Momme Silk - Reviews and experiences

The customer service at this store is amazing. Whenever I had questions about the silk pillowcases I wanted to buy, the team was quick to respond and gave me all the info I needed. They really knew their stuff and helped me choose the right product. Ordering was a breeze, all thanks to them. I felt good about my purchase because of their top-notch service.

The customer service at this store was amazing! I bought a silk pajama set not long ago, but it didn't quite fit me right. The staff helped me right away with returning it and getting a new set sent to me quickly. The quality of the product is excellent and I am really happy with what I got. I definitely suggest this store to anyone who wants top-notch silk items.

I ordered a custom-sized duvet cover from this company not too long ago and I must say, I was very impressed with the service I got. They made the cover to fit my specific measurements just right and it showed up at my door in less than a week. The silk quality was amazing and you could tell they really put thought and effort into their products. I'll definitely be coming back to buy from them again!

I'm really not happy with the customer service here. We got a silk PJ set for couples as a wedding gift, but the sizes were completely wrong. Trying to swap them has been a total nightmare. It's been months and we still don't have the right sizes. Customer service is a joke - they don't respond, they're not helpful, and they're just awful. And from what I've seen in other reviews, we're not the only ones going through this.

I just picked up a pretty silk chemise for my niece to wear as she's getting all dolled up for her big day. There was a mix-up with the size at first, but they got it sorted out right away, and my niece is absolutely thrilled with it! The customer service was fantastic, and the chemise itself is top-notch quality.

I recently bought some silk pillowcases, a silk turban, and got a free silk scrunchie during a sale. I was so happy with how nice the products were, real silk and all packed up real well. Plus, the customer service was top-notch. Had a little hiccup with the delivery, but they sorted it out quick. All in all, it was a good experience and I'd definitely shop with them again.

Oh my goodness, I can't believe this company is still in business! I ordered a silk sleeping bonnet from them, thinking it was real silk, but it's actually just a blend of nylon and polyester. Talk about false advertising! And their customer service is the worst - I reached out multiple times to cancel my order, but they totally ignored me and still shipped it. Ugh! I'm definitely never shopping with them again.