Expedia

Expedia - Reviews and experiences

Average rating
5.2 /10
Based on 32 reviews
Oct 2023-May 2024
Star distribution
51x
41x
38x
217x
15x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (32)

Booking a transfer

Transport

Let me tell ya, dealing with this company was a complete nightmare, eh. I booked a transfer with them, only to find out that they never passed on the booking to the actual service provider, eh. When I had to cancel, it was a big hassle, and rebooking was no better, eh. The transfer we arranged never showed up because Expedia didn't give them the booking details, eh. It was super frustrating and just a big letdown overall, eh. I would strongly suggest steering clear of this company and investing a bit more in a more dependable service provider, eh.

Shuttle service disappointment

Transport

The shuttle service I booked for my trip back from NYC totally stood me up at my hotel, so I had to shell out extra cash for a Lift ride to make it on time. And now the company won't even give me a refund! Their call center folks act like they don't get it whenever things get tough. Seriously, stay far away from these guys – they're nothing but money-hungry crooks who care more about making a buck than taking care of their customers.

Car hire booking issues

Transport

I booked a car rental online, but when I got there to pick it up, I had some problems. Even though I had already paid for it, the rental company wouldn't take my payment, which was a big hassle during my trip to Canada. Even when I offered to leave a cash deposit, they still wouldn't give me the car, so I had to rely on public transportation for the whole time I was there.

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About Expedia

Expedia Group, Inc. is an American online travel shopping company for consumer and small business travel. Founded as a division of Microsoft in October 1996, it was spun off into a public company in 1999. Expedia operates websites that serve as platforms for booking airline tickets, rental cars, cruise ships, hotel reservations, vacation packages, and various attractions and services via the internet. The company's portfolio includes several well-known travel brands, including Expedia.com, Hotels.com, Hotwire.com, CarRentals.com, CheapTickets, Trivago, Orbitz, Travelocity, and Vrbo. Over the years, Expedia has grown significantly through acquisitions, expanding its service offerings and global presence in the travel industry.

Contact Information

🌐 www.expedia.co.uk

Last update: November 29, 2024

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