VyprVPN - Overall Rating based on 24 reviews
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Overcharged for incorrect currency, misleading invoices, delayed refund
I had a frustrating experience with the company's billing system. They overcharged me in GBP instead of EUR for a year's worth of service. To make it worse, my previous invoices disappeared and were replaced with one from a different country. When I contacted customer service to fix the mistakes, they blamed it on a "billing platform migration". They promised to refund the extra charge promptly, but three months have gone by and I still haven't seen any money back. This makes me question their integrity. I expected better from a well-known VPN service. If they had taken immediate action, it would have shown me they are committed to making things right and providing good customer service. Sadly, this experience has made me lose trust in them, and I won't be using their services anymore.
Deceptive auto-renewal
I used to have a subscription with this company a few years back, but it expired in 2022. However, I got a message from Paypal saying that they charged me for another yearly subscription, and there was a confirmation email in my inbox about the purchase. I didn't give permission for this, it seems like they just turned on my old account again without asking. It feels like a scam to me.
Smooth, efficient, reliable
I just bought something from this VPN company and I gotta say, I was really impressed with how easy and quick everything was. Browsing their site and placing my order was a breeze, no headaches. Their service was solid and I felt good about their security. All in all, I'm happy with how it all went down.
Connection issues, customer service disappointment, wasted time
I had some good luck at first with VyprVPN, managed to connect most of the time. But things went downhill fast when I couldn't connect at all. I tried reaching out to customer service for help, but all I got back were the same old suggestions that didn't work this time. After struggling for 4 days without any connection, I decided to try out some other, cheaper VPN services - and they worked perfectly right from the start. It was frustrating to waste so much time trying to fix the issue with VyprVPN, when other companies just have different servers that are always up to date. In the end, my experience with VyprVPN left me feeling let down and unsatisfied.
Excellent customer service
I had a really awesome time with the customer success team when I needed some help. They were super helpful, quick to respond, and made me feel like a valued customer. I really appreciate the genuine support they gave me and how they really care about making sure customers are happy. Thanks for making it such a positive experience!
VPN purchase for Swiss TV access
I was actually pretty let down when I found out that the VPN didn't actually work like it said it would for watching Swiss TV. However, I had no problems accessing German channels, which was a relief. The VPN did alright overall, but not being able to watch Swiss TV was a big letdown for me.
Recent Purchase
Eh, so I just got this thing, eh? I tried it out a while back and it was just okay. I'm living in China, right, and I heard this one's supposed to be good for that, so I figured I'd give it another shot. Tried to connect with the fancy Chameleon thing first, thought it was gonna be great, but it wouldn't work at all! Ended up connecting with WireWard instead using the automatic thing. It's doing the job for now, but not getting my hopes up too high, you know what I mean?
Affordable but spotty performance
The VPN was pretty cheap at first and mostly worked fine for a couple of years. But, it had trouble connecting to a lot of public wifi networks, which might be because of Vypr or the network settings. Some servers far away had slow speeds, so it was better to just stick to nearby countries for a better connection. Lately, I had a hard time trying to install the VPN on my laptop because Avast kept blocking the installation file, and the support team couldn't really help me out until I figured it out on my own.
Inconsistent performance, frustrating setup
I was pretty impressed with the VPN performance at first, but once Windows needed an update, things went downhill fast. Trying to get it working properly again turned into a real nightmare. I kept having to uninstall and reinstall it, and every time I did, I lost my internet connection. Setting up a VPN shouldn't be this frustrating, especially for someone like me who isn't a tech whiz.
VyprVPN not functional in China
I was so let down by my time using VyprVPN in China. The app just didn't cut it thanks to all the rules China has. I couldn't even get into my account or link up with the VPN using any way. It was a total hassle trying to surf the web safely and freely while in China.
VPN server connection issue
I had such a frustrating time with the VPN server not working right. No matter how many times I tried, it just wouldn't give me access to the location I needed. It was a real pain having to figure out what was going on and fix the problem.
VPN purchase
I just got a new VPN, and I gotta say, it's not bad! Like, the connection is solid and hardly ever drops. But, there's this annoying problem where it kicks me out unexpectedly and gives me error messages telling me to log back in. Also, I've noticed that my internet gets a bit slower when I use the VPN.
Quick and easy purchase
Eh, so I decided to try out this VPN thing that everyone was talking about. It was supposed to be amazing, you know? But to be honest, it was just okay. Sometimes it did the job, other times, it was pretty disappointing. Plus, it costs $80 a year which is a lot of cash, eh? Especially when there are free options that actually work better. I don't think I'll bother with it again unless they seriously step up their game, eh.
Renewed subscription issue
I had a real pain trying to renew my subscription. I tried deleting my account and starting a new one, but the app was still stuck on my old account. It was so inflexible and hard to update my account info, making renewing impossible and super annoying. The whole set up process was confusing and a pain, leaving me frustrated. In the end, I was pretty disappointed with the service.
Slow to connect with MacOS Catalina
Oh my goodness, this VPN is such a pain to connect on my Mac! And it seems like my iPhone is always running in the background with it, completely draining the battery. But once it finally connects, it's smooth sailing - super fast and never loses connection, even after using it for years on all my devices.
Waste of money
I really thought this VPN was going to be great, but it turned out to be a complete waste of money. I paid for it and couldn't even get it to work! Plus, when I needed help, there was nobody around to assist me. Honestly, I wouldn't recommend buying it at all!
VPN service subscription
I just bought a subscription for a VPN service and was bummed to realize that the servers they said they had in different countries weren't even there. It was kinda misleading and not cool considering what they promised on their site. I count on getting accurate info to make smart choices, and this whole thing left me annoyed and feeling like I got tricked. I'm hoping the company does something about this problem and starts being more upfront with their customers.
Browsing privacy and security
Hey everyone, if you want to keep your online stuff private and secure, I suggest using this VPN. Just remember to only use it for surfing the web and not for any other apps you've got on your gadgets.
Quick bandwidth, easy sign up process
This service is amazing for speed and efficiency. The internet is super fast, so streaming and downloading are quick and easy. Signing up was simple, with clear instructions and no confusing steps. I was able to start using it right away, and I haven't regretted it at all.
IP unblocking failure, compatibility issues
So I gave this service a try to unblock IP addresses, well, it was a total fail. It didn't work at all in stopping the VPN software detection, plus it messed up my computer settings and caused some big problems. My browsers were acting weird, and I had buffering delays even when I was offline from the VPN. And on top of all that, when I wanted to cancel my account, I couldn't even get on the website. It was a big fail, eh.
Review with most votes
IP unblocking failure, compati
So I gave this service a try to unblock IP addresses, well, it was a total fail. It didn't work at all in stopping the VPN software detection, plus it messed up my computer... Read onBy: Ryley