HotspotShield - Reviews and experiences
Oct 2023-Mar 2024
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Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (15)
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Unauthorized charges refund
Unauthorized charges refund
ComplaintsI recently noticed some unexpected charges on my credit card for a service I didn't even sign up for or use. I was pretty annoyed because I didn't get any email warnings about the charges, so it all seemed fishy. When I tried contacting customer service through chat and email, they took way too long to respond and weren't all that helpful. The person I talked to couldn't fix the problem and said they didn't do phone support. It was frustrating that I couldn't talk to a supervisor about my concerns, making me feel like my issue wasn't being taken seriously. This whole situation made me doubt if the service is legit or just a big scam.
About HotspotShield
Hotspot Shield is a virtual private network (VPN) service provider that enables users to securely access the internet by creating a private network from a public internet connection. It is renowned for offering online privacy and security by encrypting users' internet traffic, thereby protecting personal information from hackers, ISPs, and other third parties. Hotspot Shield was established in 2005 by AnchorFree, Inc., a company co-founded by David Gorodyansky and Eugene Malobrodsky. The service is popular for its ability to bypass geographical restrictions on websites and content, making it a favoured choice for users seeking to access blocked websites, stream content from other regions, or maintain anonymity online. Over the years, Hotspot Shield has grown significantly, expanding its features and user base globally.
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Last update: November 29, 2024
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