HotspotShield - Overall Rating based on 16 reviews

94% Would buy here again

Featured Reviews

Most relevant positive review

  2024-03-29
Quick and reliable app

Well, this app is really impressive when it comes to updates and staying ahead of the competition. It's so handy for getting around blocked content, like BBC iPlayer, and i... Read onBy: Reta Gerhold

Most relevant negative review

  2024-03-18
Unauthorized charges refund

I recently noticed some unexpected charges on my credit card for a service I didn't even sign up for or use. I was pretty annoyed because I didn't get any email warnin... Read onBy: Casper

Review with most votes

  2023-10-28
Reliable and versatile VPN ser

This VPN service is amazing and super dependable. You can use it on all kinds of devices, which is great for people with all sorts of tech setups. Plus, it's affordable, sa... Read onBy: Frieda

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    Quick and reliable app

    Well, this app is really impressive when it comes to updates and staying ahead of the competition. It's so handy for getting around blocked content, like BBC iPlayer, and it's got a bunch of different location options to help you stay anonymous online. And the customer service is top-notch - they're quick to respond and sort out any issues that might come up. All in all, great job!


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    VPN from Dashlane Premium

    I really enjoyed using Dashlane Premium's VPN! It's super fast and secure. Customer service is decent, not the greatest though. NordVPN is better, but this one is affordable and does the job for me. I would definitely recommend it!


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    Unauthorized charges refund

    I recently noticed some unexpected charges on my credit card for a service I didn't even sign up for or use. I was pretty annoyed because I didn't get any email warnings about the charges, so it all seemed fishy. When I tried contacting customer service through chat and email, they took way too long to respond and weren't all that helpful. The person I talked to couldn't fix the problem and said they didn't do phone support. It was frustrating that I couldn't talk to a supervisor about my concerns, making me feel like my issue wasn't being taken seriously. This whole situation made me doubt if the service is legit or just a big scam.


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    VPN installation assistance

    I had a bit of a hard time setting up my VPN on my TV as one of my fancy gadgets, but when I contacted customer service, they got back to me right away and gave me super clear instructions that did the trick. I was pretty amazed by how quick and helpful they were, so I just wanted to give a big shoutout to Louie and the whole crew for their awesome assistance.


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    Efficient problem resolution

    I ran into a problem with a billing error not long ago, so I had to reach out to customer support. Usually, my interactions with customer support leave me feeling let down and annoyed. But this time around, things were totally different with this company. The customer service rep got back to me right away, figured out the issue quickly, and sorted it out within a few days. I was really impressed by how skilled and professional the support team was. All in all, I'm super happy with the service I got from this company.


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    Product review after 3 years

    Eh bud, so I've been using this top-notch product for about 3 years now, and I recently had to renew my subscription. The customer service rep, Nino, was a total gem and helped me out big time by extending my subscription for another 3 years. I've been a die-hard fan of this VPN for the past 6 years, and I gotta say, it's always come through with fast speeds, no hiccups, and it's never let me down when it comes to accessing restricted sites while I'm travelling abroad. I've tested out a few other VPNs in the past, but none of them even come close to the reliability and effectiveness of this one. As I gear up for my 9th year using this VPN, I have full confidence that it'll remain a crucial part of my daily internet routine.


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    VPN purchase

    This VPN is so fast and works really great for streaming. No annoying buffering, which is awesome. It unblocks most geo-blocked content, eh. But, some websites like Virgin GO and FuboTV have found ways to block it, unfortunately. It would be nice if they could come up with more ways to outsmart those sites, like switching your IP address more frequently or offering more country options, eh.


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    Online purchase, global accessibility

    I just made an online purchase for this service that said I could access stuff from all over the world, and let me tell you, it was on point! I finished paying, and within an hour, I was watching all my favorite UK shows and even some adult stuff that I couldn't see in Turkey before. And as a big sports fan, being able to stream my Sky Go app in Turkey was a total game-changer. The quick service and smooth experience totally blew me away. Thanks a bunch!


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    Hotspot Shield protection subscription

    I recently contacted customer support about my protection subscription, and I gotta say, I was impressed by how fast, friendly, and helpful their response was. It felt good to know that someone was there to help me out when I needed it. All in all, I'm really happy with Hotspot Shield and I feel a lot safer using it on my computer. Thanks for the awesome service and support.


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    Premium subscription satisfaction

    I've been a premium user for over three years now, and let me tell you, this VPN connection is crazy fast and super efficient. I really appreciate having so many locations to choose from, but honestly, I usually just go with the auto feature. This VPN is awesome for browsing, gaming, and even video calling - I can have multiple devices connected at the same time with no issues. Recently, I had a small problem and decided to reach out to customer service through the live chat. I was pleasantly surprised at how quickly I was connected to a live agent. They sorted out my issue in just a few minutes, and I couldn't be happier with the service.


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    Cyber security protection

    Staying on top of cyber security can feel overwhelming, but thanks to Dash Lane Password Manager and Hotspot Shield VPN, it's become so much simpler. I've managed to beef up my online safety by tweaking my network and social media settings as needed. The folks at Hotspot Shield were super friendly and helpful, walking me through everything and offering up all the info I could ask for. They even hooked me up with links to find what I needed, like the exact location and range of the Geo VPN. I can't recommend Hotspot Shield enough for anyone looking for top-notch VPN protection.


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    Quick purchase

    I wasn't sure I needed their service at first, but a friend pushed me to give it a try. Once I realized I was lost, I decided to ask for help. The person I talked to was really nice and understanding, making me feel a bit silly for hesitating. It goes to show that sometimes it's not just about the product, but the service that truly matters. Being someone who's not super tech-savvy, I was grateful for the assistance.


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    Subscription reset assistance

    Last July, I had a problem with my service provider that took eight months to resolve before I decided to start fresh with my subscription. The only issue was that I couldn't access the email linked to my account, so resetting my password became impossible. The customer service team was so understanding and supportive, walking me through the process step by step. They were able to help me smoothly, even though they were dealing with lots of other customers. Their knowledge about my situation was really impressive and they fixed the problem without any hassle. Thanks to this great experience, I am now a satisfied customer for life.


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    VPN service

    I gotta say, I was really impressed with how quick and helpful the customer service team was. They didn't waste any time and owned up to their mistake right away, fixing everything without me having to do a thing. Their transparency and how efficiently they handled things was top-notch. And can we talk about how fast and user-friendly the VPN service is? They really nailed keeping it easy to use but super effective. I'm so thankful for the smooth experience and I definitely suggest their services to anyone looking for a reliable VPN.


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    Reliable and versatile VPN service

    This VPN service is amazing and super dependable. You can use it on all kinds of devices, which is great for people with all sorts of tech setups. Plus, it's affordable, safe, and you can use it from anywhere in the world. Whether you're on an iPhone or a desktop, this VPN works with lots of different operating systems. I've been using it since 2018, and it's still running perfectly.


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    VPN

    Oh man, I was trying to use the VPN on a bunch of different devices and couldn't sign in for the life of me. So, I finally decided to contact customer service and let me tell you, they were on the ball! Super quick and so professional. They helped me out and got everything sorted. I can't thank them enough for their support. I've tested out a few different VPN providers, but honestly, this one takes the cake in my books.