HotspotShield

HotspotShield - Reviews and experiences

Average rating
9.2 /10
Based on 15 reviews
Oct 2023-Mar 2024
Star distribution
55x
49x
30
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (15)

VPN installation assistance

Service

I had a bit of a hard time setting up my VPN on my TV as one of my fancy gadgets, but when I contacted customer service, they got back to me right away and gave me super clear instructions that did the trick. I was pretty amazed by how quick and helpful they were, so I just wanted to give a big shoutout to Louie and the whole crew for their awesome assistance.

Efficient problem resolution

Service

I ran into a problem with a billing error not long ago, so I had to reach out to customer support. Usually, my interactions with customer support leave me feeling let down and annoyed. But this time around, things were totally different with this company. The customer service rep got back to me right away, figured out the issue quickly, and sorted it out within a few days. I was really impressed by how skilled and professional the support team was. All in all, I'm super happy with the service I got from this company.

Hotspot Shield protection subscription

Service

I recently contacted customer support about my protection subscription, and I gotta say, I was impressed by how fast, friendly, and helpful their response was. It felt good to know that someone was there to help me out when I needed it. All in all, I'm really happy with Hotspot Shield and I feel a lot safer using it on my computer. Thanks for the awesome service and support.

Cyber security protection

Service

Staying on top of cyber security can feel overwhelming, but thanks to Dash Lane Password Manager and Hotspot Shield VPN, it's become so much simpler. I've managed to beef up my online safety by tweaking my network and social media settings as needed. The folks at Hotspot Shield were super friendly and helpful, walking me through everything and offering up all the info I could ask for. They even hooked me up with links to find what I needed, like the exact location and range of the Geo VPN. I can't recommend Hotspot Shield enough for anyone looking for top-notch VPN protection.

Quick purchase

Service

I wasn't sure I needed their service at first, but a friend pushed me to give it a try. Once I realized I was lost, I decided to ask for help. The person I talked to was really nice and understanding, making me feel a bit silly for hesitating. It goes to show that sometimes it's not just about the product, but the service that truly matters. Being someone who's not super tech-savvy, I was grateful for the assistance.

Subscription reset assistance

Service

Last July, I had a problem with my service provider that took eight months to resolve before I decided to start fresh with my subscription. The only issue was that I couldn't access the email linked to my account, so resetting my password became impossible. The customer service team was so understanding and supportive, walking me through the process step by step. They were able to help me smoothly, even though they were dealing with lots of other customers. Their knowledge about my situation was really impressive and they fixed the problem without any hassle. Thanks to this great experience, I am now a satisfied customer for life.

VPN service

Service

I gotta say, I was really impressed with how quick and helpful the customer service team was. They didn't waste any time and owned up to their mistake right away, fixing everything without me having to do a thing. Their transparency and how efficiently they handled things was top-notch. And can we talk about how fast and user-friendly the VPN service is? They really nailed keeping it easy to use but super effective. I'm so thankful for the smooth experience and I definitely suggest their services to anyone looking for a reliable VPN.

VPN

Service

Oh man, I was trying to use the VPN on a bunch of different devices and couldn't sign in for the life of me. So, I finally decided to contact customer service and let me tell you, they were on the ball! Super quick and so professional. They helped me out and got everything sorted. I can't thank them enough for their support. I've tested out a few different VPN providers, but honestly, this one takes the cake in my books.

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About HotspotShield

Hotspot Shield is a virtual private network (VPN) service provider that enables users to securely access the internet by creating a private network from a public internet connection. It is renowned for offering online privacy and security by encrypting users' internet traffic, thereby protecting personal information from hackers, ISPs, and other third parties. Hotspot Shield was established in 2005 by AnchorFree, Inc., a company co-founded by David Gorodyansky and Eugene Malobrodsky. The service is popular for its ability to bypass geographical restrictions on websites and content, making it a favoured choice for users seeking to access blocked websites, stream content from other regions, or maintain anonymity online. Over the years, Hotspot Shield has grown significantly, expanding its features and user base globally.

Contact Information

250 Northern Ave, 3rd Floor

02210 Boston

United States

📧 Support@HotspotShield.com

☎ (408) 744-1002

🌐 hotspotshield.com

Categories HotspotShield

Last update: November 29, 2024

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