iMyFone

iMyFone reviews

28 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
96%
Would buy here again
Ordering
9.6
Service
9.8
Pricing
8.2
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Refund request response

9.5

"I was really happy with how patient and professional Maisie was when she helped me with my refund. She got back to me quickly, which made the wait ..."

Critical

iPhone Unlock Service

5.5

"I just bought this iPhone unlock service, eh? But man, was I bummed to find out it doesn't work with my iPhone 11. They said it can unlock any..."

Most Voted

iPhone Unlock Service

5.5

"I just bought this iPhone unlock service, eh? But man, was I bummed to find out it doesn't work with my iPhone 11. They said it can unlock any..."

Reviews (28)

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Refund request response

D

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I was really happy with how patient and professional Maisie was when she helped me with my refund. She got back to me quickly, which made the wait a lot easier.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick and Helpful Customer Service

G

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I was wondering about my order and Tami helped me out right away. She not only gave me the info I needed but also fixed the problem I was having. Her communication was super clear and she made sure I got what was going on. My whole experience with Tami's customer service was amazing.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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App version purchase mistake

E

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I made a mistake when buying the app version, but customer service was really quick to help me out. Ray helped me get a refund for the wrong purchase and even gave me a discount code for the full app version. The service was super prompt and helpful, I definitely recommend it.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Bought app for iPhone data recovery

C

2 reviews

9.5
Overall Rating
Would buy here again
Yes

The customer support person, Aimee, was super nice and really helped me out when I had an issue with my iPhone data recovery app. I honestly didn't expect anyone to respond to my messages so late, but Aimee got back to me right away and solved everything. It's really great to experience such amazing customer service. Thanks a lot!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Downloaded a cool software for fixing some phone problems

R

23 reviews

8.5
Overall Rating
Would buy here again
Yes

Hey, so I downloaded this software to try and fix some issues with my phone, and I was really looking forward to giving it a shot. Unfortunately, the specific restore I was looking for didn't end up working out for me. I tried for hours to make it work, but no dice. I've heard it's been successful for others though, so maybe it's just my luck.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick and efficient customer service

O

1 reviews

9.0
Overall Rating
Would buy here again
Yes

The customer service I got was amazing. They replied to my questions super fast, in just 5 minutes. It really impressed me and made dealing with the company a great experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Quick customer service

T

9 reviews

9.0
Overall Rating
Would buy here again
Yes

I was really surprised and happy with how quickly they responded to my questions! It was like, bam, right there in 5 minutes! I just wanted to give a shoutout to this amazing lady, Aimee. She was so nice and made dealing with the company really pleasant. I would definitely recommend them to my friends because of her top-notch service!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Exceptional customer service experience

J

28 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently had the pleasure of chatting with one of the customer service folks at this company and let me tell you, it was top-notch. Right from the get-go when I asked for help to when my problem was all sorted out, the rep was right there, on the ball, knew their stuff, and made sure I was well taken care of. Their professionalism and commitment really shone through and made dealing with the company a breeze. I definitely suggest reaching out to this rep if you want fantastic customer service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Lifetime plan purchase

L

27 reviews

10.0
Overall Rating
Would buy here again
Yes

I messed up when I put in the wrong email address while signing up for my lifetime plan. When I noticed my mistake, I contacted customer service for assistance. I was happy to get a quick reply from Tami. She not only resolved my issue fast but also did it in a super friendly and professional way. Tami helped me fix my mistake right away so I could fully enjoy the benefits of my purchase without any more problems. I'm really impressed with the great customer service from Tami and will definitely tell others about this awesome service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Order got messed up, had to contact support

M

24 reviews

9.5
Overall Rating
Would buy here again
Yes

Hey, so I ordered something and it ended up getting charged twice, eh. I reached out to the support team and this girl Aimee was amazing, she totally helped me out with the return policy and all that jazz. It was a solid experience dealing with them, for sure!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick and efficient customer service

E

1 reviews

9.0
Overall Rating
Would buy here again
Yes

Tami was quick to answer my question and assist me in solving the problem. Plus, the new product I bought worked perfectly in moving my devices with the newest iOS updates.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Unlocking assistance

