Casper Sleep Reviews

: 10
90% Would buy here again

Most relevant positive review

  2024-03-21
I ordered some pillows and a bedside table from this place and was so excited to see there was a sale happening. I ended up also grabbing two more ...Read on

Most relevant negative

  2024-03-16
This company is just terrible! I bought a mattress from them and it has been a nightmare. They haven't responded to my emails and haven't...Read on

Review with most votes

  2024-01-16
Bought a mattress back in 2017 and had five amazing years of super comfy sleep. The temperature control and support were top-notch, and I didn'...Read on

Reviews (10)

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    Pillow purchase for neck and shoulder pain relief

    I just got a new pillow to help with my neck and shoulder pain from sleeping on my side. I looked at a bunch of different brands and prices, but ended up picking one that caught my eye - this one. I've tried all kinds of pillows before, like feather ones, boxed ones, and hollow fiber ones, but none of them gave me the right balance of support and comfort. But this new pillow has been amazing. It gives me just the right amount of support without feeling too stiff, so my head can sink into it nice and cozy. Ever since I started using this pillow, my shoulder pain has gone way down and my neck feels way better. I've finally found a pillow that's perfect for me and gives me the relief I've been looking for.


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    Mattress purchase in 2017

    Bought a mattress back in 2017 and had five amazing years of super comfy sleep. The temperature control and support were top-notch, and I didn't have any back problems during that time. But after five years, I started noticing a dip on my side of the mattress, even though I was flipping it regularly. At 94kg, I was surprised by this issue. Even though the company isn't around in Canada anymore, I contacted them and they were awesome by giving me a refund of the purchase price. Their customer service was really great, and I wish more companies would be like them. I wouldn't think twice about buying this mattress again.


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    Recent bedding purchase

    I recently bought a memory foam mattress, two memory foam pillows, a duvet, and a mattress protector. I'm super happy with how comfy and high quality they all are. Honestly, the best bedding I've ever had! I wish I had made this purchase sooner. Ordering was easy peasy, payment was a breeze. The delivery was fast and smooth - got my stuff in just a few days. The delivery folks were awesome, they took away my old mattress, set up the new one, and did it all professionally. I totally recommend this company and their products. Overall, a fantastic experience!


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    New pillow review

    I've been using the new pillow I bought and gotta say, it's been amazing so far. I used to wake up every morning with a sore neck, but ever since I started using this pillow, that issue has totally disappeared. It's super soft and comfy, which makes it a breeze to find a good sleeping position. I usually switch between sleeping on my side and back, and this pillow is perfect for both. Even when I end up on my stomach sometimes, it's not too bad. It can feel a tad too high in that position, but if I just squish it down a bit, it's all good.


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    Pillows, bedside table

    I ordered some pillows and a bedside table from this place and was so excited to see there was a sale happening. I ended up also grabbing two more pillows besides the bedside table. The service was super quick and the products came in perfect shape. The only bummer was that they were sold out of pillow cases and bed sheets whenever I tried to order. It would have been awesome to snag those too!


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    Mattress purchase

    This company is just terrible! I bought a mattress from them and it has been a nightmare. They haven't responded to my emails and haven't helped me with my problems at all. Their customer service is so bad and they clearly don't care about their customers. Stay far away from this company!


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    Recent dog bed purchase

    I just bought a dog bed to test it out, and I gotta say, I was pleasantly surprised. Both of my dogs are obsessed with it and are always fighting for a spot on it. The memory foam around the bed gives them a nice, comfy pillow to rest on, which is great for my older dog with joint problems. I was so impressed that I wanted to get another one in the same colour and size, but sadly they were all sold out. Overall, I would totally recommend this product to any pet parent in search of a cozy and sturdy bed for their furry pals.


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    Original mattress purchase, lower back pain issues

    At first, I was super happy with my new mattress because all my guests loved it. But, after a couple of years and lots of snuggling with my partner, I began having some issues with my lower back and spine. Casper was awesome and sent me a new mattress with extra support for my back, but sadly, the pain didn't go away. So now, I end up crashing on the couch instead of my bed, which also puts a damper on snuggling with my partner.


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    Oversized dog bed

    I bought this massive dog bed, thinking it would be great for my fluffy buddy. Turns out, it was way too big for the room and he just wanted the couch instead. I was pretty let down by that, but the return went smoothly and I got my money back quick. By the way, I also have one of their mattresses and it's seriously comfy. It's too bad they're leaving the British market.


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    Quick, easy purchase

    I was pleasantly surprised by how easy it was to buy my item. Didn't need any help with bringing it inside, which was nice. It was neatly packed in a box I could handle myself. Setting it up was a piece of cake, and it was even more comfortable than I expected from the ads. Overall, really happy with my experience.


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