm so glad I did my research and decided to buy from this company.Custom-sized duvet cover order
I ordered a custom-sized duvet cover from this company not too long ago and I must say, I was very impressed with the service I got. They made the cover to fit my specific measurements just right and it showed up at my door in less than a week. The silk quality was amazing and you could tell they really put thought and effort into their products. I'll definitely be coming back to buy from them again!
PJ silk set exchange
I'm really not happy with the customer service here. We got a silk PJ set for couples as a wedding gift, but the sizes were completely wrong. Trying to swap them has been a total nightmare. It's been months and we still don't have the right sizes. Customer service is a joke - they don't respond, they're not helpful, and they're just awful. And from what I've seen in other reviews, we're not the only ones going through this.
Silk sheets for my daughter's Christmas gift
So, I ordered these super nice silk sheets for my daughter's Christmas present on December 3rd. But guess what? It's already December 19th and they still haven't arrived! And to top it off, there's no phone number to call for assistance, just an email. Like, seriously, how am I supposed to contact someone if I need help? I'm really disappointed and for sure won't be shopping with them again.
Silk nightgown
I bought a silk nightgown recently, but when it arrived, I was so disappointed because the customs label said it was 100% polyester. And on top of that, it looked all wrinkled up when I got it, which made me doubt if it was even real silk. As someone who loves silk stuff, that whole situation really annoyed me and left me feeling like I'd been tricked. I thought a company selling top-notch silk items would do better than that.
Overpriced pillow of poor quality
I bought this super pricey pillow from that company thinking it would be top quality and last me forever. But, after only a few weeks, it totally fell apart even though I took extra good care of it. When I tried to get help from their customer service, they were no help at all and wouldn't admit the pillow was faulty. I'm really let down and I definitely wouldn't recommend buying anything from them.
Silk chemise wrong size
I just picked up a pretty silk chemise for my niece to wear as she's getting all dolled up for her big day. There was a mix-up with the size at first, but they got it sorted out right away, and my niece is absolutely thrilled with it! The customer service was fantastic, and the chemise itself is top-notch quality.
Silk pillowcases, silk turban, free silk scrunchie
I recently bought some silk pillowcases, a silk turban, and got a free silk scrunchie during a sale. I was so happy with how nice the products were, real silk and all packed up real well. Plus, the customer service was top-notch. Had a little hiccup with the delivery, but they sorted it out quick. All in all, it was a good experience and I'd definitely shop with them again.
Silk pillowcase with hidden zipper
Hey folks, just wanted to share my experience with a silk pillowcase I ordered online. I was pretty surprised to find out it was being shipped from China, especially since the website didn't mention that. I reached out to customer service about it, but the response I got wasn't the greatest - felt a bit rude and dismissive. Transparency and sustainability are important to me as a customer, so it was a bit disappointing. Still waiting for my pillowcase to arrive, hope it's worth the wait!
"Supposed Silk Cap"
I recently bought what was said to be a silk sleep cap, but I have my doubts. It looks and feels more like satin to me. I mean, silk is supposed to be soft and smooth, with no tough creases. This is the second time I've bought this product, and my suspicions have only grown. I paid quite a bit for this, and I feel like I've been tricked. There's no care label on it, no info about the material, just a small tag with the brand name. It's disappointing to think I might have paid for a polyester thing from China.
Silk sleeping bonnet
Oh my goodness, I can't believe this company is still in business! I ordered a silk sleeping bonnet from them, thinking it was real silk, but it's actually just a blend of nylon and polyester. Talk about false advertising! And their customer service is the worst - I reached out multiple times to cancel my order, but they totally ignored me and still shipped it. Ugh! I'm definitely never shopping with them again.
Pajama set purchase
I gotta tell ya, the pajama set I bought from this store was top-notch quality. At first, I was a bit unsure 'cause the label said it was made of polyester, not silk. So, I decided to put it to the test - I burned a little piece of fabric, and turns out it really was silk! I was super impressed by how strong and real it felt. The only downside was after I washed it once, it kinda balled up a tiny bit. But, it was only noticeable on the dark parts of the fabric. Overall, I'm happy with my purchase and I'm already thinking of getting some pillowcases next!
Review with most votes
Silk sleeping bonnet
Oh my goodness, I can't believe this company is still in business! I ordered a silk sleeping bonnet from them, thinking it was real silk, but it's actually just a blen... Read onBy: Emil