Veda Koss

I had to contact customer service because the data recovery product I bought couldn't get back the info from my Notes on my iPhone. It was super frustrating and I was feeling stressed out, but I got in touch with a Tech Support Specialist named Sherry for some help. Even though I didn't know much about the product and what it could do, Sherry was really patient and understanding the whole time we talked. She took the time to explain why the product might not have worked for my situation and answered all my questions with a lot of professionalism.