iMyFone - Overall Rating based on 28 reviews
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Refund request response
I was really happy with how patient and professional Maisie was when she helped me with my refund. She got back to me quickly, which made the wait a lot easier.
Quick and Helpful Customer Service
I was wondering about my order and Tami helped me out right away. She not only gave me the info I needed but also fixed the problem I was having. Her communication was super clear and she made sure I got what was going on. My whole experience with Tami's customer service was amazing.
App version purchase mistake
I made a mistake when buying the app version, but customer service was really quick to help me out. Ray helped me get a refund for the wrong purchase and even gave me a discount code for the full app version. The service was super prompt and helpful, I definitely recommend it.
Bought app for iPhone data recovery
The customer support person, Aimee, was super nice and really helped me out when I had an issue with my iPhone data recovery app. I honestly didn't expect anyone to respond to my messages so late, but Aimee got back to me right away and solved everything. It's really great to experience such amazing customer service. Thanks a lot!
Downloaded a cool software for fixing some phone problems
Hey, so I downloaded this software to try and fix some issues with my phone, and I was really looking forward to giving it a shot. Unfortunately, the specific restore I was looking for didn't end up working out for me. I tried for hours to make it work, but no dice. I've heard it's been successful for others though, so maybe it's just my luck.
Quick and efficient customer service
The customer service I got was amazing. They replied to my questions super fast, in just 5 minutes. It really impressed me and made dealing with the company a great experience.
Quick customer service
I was really surprised and happy with how quickly they responded to my questions! It was like, bam, right there in 5 minutes! I just wanted to give a shoutout to this amazing lady, Aimee. She was so nice and made dealing with the company really pleasant. I would definitely recommend them to my friends because of her top-notch service!
Exceptional customer service experience
I recently had the pleasure of chatting with one of the customer service folks at this company and let me tell you, it was top-notch. Right from the get-go when I asked for help to when my problem was all sorted out, the rep was right there, on the ball, knew their stuff, and made sure I was well taken care of. Their professionalism and commitment really shone through and made dealing with the company a breeze. I definitely suggest reaching out to this rep if you want fantastic customer service.
Lifetime plan purchase
I messed up when I put in the wrong email address while signing up for my lifetime plan. When I noticed my mistake, I contacted customer service for assistance. I was happy to get a quick reply from Tami. She not only resolved my issue fast but also did it in a super friendly and professional way. Tami helped me fix my mistake right away so I could fully enjoy the benefits of my purchase without any more problems. I'm really impressed with the great customer service from Tami and will definitely tell others about this awesome service.
Order got messed up, had to contact support
Hey, so I ordered something and it ended up getting charged twice, eh. I reached out to the support team and this girl Aimee was amazing, she totally helped me out with the return policy and all that jazz. It was a solid experience dealing with them, for sure!
Quick and efficient customer service
Tami was quick to answer my question and assist me in solving the problem. Plus, the new product I bought worked perfectly in moving my devices with the newest iOS updates.
Unlocking assistance
As a customer at iMyFone, I was having a hard time unlocking my phone and was ready to throw in the towel. But then, I got an email from Vera with step-by-step instructions on how to unlock my phone. I followed her advice and it worked like a charm! I had already tried reaching out to the place where I got my phone and service, but they couldn't figure it out. I am so happy with my purchase from iMyFone and thankful for Vera's help.
Subscription purchase
I signed up for a subscription and got hit with a 4013 error. I figured out the problem was with my hardware, looks like the booting IC got messed up because of some corruption in the notch panel with the face ID sensors. Even though their refund policy doesn't usually cover hardware problems, I was happy to get my money back in the end. Candy, the customer service rep, was super nice and helpful the whole time.
- Phone Repair software
So, I was trying to fix my phone with this software, but it just didn't work right. I got all mixed up with the technical stuff and couldn't figure it out. But then this person named Sherry from customer service really came through for me! They were super nice and patient, and even gave me some of my money back. Despite the software being a bust, Sherry totally saved the day with their amazing help. I'm incredibly grateful for their support and how they handled everything. Thanks a bunch, Sherry and the rest of the team!
Faulty product recovery
The product I bought didn't do what I needed it to when I was trying to get my data back. But the support team, especially Sherry, was really helpful and empathetic. They didn't just give me my money back, they really showed they care about making their customers happy.
The program not working
So I downloaded this program thinking it would fix my issue, but it ended up not working. I was kinda bummed about it, but I decided to contact customer support for assistance. Ivy was super friendly and offered suggestions to troubleshoot. Turns out, the problem was actually with my device, not the program.
Quick refund help
I had to get a refund and this guy Ray helped me out right away. He was really friendly and super dedicated to his job. He got back to me fast and gave me all the info I required.
Quick and efficient service
I just made a purchase and I gotta say, the customer service was top-notch. It was a breeze, no stress or hassle unlike some other places I've been to. The team got back to me real quick, and that was awesome. Big shoutout to the employee who helped me out, he really knew his stuff and was super helpful. Honestly, couldn't be happier with the service I got.
Refund request for a data recovery product
I had to contact customer service because the data recovery product I bought couldn't get back the info from my Notes on my iPhone. It was super frustrating and I was feeling stressed out, but I got in touch with a Tech Support Specialist named Sherry for some help. Even though I didn't know much about the product and what it could do, Sherry was really patient and understanding the whole time we talked. She took the time to explain why the product might not have worked for my situation and answered all my questions with a lot of professionalism.
Android data recovery purchase
I just bought this Android data recovery program and let me tell you, it's the best one I've ever used. It was able to recover a ton of audio data, even though there were a few files it couldn't retrieve. I'm hoping that with future updates, this program will get even better and more efficient. All in all, I'm happy with my purchase and would definitely suggest it to anyone who needs data recovery.