T

1 reviews

9.5
Overall Rating
Would buy here again
Yes

As a customer at iMyFone, I was having a hard time unlocking my phone and was ready to throw in the towel. But then, I got an email from Vera with step-by-step instructions on how to unlock my phone. I followed her advice and it worked like a charm! I had already tried reaching out to the place where I got my phone and service, but they couldn't figure it out. I am so happy with my purchase from iMyFone and thankful for Vera's help.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Subscription purchase

J

3 reviews

9.0
Overall Rating
Would buy here again
Yes

I signed up for a subscription and got hit with a 4013 error. I figured out the problem was with my hardware, looks like the booting IC got messed up because of some corruption in the notch panel with the face ID sensors. Even though their refund policy doesn't usually cover hardware problems, I was happy to get my money back in the end. Candy, the customer service rep, was super nice and helpful the whole time.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

- Phone Repair software

L

2 reviews

8.0
Overall Rating
Would buy here again
Yes

So, I was trying to fix my phone with this software, but it just didn't work right. I got all mixed up with the technical stuff and couldn't figure it out. But then this person named Sherry from customer service really came through for me! They were super nice and patient, and even gave me some of my money back. Despite the software being a bust, Sherry totally saved the day with their amazing help. I'm incredibly grateful for their support and how they handled everything. Thanks a bunch, Sherry and the rest of the team!

Detailed Ratings

Order
8.0
Service
10.0
Price
6.0
Delivery
8.0

Do you already have an account?

Faulty product recovery

E

7 reviews

9.5
Overall Rating
Would buy here again
Yes

The product I bought didn't do what I needed it to when I was trying to get my data back. But the support team, especially Sherry, was really helpful and empathetic. They didn't just give me my money back, they really showed they care about making their customers happy.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

The program not working

H

3 reviews

9.5
Overall Rating
Would buy here again
Yes

So I downloaded this program thinking it would fix my issue, but it ended up not working. I was kinda bummed about it, but I decided to contact customer support for assistance. Ivy was super friendly and offered suggestions to troubleshoot. Turns out, the problem was actually with my device, not the program.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Quick refund help

D

8 reviews

10.0
Overall Rating
Would buy here again
Yes

I had to get a refund and this guy Ray helped me out right away. He was really friendly and super dedicated to his job. He got back to me fast and gave me all the info I required.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Quick and efficient service

H

9 reviews

9.5
Overall Rating
Would buy here again
Yes

I just made a purchase and I gotta say, the customer service was top-notch. It was a breeze, no stress or hassle unlike some other places I've been to. The team got back to me real quick, and that was awesome. Big shoutout to the employee who helped me out, he really knew his stuff and was super helpful. Honestly, couldn't be happier with the service I got.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Refund request for a data recovery product

V

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had to contact customer service because the data recovery product I bought couldn't get back the info from my Notes on my iPhone. It was super frustrating and I was feeling stressed out, but I got in touch with a Tech Support Specialist named Sherry for some help. Even though I didn't know much about the product and what it could do, Sherry was really patient and understanding the whole time we talked. She took the time to explain why the product might not have worked for my situation and answered all my questions with a lot of professionalism.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Android data recovery purchase

J

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought this Android data recovery program and let me tell you, it's the best one I've ever used. It was able to recover a ton of audio data, even though there were a few files it couldn't retrieve. I'm hoping that with future updates, this program will get even better and more efficient. All in all, I'm happy with my purchase and would definitely suggest it to anyone who needs data recovery.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

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About iMyFone

iMyFone Technology Co., Ltd., commonly known as iMyFone, is a technology company established in 2015 that specializes in developing utility software for smartphones. Their products cater to a range of needs including data recovery, storage management, privacy protection, and system repair for both iOS and Android devices. Over the years, iMyFone has gained recognition for creating powerful tools that assist users in managing their mobile devices more efficiently, thereby solving common problems related to data management and system optimization. The company has built a solid reputation for its innovation and efficacy in developing software solutions designed to enhance the user experience across mobile ecosystems.

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Contact Information

🌐 www.imyfone.com

Categories iMyFone

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Last update: November 29, 2024

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