Theresia

I bought a new pillowcase and was really excited about all the good things it was supposed to do. But, after using it for a few nights, I saw some big stains where my head was laying. Even though I washed it like the instructions said, the stains didn't come out. I contacted customer service to try and fix the problem, but their answer wasn't very helpful. I wouldn't suggest this product to anyone.

I was really surprised and happy with how quickly they responded to my questions! It was like, bam, right there in 5 minutes! I just wanted to give a shoutout to this amazing lady, Aimee. She was so nice and made dealing with the company really pleasant. I would definitely recommend them to my friends because of her top-notch service!

I had to ask for a replacement spare part for my toilet cassette under warranty. Janet from the service department took care of everything really well and quickly. I was pretty impressed with how efficient and effective the service was. The part came right on time, and I was able to fix my toilet without any trouble. I'm happy with how my warranty claim turned out.

I just bought some fancy skincare stuff from this company and let me tell you, the quality is top-notch. The scents are unbelievable and my skin has never looked better. Ever since I started using these products, I've seen a big difference in how my skin feels and looks. The serums and moisturizers are my absolute faves, they're super hydrating and make my skin feel so smooth.

I had such a frustrating time with the VPN server not working right. No matter how many times I tried, it just wouldn't give me access to the location I needed. It was a real pain having to figure out what was going on and fix the problem.

The ordering process was super easy to follow and I was able to find exactly what I wanted. Checking out was a breeze and didn't take long at all. Even though everything went smoothly, I do wish there were more ways to customize the products.

My time with the luxury shoe brand was amazing. The shoes are made with so much care and high quality, combining traditional Italian skills with new, creative designs. I really appreciate how the brand focuses on sustainability, slow fashion, and empowering women. Every pair of shoes is like a piece of art, made with beautiful materials and precise details that show the brand's dedication to top-notch quality and comfort. The vibrant colours, special textures, and classy shapes of Mia Becar's shoe lines truly encourage women to feel confident and unique.

Tried to order contacts, but was only allowed to get the recommended ones. Ended up canceling my order because of that, had a bad experience. Won't be ordering from them again because I don't agree with their refund policy.

I contacted Casadei about fixing a pair of brand new Blade C+C shoes that got damaged on their second wear. They were stored in a red fabric shoe bag that left lint on the crystals and messed up their look. I sent pictures and asked to pay for the repair, but they said no without telling me why. Now I'm stuck with unusable shoes and the only ones who can fix them won't do it for no reason. It's so disappointing! Other brands like Prada have no problem fixing items even years later, but Casadei just didn't care. They lost a loyal customer.