PureVPN - Overall Rating based on 21 reviews
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Recent renewal assistance
I've been a loyal customer for a long time and just needed some help to renew my subscription recently. Furqan in customer service was super helpful and patient in helping me out. Their expertise and professionalism made everything go really smoothly and quickly. I'm grateful for the great service I've always gotten from this company.
VPN purchase
I never really had any problems - and that one time I had some questions about speed, the guy from tech support named Bob was super helpful. He really knew his stuff and made me feel like a genius! I've been with this company for ages and I'm definitely sticking around!
VPN service for gaming
I've been using this VPN for gaming for about a year now, and I have to say, it's been pretty great. The customer service has always been excellent whenever I had any issues, which they helped me fix right away. The VPN works really well for gaming, with no lag or interruptions. I can easily switch servers and have a smooth gaming experience. Overall, I'm really happy with my purchase and would recommend it to any gamer in need of a reliable VPN.
5-year subscription renewal for the PureMax plan
I just renewed my 5-year subscription for the PureMax plan and I gotta say, it was so easy and nice. I had some trouble with international charges and my computer during the renewal, but the chat support person from the company was amazing. They were so nice, patient, and helpful the whole time, which I really appreciate in customer service. The PureMax plan itself is awesome and I definitely suggest it to anyone who wants to boost their online security and privacy.
5-year plan purchase
The product works great for me and I really like the good price. The customer service guy, Peter, was super helpful and made everything easy for me. I totally suggest giving this VPN a try if you want something reliable.
Long-term customer satisfaction
As a customer for a long time, I've been really happy with the VPN service I've been using. The Internet kill switch feature is great because it makes me feel safer knowing my online stuff is always protected. It's also super helpful that the VPN works on different operating systems like Android, iOS, Windows, and Linux Ubuntu - makes it easy to use on all my devices. The security suite that comes with the Max package has been awesome for keeping my personal info safe and stopping any data leaks. I had a billing issue recently, but the customer service team was quick to help me out and actually saved me some money in the end.
VPN purchase
I just bought a new laptop and installed an antivirus program, but then I couldn't use my VPN. Luckily, I got help from a tech expert who fixed the problem by accessing my laptop remotely. They knew what they were doing and were really patient, giving me awesome support. Now I can watch UK TV even when I'm overseas.
VPN software effectiveness.
The VPN software works really well for me. Every time I connect, it does its job without any issues. I like that it has servers all over the world, so I can access websites like BBC without any geolocation restrictions. But one thing to note is that Netflix doesn't always allow VPNs, which can be a bummer for some people.
Got help from one of your support team members
So, like, this guy Alfred from the support team totally saved my life with this super annoying issue I've been dealing with forever. He's honestly the best and I'm so grateful for all his help. He definitely deserves a million points for being such an amazing support guy.
Quick Customer Service
I had a problem with my service, so I contacted customer service for some help. I was surprised at how fast they replied and fixed my issue quickly. The person I spoke to was really friendly and knew their stuff, which made the whole thing easy. I liked that they didn't waste time and just got right to it. In the end, I was impressed with their customer service and would definitely suggest them to others.
VPN purchase
I got a VPN to keep safe online and it's been amazing. I've been using it for years and it always protects me when I'm surfing the web. I like how I can connect to different servers without stressing about someone tracking me. It's great!
Virtual private network subscription
When I tried to use the service, there were so many technical problems. I kept getting error messages and couldn't connect smoothly. It honestly felt like a waste of money for something that was supposed to make things easier and more secure.
VPN purchase
So, I bought a VPN service not long ago, and let me tell you, the customer service was amazing! The staff was super helpful and always there to help me with any questions or problems I had. I was pleasantly surprised to get such great support.
Uzair, VPN deal, 10 devices, professional, privacy
As a customer, I gotta say my experience with the service from this guy Uzair was top-notch. The VPN deal I got was the best I've seen - could use it on up to 10 devices with no issues. Uzair was super professional, made the whole thing smooth and quick. It was reassuring to know my privacy was in good hands with someone who actually cares. Big props to the company for having such dedicated folks who really go the extra mile to make sure customers are happy. I really hope they keep doing well because they're truly making a difference by offering great service and putting customer privacy first.
Fast support system
The customer service here is amazing. The Bot is super fast and always finds solutions, but if it can't, it smoothly transfers you to a real person. The agent I spoke with was so helpful and fixed my problem right away.
VPN purchase
I bought this VPN thing and it was supposed to work with my NAS, but some of the servers didn't work. It took forever for them to fix it, but in the end, they said not to use those servers. The support team was pretty nice and actually helpful, but I had to talk to them at 2am because of the time zone difference. It was a bit annoying, but at least they got it all sorted out.
Banking help
I was having a bit of a hard time logging into my online banking while using this tool that helps me stay private on the internet. I ended up chatting with this dude named Peter who works for the company and he guided me through the steps to get back into my bank account online. Now I've got it all figured out so I can use this tool and do my banking hassle-free. I'm super grateful for Peter's help and I'll definitely recommend this tool to my buddies.
VPN purchase
My experience with the VPN service has been amazing, eh. The customer success manager I worked with was so helpful and gave me great advice that made my experience smooth and enjoyable. I've tried other VPN providers, but none of them have come close to the level of service I got at this company, eh.
PureVPN with dedicated IP and open ports
So, I just got this new VPN service with a dedicated IP and open ports, and let me tell you, I am loving it. My internet provider doesn't offer this kind of thing, so I turned to PureVPN for help. I've been using it for about a week now, and it's been faster and more reliable than I could've imagined. With the dedicated IP and open ports, I can get to the content I want without any hassle. And the customer support team has been amazing whenever I've had questions or concerns. Honestly, I would totally recommend this service to anyone looking for a solid VPN with extra features.
Best VPN ever
I had to share with you about this really awesome VPN I've been using, eh. The customer support team is seriously the best - they're always there to help me out and answer all my questions. And when it comes to watching my favorite IPL matches, it's like I'm right in the stadium with how smooth and hassle-free everything is with this VPN. I totally recommend it to anyone looking for a top-notch VPN service that not only makes streaming easy, but also has the best customer support ever, eh!
Review with most votes
Setting up VPN on Asus router
I tried setting up the VPN on my Asus router, eh? It was so darn confusing! I couldn't figure it out on my own, so I opened a ticket on their website, eh? The tech support ... Read onBy: A. Murray