PureVPN

PureVPN - Reviews and experiences

Average rating
8.8 /10
Based on 41 reviews
Oct 2023-Nov 2025
Star distribution
58x
426x
35x
22x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (41)

Unexpected help

Service

Rainy morning, the van squeaked like my knees. I needed help moving — bad back and a pile of boxes from a rough previous mover. I was sceptical, but they were steady, careful and a bit funny, which calmed me down.

VPN purchase

Service

I just bought a new laptop and installed an antivirus program, but then I couldn't use my VPN. Luckily, I got help from a tech expert who fixed the problem by accessing my laptop remotely. They knew what they were doing and were really patient, giving me awesome support. Now I can watch UK TV even when I'm overseas.

Got help from one of your support team members

Service

So, like, this guy Alfred from the support team totally saved my life with this super annoying issue I've been dealing with forever. He's honestly the best and I'm so grateful for all his help. He definitely deserves a million points for being such an amazing support guy.

VPN purchase

Service

So, I bought a VPN service not long ago, and let me tell you, the customer service was amazing! The staff was super helpful and always there to help me with any questions or problems I had. I was pleasantly surprised to get such great support.

Uzair, VPN deal, 10 devices, professional, privacy

Service

As a customer, I gotta say my experience with the service from this guy Uzair was top-notch. The VPN deal I got was the best I've seen - could use it on up to 10 devices with no issues. Uzair was super professional, made the whole thing smooth and quick. It was reassuring to know my privacy was in good hands with someone who actually cares. Big props to the company for having such dedicated folks who really go the extra mile to make sure customers are happy. I really hope they keep doing well because they're truly making a difference by offering great service and putting customer privacy first.

Fast support system

Service

The customer service here is amazing. The Bot is super fast and always finds solutions, but if it can't, it smoothly transfers you to a real person. The agent I spoke with was so helpful and fixed my problem right away.

Banking help

Service

I was having a bit of a hard time logging into my online banking while using this tool that helps me stay private on the internet. I ended up chatting with this dude named Peter who works for the company and he guided me through the steps to get back into my bank account online. Now I've got it all figured out so I can use this tool and do my banking hassle-free. I'm super grateful for Peter's help and I'll definitely recommend this tool to my buddies.

VPN purchase

Service

My experience with the VPN service has been amazing, eh. The customer success manager I worked with was so helpful and gave me great advice that made my experience smooth and enjoyable. I've tried other VPN providers, but none of them have come close to the level of service I got at this company, eh.

Best VPN ever

Service

I had to share with you about this really awesome VPN I've been using, eh. The customer support team is seriously the best - they're always there to help me out and answer all my questions. And when it comes to watching my favorite IPL matches, it's like I'm right in the stadium with how smooth and hassle-free everything is with this VPN. I totally recommend it to anyone looking for a top-notch VPN service that not only makes streaming easy, but also has the best customer support ever, eh!

Setting up VPN on Asus router

Service

I tried setting up the VPN on my Asus router, eh? It was so darn confusing! I couldn't figure it out on my own, so I opened a ticket on their website, eh? The tech support person, let's call him Bob, replied real quick and helped me solve all the problems I was having. He was so nice and explained everything in a way that even I could understand, eh? I really appreciate how helpful and professional he was, eh? The VPN works great now and I feel so much safer online, eh?

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About PureVPN

PureVPN is a virtual private network (VPN) service provider that offers internet security and privacy solutions to its users. Established in 2007, the company is headquartered in Hong Kong and offers its services globally. PureVPN provides encrypted internet access, anonymizes user identity, and helps bypass geo-restrictions on websites and streaming services. The company boasts a network of over 6,500 servers in more than 140 countries, allowing users to hide their real IP address and secure their digital presence against potential online threats. PureVPN's services are aimed at both individual and corporate clients, offering features like internet freedom, data security, and online privacy.

Contact Information

🌐 www.purevpn.com

Categories PureVPN

Last update: November 1, 2025

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu