
Private Internet Access - Reviews and experiences
Oct 2023-Oct 2026
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Reviews (36)
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Café Wi-Fi fix
Café Wi-Fi fix
Needed it after sketchy café Wi-Fi. It connects quickly and feels straightforward; server switching can lag, though.
Arrived ready to go
Arrived ready to go
Started using it on Linux Mint this week. Delivery was quick, and support answered my setup question clearly. Split tunnelling worked right away, which was nice.
Doubts gone pretty quick
Doubts gone pretty quick
I expected glitches after other VPNs, honestly. This one just connected, login was simple, and all my devices work fine.
A checkout that actually works
A checkout that actually works
I expected another website headache after my coworker mentioned it, honestly. But checkout went through fine, and chat even replied. Weirdly relieved, not gonna lie.
Came sooner than expected
Came sooner than expected
TimingUsed it again last month after a break; first impression was it's sturdy and easy to use. Delivery turned up earlier than they said and customer service actually sorted a small hiccup quickly — kinda a pleasant surprise, uh
Finally found it
Finally found it
App & PortalI first spotted this on a Reddit thread and signed up on a whim. The moment I saw policy-based routes on my UniFi dashboard working, I relaxed — and told my coworker. Apps on iPhone and Mac worked, solid value so far, will stick around.
Surprisingly solid, actually works
Surprisingly solid, actually works
QualityI was on the fence for a while — read too many horror stories about VPNs that throttle or drop connections. I worried about setup and whether it'd actually be fast. Had a couple of bad runs with other providers (slow servers, patchy support), so yeah, sceptical. After trying this one a few days those doubts mostly went away. The app is dead simple, speeds stayed strong even to distant servers, and streaming and video calls have been smooth. Bit relieved, and it's been holding up so far.
Two a.m. relief
Two a.m. relief
Reliabilitysteady connections, no surprises, and I'll keep using it.
Secure and User Friendly VPN
Secure and User Friendly VPN
OverallI'm so happy with the Secure and User Friendly VPN I bought. The settings and setup were super easy to understand, making it a piece of cake to get started. The security features made me feel secure knowing my online activities were safe. The response times were fast and dependable, and I liked how honest they were in their communication. All in all, I couldn't have asked for a better VPN service.
Long-time user, value for price
Long-time user, value for price
PriceI've been using this VPN for about 7 years and I have no plans to switch. The interface is simple and easy to use, that's why I keep using it. The price is fair for what you get and I love the mobile app, it's user-friendly too.
VPN for Linux
VPN for Linux
QualityPIA works really well on Linux, it's super solid. Installation is a breeze, even if you're new to it. Upgrades are smooth and easy, no headaches at all. I definitely recommend it for fellow Linux users.
IP addresses, multiple locations, hidden IP
IP addresses, multiple locations, hidden IP
ServiceI'm really happy with the service this company offers. It's been super helpful for me to have the option to use IP addresses from different countries and cities. This way, I can hide my real IP address and keep my online privacy and security tight. The process of using this service has been smooth and easy, which I really like.
Keywords for my purchase:
Keywords for my purchase:
ReliabilityI bought a VPN for my trip so I could access US sites while in Italy and Monaco, but I was bummed out that I couldn't get it to connect. I tried a bunch of times over 5 days on two different Android devices, but I kept running into issues. When I did finally get connected, it worked fine, but it was annoying how unreliable it was. I was really hoping for a better experience, especially while traveling.
VPN service subscription
VPN service subscription
ComplaintsWhen I try to connect to a US server, sometimes I end up in a totally different country and the speed is so slow, only 1-3Mb. It's not as good as other VPN providers I've tried on this device. The customer service wasn't great, it seemed like the support team wasn't trained properly.
Annoying VPN
Annoying VPN
App & PortalSo, I tried using this VPN and it was honestly the worst. I couldn't even finish their stupid survey because it kept kicking me out! Seriously, I just wanted to give my feedback but I guess they didn't want it. Ugh. Anyways, I'm going back to Nord VPN because at least that actually works.
VPN subscription
VPN subscription
OverallI've been using this service for a few years now, and I gotta say, it really lives up to its promises. The VPN keeps my internet connection secure and private, so I can surf the web without stressing about my personal info getting hacked. Plus, it's super easy to set up and use, perfect for tech-savvy and not-so-tech-savvy folks alike. Just a tip - keep an eye out for their sales events to snag a subscription at a discounted rate. Trust me, it's totally worth it for anyone wanting to boost their online privacy and security. Highly recommend this VPN!
Shadowsocks not supported by Android app
Shadowsocks not supported by Android app
App & PortalThe Android app doesn't support the Shadowsocks protocol, and the speed is pretty slow at just 11 Mbps. The WireGuard profile is dynamic, but it's kind of useless without PIA's app. And to top it off, the Helpdesk doesn't work with Firefox browser. Overall, the support was pretty disappointing.
Awesome for 4 years
Awesome for 4 years
ReliabilityI've been using it for about 4 years now and it's been so awesome. I use it all the time for my work, where I need really secure access, and it's never failed me. I would definitely recommend it to anyone who wants to keep their online stuff private.
Quick and easy VPN setup
Quick and easy VPN setup
QualityThis is hands down the best VPN I've ever tried. The connections are super fast and I haven't had any issues or headaches. I would definitely recommend this product to anyone in need of a reliable VPN service.
New VPN subscription
New VPN subscription
QualityOh my goodness, I was using this other VPN before, and then I discovered this one, and let me tell you, it's amazing! The speed is crazy fast and it's unbelievably user-friendly. I can watch all my fave shows without any annoying buffering. And to top it off, it's super secure, so I feel totally safe online. I'm definitely recommending it to all my friends!
About Private Internet Access
Private Internet Access (PIA) is a virtual private network (VPN) service provider that offers online privacy and security solutions to its users. The company was founded in 2010 and is headquartered in Denver, Colorado, USA. PIA provides encrypted VPN tunnels that allow individuals to browse the internet securely, shield their internet activity from prying eyes, and bypass geo-restrictions. The service operates servers in numerous countries worldwide, allowing users to obscure their real IP addresses and appear as though they are accessing the internet from a different location. PIA emphasizes a strong commitment to user privacy, offering features like a strict no-logs policy, which ensures that the company does not collect or retain any user data related to their online activities while connected to the VPN.
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Last update: October 17, 2026
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